Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. I still haven't recieved my order. I know there are delays but I wasn't expecting it to be this late. Very disappointed. Please send me my order.”

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Posted 4 years ago

We are sorry with the delay in your order reaching you. 😔But I can see 👀that this hasn't put you ordering again, 🎉which we are delighted about, as it tells us you love 💖your orders!!🎉🥳🥳🥳🎉

Posted 4 years ago

“Box didn't pop out when opened. Bit disappointed”

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Posted 4 years ago

Oh Natalie, why didn't you contact us. 📞We could have looked into this for you!👀 I'm so sorry that your Boomf didn't 'Pop' like it should have.😔🎉

Posted 4 years ago

“I have one more booms, I ordered two and only one came to me?”

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Posted 4 years ago

Thank you for the 5 stars Гери Мутавчиева. 🌟🌟🌟🌟🌟I do hope that the rest of your order reached you in good time, if not then please contact us at hello@boomf.com 🎉🎉🎉

Posted 4 years ago

“was not happy with the boom purchase. it did not live up to the expectation of what you see on the advertisement.”

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Posted 4 years ago

Natalie, we are sorry that you feel your Boomf didn't live up to expectations. If you'd have contacted us, we could of had a little chat to see why it didn't live up to expectations. Nevertheless we are sorry to disappoint you on this occasion.😔🎉🎉😔

Posted 4 years ago

“I haven’t received yet ☹️”

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Posted 4 years ago

Hi Lisa, I'm assuming that you have received your order as you haven't contacted us. 📞I'm hoping that your Boomf gift was a hit and loved by the recipient?!!🎉🎉🤞🤞💖💖🎉🎉

Posted 4 years ago

“still not received my order and no correspondence from company. Ordered on the 7th Feb for Valentines and its now the 12th and I haven't received the item I've paid for and I'm now receiving emails asking me how was my purchase???? VERY WELL RAN COMPANY...NOT!”

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Posted 4 years ago

Oh Michael,😔 I am so sorry that you feel this way. I can see that we did have correspondence with you and this was rectified. We do appreciate your feedback Thank you. 🎉🎉

Posted 4 years ago

“Still havnt received it...was shipped 7th Asking for a refund tomoz if not here by 12pm”

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Posted 4 years ago

👀Looks like your order reached you David 🙌🎉as no refund was asked for. Hope your recipient loved their Boomf gift💖💖🎉🎉💖💖

Posted 4 years ago

“It had arrived on time (only a couple of days wait) Good quality of packaging”

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Posted 4 years ago

Glad your pleased with the quality of your Boomf Casey🎉🎉👍👍🎉🎉

Posted 4 years ago

“Does not do what you see on the TV, lack off oomph. Waist off £9,24.”

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Posted 4 years ago

It's a shame that you didn't contact us about the lack of 'oomph' in your Boomf 🎉🎉We could have looked into this for you.👀🎉🎉

Posted 4 years ago

“Didn’t arrive and couldn’t get through on phone, left a message and nobody got back to me, very sad my boyfriend won’t be receiving his card for Valentine’s Day and our 1 year anniversary”

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Posted 4 years ago

I am so sorry to hear this Laura! Please reach out to us at hello@boomf.com and we can look in to this for you right away 🙂

Posted 4 years ago

“Still haven’t had a dispatch email or nothing from anyone about my order not impressed at all with the service”

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Posted 4 years ago

Hi David, I am so sorry to hear this! Please can you reach out to us at hello@boomf.com with your full order details? A member of our team can look in to this for you 🙂

Posted 4 years ago

“Very quick delivery, great idea and will make a lovely gift!”

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Posted 4 years ago

Boomfs make great gifts don't they Heidi. Easy to make and personalise too!!🎁🎉🎁🎉

Posted 4 years ago

“Not happy with the photograph on card my grandson's head has been cut off the photo. The photograph I uploaded included his whole head !!!”

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Posted 4 years ago

Thank you for your review Anne and I am so sorry to hear this! Please could you reach out to us at hello@boomf.com and we can look in to this for you right away 🙂

Posted 4 years ago

“Really loved it”

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Posted 4 years ago

Glad you loved it Ezekiel 💖💖🎉🎉💖💖🎉🎉

Posted 4 years ago

“Brilliant, fun and surprising gift. Definitely recommend. Fast delivery too!”

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Posted 4 years ago

Make sure you are recommending Boomf Owen!! We love it when we are recommended 💖🎉💖🎉💖🎉

Posted 4 years ago

“Cool flying butter fly was coolthing”

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Posted 4 years ago

The butterflies are great aren't they!!🦋🦋🎉🎉🦋🦋

Posted 4 years ago

“Sadly I can't recommend Boomf, unfortunately my husbands box did not bounce open, when he peeled back the card he saw the confetti tipped it into a pile, and then took the box out before it actually bounced into a box 😕, it was really disappointing and not the effect I was hoping for at all! The photos were OK on it though.”

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Posted 4 years ago

This is so disappointing to hear Chloe, please can you reach out to us at hello@boomf.com so we can look in to this for you 🙂

Posted 4 years ago

“This is a great way to really make someone's day and tell them how you feel.”

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Posted 4 years ago

Boomfs certainly add something special don't they Fred.💖🎉🎉💖

Posted 4 years ago

“Could have put valentine card on it as she opened it on Wednesday. A little bit rubbish.”

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Posted 4 years ago

Thank you so much for your feedback David, we will look in to doing this in the future 🙂

Posted 4 years ago

“A funny alternative to the traditional card the recipient was very surprised, loved it.”

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Posted 4 years ago

Great to hear the recipient was surprised and loved it Ian👍👍🎉🎉🎉

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews