Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Boomf Reviews

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

Write Your review

Tell us how Boomf made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Boomf 5 star review on 11th May 2021

Boomf 5 star review on 3rd May 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 16th February 2021

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three cards, one for my niece's birthday, one for my sister's birthday and one for my Husband for Valentine - all clearly labelled with the correct recipient- or so I thought!! Good job is was only family and not someone more removed who received my husband's valentines- saved what potentially could have been an even more embarrassing situation!!!!!”

Posted 3 years ago

Amy, I am so sorry that your recipients received the incorrect gifts! 🙊 I have had a look at your order and can see that the names are also incorrect on our order details! Unfortunately I believe this must have happened when you were placing the order, as we are unable to edit these details. I do hope your gifts were enjoyed nonetheless. 💞🎉

Posted 3 years ago

“Much less impressive and not much pop. Most of the confetti seemed to just stay in the box.”

Posted 3 years ago

Jamie, it sounds to me like you received a faulty Boomf gift! 💔 Could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf". 🙏 💕

Posted 3 years ago

“Didn’t arrive :/ ordered 6 days before Valentine’s”

Posted 3 years ago

I am so sorry your gift got lost on its journey to you 😢 I understand how upsetting this must be for you. I am pleased to see you have been in contact with my colleague to resolve this 💗

Posted 3 years ago

“Not arrived”

Posted 3 years ago

Hi David, I can see that you did have some contact us in regards to this and we didn't hear back after we relied, so I'm guessing it arrived.🤞🤞😁😁🎉🎉🎉🎉🎉

Posted 3 years ago

“Easy to order. Came on time but didnt work as it shows on TV, if anything could off been faulty. Not worth the money to be honest. More a £5 mark .”

Posted 3 years ago

Ramesh, you should have contacted us if you thought your Boomf bomb was faulty, we could have discussed this with you.😔🎉🎉

Posted 3 years ago

“Sorry but my order has not arrived as yet. I ordered on the 8th February for valentines and still no delivery”

Posted 3 years ago

Hi Susan, we are really sorry that your order didn't reach you in time, we do hope that it was still enjoyed though. I can see that we did communicate with you and we did offer you a promo code as an apology. Hope this goes some way to making up for the delay.🎉🎉🎉🎉🎉🎉

Posted 3 years ago

“Took too long to work a little disappointing”

Posted 3 years ago

Oh dear Jacqueline, we are sorry to hear this😔🎉🎉😔

Posted 3 years ago

“Would love to have given this 5 stars, the idea is great. However, I do not yet have the product, therefore an accurate review is not possible ...”

Posted 3 years ago

We do hope it will be 5 stars Daryl 🤞🤞🎉🎉🌟🌟🌟🌟🌟

Posted 3 years ago

“It didn’t pop!😔 Photos were great but disappointed no boomf.......”

Posted 3 years ago

Oh we are sorry that there was no pop in your Boomf 😔

Posted 3 years ago

“Was pretty disappointed as the 'bomb' and confetti didn't pop out so kind of ruined the surprise. For £9 (including postage) I don't think this is worth it. However the photos came out nice.”

Posted 3 years ago

We are sorry to hear that your Boomf didn't pop! We do appreciate your feedback and this will be passed on.🎉🎉🎉🎉

Posted 3 years ago

“The whole reason I paid for this instead if a card is because I saw the adverts and the photo box was supposed to pop out and confetti erupt but neither happened like it did in the adverts, think it's a bit pricey for a paper cube with pictures on couldve made a card with pictures on for cheaper and achieved the same result”

Posted 3 years ago

Paris, you should have contacted us directly. We could have had a look into this for you. We do apologise that your Boomf didn't live up to expectations.🎉😔🎉

Posted 3 years ago

“It didn’t arrive .. - missed Valentine’s ! however Boomf sending out another one - hopefully that arrives 🤞”

Posted 3 years ago

That's great that you brought this to our attention Julie, glad we could help🎉🎉🌟🌟🎉🎉

Posted 3 years ago

“It didn't go boomf as in the adverts :( he had to throw the confetti over himself and the box card didn't spring up I think the advert is a bit misleading I guess I was expecting too much perhaps I don't know if I would use again or recommend either”

Posted 3 years ago

We are sorry that he had to throw the confetti over himself, this is not what is meant to happen.🙈🙈🎉🎉

Posted 3 years ago

“Very small, size of a rubrix cube. Cost £10 with delivery. Alright for a one off but not worth the cost. Won't be bothering again.”

Posted 3 years ago

Hi Matthew, I am sorry that your are disappointed with the size and quality of our products.

Posted 3 years ago

“Not a lot of Boomf to the opening”

Posted 3 years ago

Hi Steve, Would it be possible to send us a video please? I have sent you an e-mail so if you could send the video on there. If you have a video.

Posted 3 years ago

“Disappointed at the few stars that came out when the tag was pulled . Would not bother ordering any more.”

Posted 3 years ago

Oh no Mala, this is so disappointing to hear! We are so sorry, could you please reach out to us at hello@boomf.com with your order details so we can look in to this for you 💖

Posted 3 years ago

“Unfortunately my order has not arrived and now I have no valentine surprise for my boyfriend. Our first valentines together 😢 Regards Tracey Wilson”

Posted 3 years ago

Oh Tracey 😔We are so so sorry to hear this! Please could you reach out to us at helo@boomf.com with your order details, as we would really love to help resolve this for you 😊💖

Posted 3 years ago

“I bought my son a bomb card with confetti & it didn’t do the full bomb in the air with the confetti so we were very disappointed , then it was my other sons birthday so we gave another try & ordered another bomb with confetti & that was even worse , the bombs themselves are lovely just the whole thing with the confetti we weren’t overly impressed with it”

Posted 3 years ago

Oh Lisa, we are so sorry to hear this 😔Please can you reach out to us at hello@boomf.com as we would really love to look in to this for you 😊💖

Posted 3 years ago

“Service great, product poor. Didn’t ‘go off’. Very disappointed, def not as advertised”

Posted 3 years ago

We are so very sorry to hear this Hannah, please can you reach out to us at hello@boomf.com and we will look in to this for you right away 🙂

Posted 3 years ago

“Unfortunately it didn’t work, one of the sweets got stuck in the confetti explosion device so was a bit of an anti climax . Just a box of sweets for 25 quid”

Posted 3 years ago

We are so sorry to hear this Alexander 😔 Please can you reach out to us at hello@boomf.com so we can look into this for you right away 🙂

Posted 3 years ago

«
1
2
3
4
5
»

Boomf is rated 4.0 based on 5,308 reviews