Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“there was a photo that only came with the body, the face did not appear ..”

Helpful Report

Posted 3 years ago

Hello Telma , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“My card hasn't arrived”

Helpful Report

Posted 3 years ago

Hiya Hayley, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Not like you see advertised”

Helpful Report

Posted 3 years ago

Hello Susan, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Unfortunately still not arrived cannot write a review”

Helpful Report

Posted 3 years ago

Hiya Michele , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“I was very disappointed as I ordered 2 cards for grandchildren birthdays. One of them never arrived so Boomf did reorder it but it came days after my granddaughters birthday but the card was really lovely. Then my grandson's Canon confetti card didn't work. He pulled the tab and the tab came off and no confetti came out! I won't order again unfortunately.”

Helpful Report

Posted 3 years ago

That is really frustrating to hear Sarah. Could you drop us a quick email with your order details to hello@boomf.com and we'll look at how we can resolve this for you right away! 💫

Posted 3 years ago

“The box didn't boom which took away the fun. Although nice paper stars were included.”

Helpful Report

Posted 3 years ago

That's really disappointing to hear, thank you for letting us know...do you think you could drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 3 years ago

“The box didnt pop out like I seen on all the other videos... it jumped out a little bit... was very disappointed”

Helpful Report

Posted 3 years ago

That is disappointing to hear! Could you drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 3 years ago

“So sad and sorry to give 2 stars, I’ve ordered the boomf bomb before and it was amazing! However ordering the flutter left me disappointed as the butterfly came with a snapped band meaning it didn’t flutter sadly”

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Posted 3 years ago

We're so sorry to hear that your flutter was damaged! Could you drop us a quick email with your order details to hello@boomf.com and we'll look into this for you right away Arianne! 💫

Posted 3 years ago

“For the cost of it I wasn’t very impressed, The butterfly is plastic paper and an elastic band, it just fell on the floor. The card had a few creases in it and a few dirty marks inside from the plastic butterfly. To be honest probably wouldn’t purchase again.”

Helpful Report

Posted 3 years ago

Hi Carl, We're so sorry to hear that! Could you drop us a quick email with your order details to hello@boomf.com and we'll sort this out for you! 💫

Posted 3 years ago

“Not impressed, confetti was just in the envelope the box eventually popped. Underwhelming and overpriced”

Helpful Report

Posted 3 years ago

Hi Tree, this is so sad to hear! I have sent you a direct email so that we can look in to this for you right away.

Posted 3 years ago

“When my husband received his butterfly card I was very disappointed that I had spent so much on it because it didn’t work, the rubber band was broken. WHAT A BIG FLOP for his 60th birthday.”

Helpful Report

Posted 3 years ago

Oh no Fran, I am so sorry to hear this! I have sent you an email so that we can look in to this for you right away 😊

Posted 3 years ago

“I orderd a Boomf pop up box and a flutter card so I was sent the pop up box thing and not the flutter card and still have not received it to date so left my partner without her flutter card or any card for her birthday”

Helpful Report

Posted 3 years ago

I am so sorry this has happened Paul! If you can contact us with the order ID we will of course help resolve this with you. I am so sorry ❤️

Posted 3 years ago

“Sorry but the confetti device didn’t work so was just a box with confetti in it kind of spoiled the surprise. Was going to get one for my granddaughter but not going to now sorry first and last time I use the site”

Helpful Report

Posted 3 years ago

I'm sincerely sorry to hear that Lorraine, that's definitely not the experience we would ever want for our customers.

Posted 3 years ago

“Arrived on time. Didn't create the bomb effect that was advertised.”

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Posted 3 years ago

Oh no! I am so sorry to hear that's happened! If you could reach out to us with your order number we will absolutely look into that for you ❤️

Posted 3 years ago

“Disappointing as it didn’t explode with confetti, it just went pop and my grandson turned it upside down to get the confetti out! After all the hype it was very annoying.”

Helpful Report

Posted 3 years ago

Oh no Susan! Sorry to hear that, would you be able to send us an email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“The package says Boomf, absolutely no surprise what so ever.”

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Posted 3 years ago

Sorry to hear that Josh! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“I can’t comment as the product did not arrive in time”

Helpful Report

Posted 3 years ago

Oh no! Sorry to hear that ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“Unfortunately the card was broken the band had snapped and the butterfly didn’t work - kind of spoilt it really, marshmallow pops were great and the bomb was ok but wouldn’t pay that much for another one. Disappointing over all”

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Posted 3 years ago

Sorry to hear that Sarah ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“Terrible delivery”

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Posted 3 years ago

Sorry to hear that ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

“Didn't come until after birthday quite disappointed”

Helpful Report

Posted 3 years ago

Sorry to hear that ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews