Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful, card hasn’t arrived, no reply from customer service”

Helpful Report

Posted 4 years ago

Hi Jason, we are so sorry to hear this! I can see we are in contact with you via email and hope we can help resolve this for you 🙂

Posted 4 years ago

“Very disappointed that the ‘explosion’ was like a damp squib and only a few of the contents came out - most staying inside the box. Afraid will not buy another one which is a shame as it is a good surprise but did not work well. Sorry”

Helpful Report

Posted 4 years ago

Thank you for your review Martyn and we are so sorry to hear this! Please could you reach out to us at hello@boomf.com as we would really love to look in to this for you 😊

Posted 4 years ago

“Awesome!!!”

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Posted 4 years ago

Thank you so much 😊🎊💖

Posted 4 years ago

“Very quick and easy”

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Posted 4 years ago

Thank you for your fantastic review Hannah 😊🎊💖

Posted 4 years ago

“Amazing postage time top customer service”

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Posted 4 years ago

Awwww thank you so much for your lovely review Daniel 🙂

Posted 4 years ago

“Unfortunately it didn’t work, one of the sweets got stuck in the confetti explosion device so was a bit of an anti climax . Just a box of sweets for 25 quid”

Helpful Report

Posted 4 years ago

We are so sorry to hear this Alexander 😔 Please can you reach out to us at hello@boomf.com so we can look into this for you right away 🙂

Posted 4 years ago

“Terrible experience. I purchased a Valentine’s Day box for my wife personalised with a picture of us both and a message. Problem was it came with another couples photo on it!!! I also ordered cards for my children and they all came with the delivery address on and no names on the outside so couldn’t tell who’s was who’s. Absolute shambles!”

Helpful Report

Posted 4 years ago

I am so so sorry to hear this Ross 😔Please can you reach out to us at hello@boomf.com and we will look in to this for you right away

Posted 4 years ago

“Cards bent and half ripped open,not the best quality.”

Helpful Report

Posted 4 years ago

Oh Trudy this is so disappointing to hear! Please can you reach out to us at hello@boomf.com and we can look in to this right away 🙂

Posted 4 years ago

“Very funny & unique!”

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Posted 4 years ago

That is so fab to hear Reena! Thank you for your lovely review 😊🎊💖

Posted 4 years ago

“Terrible one day before valentines still not received my order your site is terrible!”

Helpful Report

Posted 4 years ago

Thank you for your feedback and we are so sorry to hear this, Please do reach out to us at hello@boomf.com so we can look in to this for you right away 🙂

Posted 4 years ago

“Good product”

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Posted 4 years ago

Thank you so much for your lovely review and we are so pleased you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“Great delivery”

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Posted 4 years ago

YAY! We are so please to hear you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“My package was supposed to be delivered on 10/02/2021 but still not here yet 13/02 and is for valentines so not good”

Helpful Report

Posted 4 years ago

We are so sorry to hear this John, please do reach out to us at hello@boomf.com so we can look in to this for you right away 🙂

Posted 4 years ago

“The card arrived in a timely fashion and was easy to order, unfortunately when my daughter pulled the tab nothing happened! No Boomf! She was a bit disappointed to say the least as she had been telling me about the adverts for Boomf and how funny it was. Maybe it was the way she did it or opened it, either way better instructions would be a benefit.”

Helpful Report

Posted 4 years ago

Oh Jon, we are so sorry to see this! Please do reach out to us at hello@boomf.com so we can look in to this for you right away 🙂

Posted 4 years ago

“Not really pleased with the service, I received my it like this”

Helpful Report

Posted 4 years ago

We are so sorry to see how roughly your item has been handled by our courier! Please can you reach out to us at hello@boomf.com and we will look in to this for you right away 🙂

Posted 4 years ago

“I haven’t received my product yet and no one from the customer service team has got back to me.”

Helpful Report

Posted 4 years ago

We are so sorry for the delay in response Amir, we are working through a high volume of emails as quickly as possible. I can see we have managed to resolve this for you now and really hope you loved your boomf 😊

Posted 4 years ago

“The pictures on the box were perfect but it didn’t pop out like it was supposed to.”

Helpful Report

Posted 4 years ago

Oh no Molly, we are really sorry to hear this! Please reach out to us at hello@boomf.com and we can look in to this for you right away 😊

Posted 4 years ago

“Awesome card! Fun to see reactions when it pops!!”

Helpful Report

Posted 4 years ago

Yay! We are so pleased to hear you loved your boomf 😊🎊💖 🙂

Posted 4 years ago

“Took a minute for it to go off however it was funny to have it completely unexpected I would definitely recommend and also buy again”

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Posted 4 years ago

Thank you for your review, we just love the suspense Shannan! 😊🎊💖

Posted 4 years ago

“Cool. Great idea, suprise factor is worth every penny. X”

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Posted 4 years ago

We are so pleased to hear you enjoyed your boomf Urszula!! Thank you for your lovely review 😊🎊💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews