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Boomf Reviews

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Boomf 5 star review on 11th May 2021

Boomf 5 star review on 3rd May 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 16th February 2021

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really disappointed. Butterfly wasn't placed in the card properly so just flopped to the floor and had to give the boomf box a shake once opened for it to explode. However butterfly card best works holding it up straight, not that anybody holds cards like that hah”

Posted 3 years ago

Hello Amy , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“It didn't shoot out the confetti so was disappointing 😕”

Posted 3 years ago

Hello Jade , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I was very excited about sending this gift but it’s the recipients birthday today and it still hasn’t arrived despite shipping on 2nd Feb (6 days ago).”

Posted 3 years ago

Hiya Rebecca, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Disappointed. The confetti didn't pop out and the box was smaller than expected”

Posted 3 years ago

Hello Wayne , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“The confetti card itself was a great surprise for my Nephew's 18th!! . It's a great shame that the sparkling wine and chocolates are not available in different options, as unfortunately the current combination that available is some what feminine.. I also paid an extra £6.99 for guaranteed DHL next day delivery, which sadly did not happen and was a day late, arriving on 4th February and so missed my Nephew's 18th Birthday!! Very disappointed.....”

Posted 3 years ago

Hello there , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Promises a good product which is why I bought it. Despite being clearly for Valentine's Day arrived 10 days early. When opened by my wife -try and stop them!, completely failed to go 'boom' and confetti had to be shaken out by hand. Massively disappointing and very much a damp squib. Cannot, honestly, recommend Boomf albeit cardboard cube of message/photo was good if small.”

Posted 3 years ago

Hi Stuart , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I have yet to receive my order and has been over the time frame”

Posted 3 years ago

Hey Becky, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Disappointing for what it cost and it didn’t have the ‘Boomf as advertised, wouldn’t order again”

Posted 3 years ago

Hi Susan , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I’m not very IT savvy— having said that I was surprised at how badly my recent boomf purchases went. I thought I’d ordered 2 birthday cards to go to seperarate addresses, each personalised appropriately. As it turned out both cards were identical and sent to the wrong address. Perhaps it would be possible to make your site a little more idiot proof.”

Posted 3 years ago

Hello Pat , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Nice idea but confetti didn't give the effect I expected ... It flew in front of the recipient and hit me. Did give us a giggle but a bit naff.”

Posted 3 years ago

Hello Jade , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“The one I recieved, tried it and it didn’t work just made a mess”

Posted 3 years ago

Hello there , 👋🏼 We are so deeply sorry that it didn’t work, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Bought for my 5 year old granddaughter and it was nothing like the website. It didn’t jump out of the packet and confetti everywhere it just fell to the floor. Very disappointed”

Posted 3 years ago

Hiya Alison, 👋🏼 We are so deeply sorry that you have had a disappointing experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Not probably their fault but two orders unsuccessfully delivered satisfactory!!! No more said !”

Posted 3 years ago

Hello Denise , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I felt when the card was torn open the result was disappointing I would not purchase again”

Posted 3 years ago

Hello Roslyn, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“The products didn't fulfill the desired effect when opening. such a shame as it was for my husbands birthday. The box and cards were of good quality but lacked the 'boomf' experience which is what i paid for and did not receive.”

Posted 3 years ago

Hello Fiona, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I ordered a boom card which was ment to come out in a block but I recived a pop up one which didn’t pop up properly and the confetti didn’t come out, it was for my dads birthday and was quite upset it didn’t work how I wanted it to”

Posted 3 years ago

Hi there , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Item didn’t pop. No confetti explosion like advertised.”

Posted 3 years ago

Hello Julianne, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“The confetti pop didnt work so not worth the money sadly”

Posted 3 years ago

Hi Sam , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“The website is great, delivery was quick but disappointed with the card. It was that difficult to open that the butterfly got trapped when trying to open. Disappointed.”

Posted 3 years ago

Hello Kieran , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Unfortunately it didnt work But it did arrive on time”

Posted 3 years ago

Hello Lisa , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

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Boomf is rated 4.0 based on 5,308 reviews