BooksRun Buyback Reviews

Name: BooksRun Buyback
Rating: 4.71

4.7 Rating 3,071 Reviews

94 %

of reviewers recommend BooksRun Buyback

Company Reviews

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About BooksRun Buyback:

Figuring out how to sell books online? Selling to BooksRun is easy!

We buy back books and textbooks and guarantee a quick and fair book-selling process. Simply search for the title you want to sell back and start selling your textbooks back to BooksRun now!

With BooksRun, you get fair buyback prices, free shipping, impeccable service, and friendly customer support.

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Email:

support@booksrun.com

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BooksRun Buyback 5 star review on 2nd September 2026

BooksRun Buyback 5 star review on 23rd May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pages are not connected”

Helpful Report

Posted 1 year ago

“I wanted a code for a textbook and instead you had me wait six days while you sent the actual book instead of the code. I needed this for an assignment immediately and paid the money. You should have just sent it to me via email.!!!”

Helpful Report

Posted 1 year ago

“The book arrived quickly, but it has water damage.”

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Posted 1 year ago

“Takes too long to receive payment.”

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Posted 1 year ago

“Wrong book. I ordered ‘The Unmanifest Canvas’ by MM Yogi and received a different title by a different author.”

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Posted 1 year ago

“Paid extra for faster shipping. Twelve days have passed since book shipped. My first assignment is now late. This company doesn’t care about the customer. They never respond to any messages. Don’t use this company.”

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Posted 1 year ago

“TERRIBLE! I am never buying from this site again. My book came with no spine or backing to hold it together. My “book” is just pages. I’m am very upset and wrote an email with no response. Worst customer service. DONT BUY!!”

Helpful Report

Posted 1 year ago

“I rented two books. I received one book within 7 days. The second book was never delivered. Customer service dragged it out for over 2 more weeks, refused to send me another copy even though there was clearly an issue on their end and the book was never sent. Even after two weeks, I had to fight just to get a refund. I will never use Booksrun again.”

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Posted 1 year ago

“The book was not delivered, came back to sender. No delivery, no refund. The seller ignores my requests. Seems to be a scam.”

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Posted 1 year ago

“I’m trying to return books that I got delivered that I no longer need. It’s been more than 48 hours to hear anything from anyone. I would like to send the books I ordered, received, but didn’t use and would like a refund.”

Helpful Report

Posted 1 year ago

“They cheat you out of money… I got an offer to sell back a book for 1/3 of what I paid for it. I rated the book with the criteria that they gave even being generous. When they sent me the check it was $6 less than what was offered. 2 weeks have passed since I sent them an email (no options to speak with a person on their phone line) still no answer even sent the message twice. I will let my books rot before I will use them again.”

Helpful Report

Posted 1 year ago

“Took my money without telling me that my card expired before the rental agreement. I read the terms. No mention of that. 10 days to get money back. Scammer!!!!”

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Posted 1 year ago

“I lost my package and these are the books I use for my classes”

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Posted 1 year ago

“They SHIPPED ME, an incorrect book, I paid extra for quicker shipping. Still took a week. Wrong book, sent a message the night I received, even requested a return label. The label was never acknowledged. DID NOT receive anything til the next week when they asked me to send a picture. I had already paid 12.95 to return the book. Sent them a message with the shipping number details, also with a receipt. Still no reply. Until 5 days later, when they refused to SWITCH the book for the correct one. IM NOT SURE IF THEY JUST WANT TO MAKE PEOPLE SPEND MONEY THEY DON'T HAVE, OR WHAT. I've been trying for 2 weeks to resolve ISSUES WITH MARI. NOT A THING WORTH MY TIME SO FAR. PLEASE GO IN PERSON.”

Helpful Report

Posted 1 year ago

“The week of finals, the book was due, but no notification reminder was send prior to that day, and additional money were automatically charged. I did not need a textbook at this point, I was just busy. I guess that's how they make money after people order from them due to a cheaper price. I won't order from them anymore that's for sure. I would rather use Chegg as usual.”

Helpful Report

Posted 1 year ago

“This business is horrible and adjusted the price AFTER I was quoted what they would give me for my books. Now they have my books and I have no choice.. They are a scam company.”

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Posted 1 year ago

“SELLER BEWARE!. I sent a book to them that was in "very good" condition but they lowered the condition to "acceptable" so that the payout was less. So they went from being the company to offer me the most money back to now being one of the lowest payouts. It's a scam, they advertise high payouts and claim a worse condition. They are supposed to give you a chance to take your book back but they never offered that to me and just paid me the lower price. Will never do business with them again and have contacted the BBB as well. I suggest others look at the complaints against them. Go somewhere else to avoid being ripped off.”

Helpful Report

Posted 2 years ago

“Tried several times to reach them by email and no luck. Only belatedly did I bother to check out reviews below. So glad I did! What a huge headache, I see that they are entirely unethical. Enough proof here to pass.”

Helpful Report

Posted 2 years ago

“Bait and switch. They quote you one price and then offer you cents on the dollar for it once they have possession of it which you can decline, but be prepared to pay them $9 to get it mailed back. My offer was 22.25 they offered 4.15 for it once they had it, and to have it sent back would cost me $9. They leave you in a spot where you are forced to sell it for dirt cheap. DONT USE.”

Helpful Report

Posted 2 years ago

“July 10, 2024 I shipped textbooks to BooksRun for them to pay me $24.24 for these items. The Textbooks were delivered to them which I have confirmation about, along with my order status having the "delivered" status. On July 16, 2024, they sent me an email stating they had issued a check and the latest it would arrive was 20 business days from it being shipped. Their email stated it would not arrive later than August 16, 2024. On August 13, 2024 I still hadn't received the check, and I emailed them to inquire about the status - which I was told to wait 48 hours to hear back from the customer support team. On August 16th, I sent an additional email since this was longer than 48 hours of the generic, "please give us 48 hours to respond". I am writing this on August 23 and I still have yet to hear anything from them about an update on my check or even a response to any email whatsoever. I need them to reach out and resolve this issue, at this point they have stolen from me I'm lucky I didn't expect hundreds of dollars from them like many other people, but still, theft is theft and they shouldn't get away with this. How are they still operating with all of these people saying the same thing? Edit: BooksRun only reached out and replied when they saw my negative reviews. While they did end up paying me, I will not be changing my number of stars because I should not have to go to these lengths to get a response from a business”

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Posted 2 years ago

BooksRun Buyback is rated 4.7 based on 3,071 reviews