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Boomf Reviews

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Boomf 5 star review on 11th May 2021

Boomf 5 star review on 3rd May 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 13th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 12th April 2021

Boomf 5 star review on 16th February 2021

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bomb very disappointing much smaller than you'd think doesn't pop out very well with no shower of confetti it just fell on the floor, the pictures I uploaded weren't printed very clear and were darker than the uploads. Over all quite disappointed”

Posted 3 years ago

Sorry to hear that Robert we do really appreciate your honest feedback! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“Sorry for the price of this card I expected it to be a little better. Your marketing works well though well done for that. For me very disappointed with the product.”

Posted 3 years ago

Sorry to hear that ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“The card didn’t arrive on the birthday and when opened no Boomf the spring didn’t go off very disappointed no reply to my email either”

Posted 3 years ago

Sorry to hear that ! We have replied to your email, please do check the junk/spam folder. We will send another reply now if you didn't receive the original 💫

Posted 3 years ago

“Very underwhelmed by what I got compared to what I was expecting”

Posted 3 years ago

So disappointing to hear that Gary! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“The photo was lovely n the card it's self but the confetti did not work and come out when pulling it down so I wasn't very happy with it. I didn't get what I expected”

Posted 3 years ago

Oh no Joanne! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“Delivery fast and order easy but was disappointed with the actuall product compared to the videos I seen”

Posted 3 years ago

Oh no Charlotte! Please could you drop us an email to hello@boomf.com with your order details and we'll look into this right away! 💫

Posted 3 years ago

“I have already commented on this service. I ordered two, only one exploded. I would be hesitant to recommend or to use your service in the future. I received no response from your customer service following my first review.”

Posted 3 years ago

Hi Robert we're so sorry to hear that! Please could you drop us an email to hello@boomf.com with your order details and we'll look into this right away! 💫

Posted 3 years ago

“Most of the confetti was stuck together....so no boomf.Ordered as i was given one for my birthday and was great.The one i ordered for my partner was very disappointing.....waste of money.”

Posted 3 years ago

😳 We are so gutted you did not get the full confetti explosion💥 An email has been sent to you

Posted 3 years ago

“Bomb didn’t go off when my wife opened it. Think she was gripping the side of the card too hard. This lead to her having enough time to tip the thing on it’s side and ruin the whole confetti explosion thing as it kind of vomited pathetically onto the table. Won’t use again.”

Posted 3 years ago

Oh no Sam! I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 3 years ago

“Bought a boom and the damn thing didn’t even pop up. Had to manually make the cube myself waste of my time and money...”

Posted 3 years ago

Mohammed, I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 💕

Posted 3 years ago

“Bought two gift boxes for my nephew's. One was opened upside down and the other sprang the confetti at the floor instead of up. Really disappointing as unless you open it right by your face, which isn't really possible with a box, it is very underwhelming. More signage should be on the box to make sure it is the right way up.”

Posted 3 years ago

Thanks for your feedback 😊 There is a tab on the side which needs to opened saying 'rip here' which is the correct way up.

Posted 3 years ago

“Haven't even received what i ordered”

Posted 3 years ago

Rachael, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 12 November at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 3 years ago

“Sadly the card didn't pop open like advertised.. Little boy disappointed”

Posted 3 years ago

Oh no Keri! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 3 years ago

“Not as advertised bought 2 for my grandsons they were not impressed very little contents”

Posted 3 years ago

We are sad to say I hear your items were not enjoyed by your grandsons Stephen 💔. We have now sent you an email.

Posted 3 years ago

“I ordered from boomf for the first time and they only told me after I had emailed asking where my order was to be told it was either lost or delayed they didn’t know which one it was. It did come eventually but after the date I needed it for.”

Posted 3 years ago

Dominee, I am so sorry your gift arrived late. Looking at your order I can see we dispatched it on time and it should have been delivered by 9 November at the latest. 🤔 I can see we have refunded in full you for this order 😅 Once again, my sincerest apologies for the trouble you experienced with the delivery of your Boomf gift. 💕

Posted 3 years ago

“None of the cards had the correct name on them. None if the canons had much of an explosion that you see in the adverts! Really disappointing”

Posted 3 years ago

Andrea, my apologies for the trouble you have had with your Boomf gift. This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved right away 😀 Could you please email us at hello@boomf.com and explain in more detail what names were incorrect, and that the card didn't "Boomf". 💕

Posted 3 years ago

“My delivery was quick and prompted, which i was very pleased with, however the explosive confetti was that explosive at all is i expected from the prom vids in both the card and gift back and the rainbow cake gift box had one of the bags of flour had split so there were flour everywhere when my partner opened his present.”

Posted 3 years ago

Barrington, I am sorry to hear the gift your received was faulty. This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain again what was wrong with your gift. 💕

Posted 3 years ago

“Hi so sorry to write this, but it was a bit of a let down! If you hold the envelope in a certain way it stops the card from exploding! it kind of lost it.......... so will not be ordering one again.”

Posted 3 years ago

Im so sorry to hear that! If you have a video or anything to help us understand what happened, we can of course look into this and see if we can fix it! Our email address is hello@boomf.com - Really disappointed it wasn't everything you hoped for, we really appreciate the feedback ❤️

Posted 3 years ago

“I ordered a butterfly card for my daughters 30th birthday. The butterfly was meant to be activated when the card was opened....but nothing. It was very disappointing.”

Posted 3 years ago

🦋💔🦋 Sorry your butterfly was broken We have now sent you an email

Posted 3 years ago

“Didn’t pop and ripped very easily”

Posted 3 years ago

OH no Liz! Would you mind sending us a quick email with your order details to our customer support team at hello@boomf.com so we can look into what happened for you? Many thanks, Team Boomf 💫

Posted 3 years ago

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Boomf is rated 4.0 based on 5,308 reviews