Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service!”

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Posted 4 years ago

Thank you so much for your lovely feedback Millie 🙂

Posted 4 years ago

“I have sent a email yesterday as my card did not arrive at the address it was sent. I feel quite annoyed as you have taken the money from my account but now card”

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Posted 4 years ago

We are so sorry to hear your boomf gift did not arrive on time, I can see we have solved this for you now and hope you enjoy your new order 🙂

Posted 4 years ago

“Great simple and speedy service. The boomf bomb was a very fun product that was a total surprise to the recipient!”

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Posted 4 years ago

We love how fun a Boomf bomb is Donna, glad to hear the recipient loved it too!🎉🎉🤣🤣🎉🎉

Posted 4 years ago

“Mrs love the pictures love the pop-up box Great birthday card”

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Posted 4 years ago

Fabrice, we love that the Mrs loves the pictures on the Boomf bomb!!💕💕🎉🎉💕💕

Posted 4 years ago

“Brilliant present 😊”

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Posted 4 years ago

🎉Certainly is a brilliant present Inga!!🎉

Posted 4 years ago

“Good service great product very happy”

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Posted 4 years ago

Thank you Hilary, we are so pleased that you think its a great product, we do too!!😁🎉😁🎉🎉😁🎉😁

Posted 4 years ago

“This was my second time purchasing a Boomf product and it was wonderful. My daughter saw the one I bought for my sisters birthday, but the slight bomb delay surprised her. Lovely.”

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Posted 4 years ago

💖LOVE THIS!!💖 What a great reaction!💖 Michelle, could you please send this over to reactions@boomf.com They would love to see this!!!🎉🎉🎉🎉🎉

Posted 4 years ago

“The packaging was as shown in the order but when the box was opened the confetti didn't all explode out as shown on Instagram”

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Posted 4 years ago

Oh no Pam , I am so sorry to hear this! Please do reach out to us at hello@boomf.com and we can look in to this for you right away 🙂

Posted 4 years ago

“Exactly the experience I wanted to create for the recipient!”

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Posted 4 years ago

🎉🎉Glad your Boomf created a great experience Dee!!🎉🎉

Posted 4 years ago

“Order 2 things at the same time and only one has arrived despite numerous emails to ask when I will be receiving it I still don’t know.”

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Posted 4 years ago

I am so sorry to hear this! I can see we are helping you resolve this via email now 🙂

Posted 4 years ago

“Excellent service cannot fault it”

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Posted 4 years ago

Thank you Sarah that's great to hear!! 🥰🥰🎉🎉🎉🥰🥰

Posted 4 years ago

“Awesome surprise for my niece who’s feeling a bit low during lockdown. Didn’t get a reaction as my sisters forgot to press the record button 🤦🏻‍♀️ but they said it was amazing 🥰”

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Posted 4 years ago

That's a shame, but at least they said the reaction was amazing!🎉🌟🌟🌟🌟🌟🎉

Posted 4 years ago

“Wasn't clear when I opened the outer envelope that the card was in the card board sleeve inside telling you to rip here”

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Posted 4 years ago

Thank you so much for your feedback, we do have instructions for the opening of our boomf bombs on the FAQ section of our website 🙂

Posted 4 years ago

“Not delivered - can you help asap?”

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Posted 4 years ago

Hi Andrew, I am so sorry to hear this! I can see we have resolved this issue for you now 🙂

Posted 4 years ago

“Was very disappointed confetti didn’t explode like it shows you on the preview my son was very disappointed as so was I Will never buy again from Boomf Buyer beware!!!”

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Posted 4 years ago

I am so sorry to hear this Sarah! I have reached out to you via email and hope we can resolve this for you 🙂

Posted 4 years ago

“Excellent picture quality and surprisingly sturdy box! Was expecting it to last a few weeks before it started to crumple but reckon it’ll easily last many months! Will definitely be using again!”

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Posted 4 years ago

Iman, we like to think that our Boomf's can be kept as keepsakes for years to come, to remind you of that time you received a card that shot confetti all over you and everyone around you laughed.🎉🎉🤣🤣🎉🎉

Posted 4 years ago

“There amazing! Fun. enjoyable and filled with laughter. I'm really glad I bought from Boomf and I will make sure to do the same on Birthdays as well as valentines!”

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Posted 4 years ago

🥰We are really glad you brought a Boomf and loved it Sophie! 🥰We love that there was lots of fun and laughter to be had with your Boomf. 🎉🎉🎉🎉🎉🎉

Posted 4 years ago

“My friend loved her confetti suprise I will definitely use Boomf again :)”

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Posted 4 years ago

🎉😊🎉Helen this is great! So pleased that your friend loved her confetti surprise!😊🎉😊🎉

Posted 4 years ago

“Perfect and speedy delivery - thanks”

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Posted 4 years ago

🎊You are very welcome and thank you for the 5 stars🎊

Posted 4 years ago

“Not received it yet. Hopefully it arrives today or tomorrow. As then it will be to late.”

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Posted 4 years ago

Thank you for your review Pamela, please do let us know at hello@boomf.com if you did not receive your order on time 🙂

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews