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BooksRun.com Reviews

4.6 Rating 804 Reviews
92 %
of reviewers recommend BooksRun.com
Company Reviews Questions Metrics
4.6
Based on 804 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
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Phone:

1-866-249-9769

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Sarah
Verified Reviewer
“Previously sold to them without issues. I sold them multiple medical textbooks that were sealed, brand new condition, had unscratched codes for online access to apps. 1 book they claimed was counterfeit, several other books they claimed were in poor condition. They refused to send proof/pictures. I opened a case with them online and they refused to respond. Its impossible to get ahold of a human. Its a joke.”
Helpful Report
Posted 1 year ago
Ty M
Verified Reviewer
“I seen that they have good reviews so I gave them a try but I am starting to think the reviews are fabricated and flooded to hide critical reviews. Bookrun tends to quote you high prices to get you to sell them your book. However, once you send them your books, they will end up paying you less than half of the original offer. Books were in great condition and they would claim the books are in poor condition so they will not pay original quote. If the books were high value and buy certain companies they automatically flag it as counterfeit so that they don't have to pay. I've never had the experience with other vendors. If I were you I'd avoid doing business with bookrun.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Sent wrong books. Took 6 days to reply to each email. Would not send replacement books.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I was a brick and mortar bookstore seller. I've sold on Abe Books, Amazon, Biblio, and I've sold to other Bookscouter sites. I've never had a complaint about the condition I've noted. Booksrun downgraded all of my books---just so they didn't have to pay out quite as much. The money was insignificant, but the fact that they are so dishonest means I will never do business with them. I want other honest people to be warned.”
Helpful Report
Posted 3 years ago
BooksRun.com is rated 4.6 based on 804 reviews
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