Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three cards, one for my niece's birthday, one for my sister's birthday and one for my Husband for Valentine - all clearly labelled with the correct recipient- or so I thought!! Good job is was only family and not someone more removed who received my husband's valentines- saved what potentially could have been an even more embarrassing situation!!!!!”

Helpful Report

Posted 4 years ago

Amy, I am so sorry that your recipients received the incorrect gifts! 🙊 I have had a look at your order and can see that the names are also incorrect on our order details! Unfortunately I believe this must have happened when you were placing the order, as we are unable to edit these details. I do hope your gifts were enjoyed nonetheless. 💞🎉

Posted 4 years ago

“Much less impressive and not much pop. Most of the confetti seemed to just stay in the box.”

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Posted 4 years ago

Jamie, it sounds to me like you received a faulty Boomf gift! 💔 Could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf". 🙏 💕

Posted 4 years ago

“Didn’t arrive :/ ordered 6 days before Valentine’s”

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Posted 4 years ago

I am so sorry your gift got lost on its journey to you 😢 I understand how upsetting this must be for you. I am pleased to see you have been in contact with my colleague to resolve this 💗

Posted 4 years ago

“Not arrived”

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Posted 4 years ago

Hi David, I can see that you did have some contact us in regards to this and we didn't hear back after we relied, so I'm guessing it arrived.🤞🤞😁😁🎉🎉🎉🎉🎉

Posted 4 years ago

“Easy to order. Came on time but didnt work as it shows on TV, if anything could off been faulty. Not worth the money to be honest. More a £5 mark .”

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Posted 4 years ago

Ramesh, you should have contacted us if you thought your Boomf bomb was faulty, we could have discussed this with you.😔🎉🎉

Posted 4 years ago

“Sorry but my order has not arrived as yet. I ordered on the 8th February for valentines and still no delivery”

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Posted 4 years ago

Hi Susan, we are really sorry that your order didn't reach you in time, we do hope that it was still enjoyed though. I can see that we did communicate with you and we did offer you a promo code as an apology. Hope this goes some way to making up for the delay.🎉🎉🎉🎉🎉🎉

Posted 4 years ago

“Took too long to work a little disappointing”

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Posted 4 years ago

Oh dear Jacqueline, we are sorry to hear this😔🎉🎉😔

Posted 4 years ago

“Would love to have given this 5 stars, the idea is great. However, I do not yet have the product, therefore an accurate review is not possible ...”

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Posted 4 years ago

We do hope it will be 5 stars Daryl 🤞🤞🎉🎉🌟🌟🌟🌟🌟

Posted 4 years ago

“It didn’t pop!😔 Photos were great but disappointed no boomf.......”

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Posted 4 years ago

Oh we are sorry that there was no pop in your Boomf 😔

Posted 4 years ago

“Was pretty disappointed as the 'bomb' and confetti didn't pop out so kind of ruined the surprise. For £9 (including postage) I don't think this is worth it. However the photos came out nice.”

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Posted 4 years ago

We are sorry to hear that your Boomf didn't pop! We do appreciate your feedback and this will be passed on.🎉🎉🎉🎉

Posted 4 years ago

“The whole reason I paid for this instead if a card is because I saw the adverts and the photo box was supposed to pop out and confetti erupt but neither happened like it did in the adverts, think it's a bit pricey for a paper cube with pictures on couldve made a card with pictures on for cheaper and achieved the same result”

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Posted 4 years ago

Paris, you should have contacted us directly. We could have had a look into this for you. We do apologise that your Boomf didn't live up to expectations.🎉😔🎉

Posted 4 years ago

“It didn’t arrive .. - missed Valentine’s ! however Boomf sending out another one - hopefully that arrives 🤞”

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Posted 4 years ago

That's great that you brought this to our attention Julie, glad we could help🎉🎉🌟🌟🎉🎉

Posted 4 years ago

“It didn't go boomf as in the adverts :( he had to throw the confetti over himself and the box card didn't spring up I think the advert is a bit misleading I guess I was expecting too much perhaps I don't know if I would use again or recommend either”

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Posted 4 years ago

We are sorry that he had to throw the confetti over himself, this is not what is meant to happen.🙈🙈🎉🎉

Posted 4 years ago

“Very small, size of a rubrix cube. Cost £10 with delivery. Alright for a one off but not worth the cost. Won't be bothering again.”

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Posted 4 years ago

Hi Matthew, I am sorry that your are disappointed with the size and quality of our products.

Posted 4 years ago

“Not a lot of Boomf to the opening”

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Posted 4 years ago

Hi Steve, Would it be possible to send us a video please? I have sent you an e-mail so if you could send the video on there. If you have a video.

Posted 4 years ago

“Disappointed at the few stars that came out when the tag was pulled . Would not bother ordering any more.”

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Posted 4 years ago

Oh no Mala, this is so disappointing to hear! We are so sorry, could you please reach out to us at hello@boomf.com with your order details so we can look in to this for you 💖

Posted 4 years ago

“Unfortunately my order has not arrived and now I have no valentine surprise for my boyfriend. Our first valentines together 😢 Regards Tracey Wilson”

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Posted 4 years ago

Oh Tracey 😔We are so so sorry to hear this! Please could you reach out to us at helo@boomf.com with your order details, as we would really love to help resolve this for you 😊💖

Posted 4 years ago

“I bought my son a bomb card with confetti & it didn’t do the full bomb in the air with the confetti so we were very disappointed , then it was my other sons birthday so we gave another try & ordered another bomb with confetti & that was even worse , the bombs themselves are lovely just the whole thing with the confetti we weren’t overly impressed with it”

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Posted 4 years ago

Oh Lisa, we are so sorry to hear this 😔Please can you reach out to us at hello@boomf.com as we would really love to look in to this for you 😊💖

Posted 4 years ago

“Service great, product poor. Didn’t ‘go off’. Very disappointed, def not as advertised”

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Posted 4 years ago

We are so very sorry to hear this Hannah, please can you reach out to us at hello@boomf.com and we will look in to this for you right away 🙂

Posted 4 years ago

“Unfortunately it didn’t work, one of the sweets got stuck in the confetti explosion device so was a bit of an anti climax . Just a box of sweets for 25 quid”

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Posted 4 years ago

We are so sorry to hear this Alexander 😔 Please can you reach out to us at hello@boomf.com so we can look into this for you right away 🙂

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews