Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Una sorpresa molta bella.. la reazione Super spontanea e con la personalizzazione con le foto lo rende unica. In più è molto semplice!”

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Posted 4 years ago

This was so much fun to watch, Alex! We are so please you and your loved one enjoyed your boomf 😊🎊💖

Posted 4 years ago

“I ordered this in plenty of time for Valentine’s Day, and it did not arrive.. not happy”

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Posted 4 years ago

Oh we are so sorry to hear this Alan, please can you reach out to us at hello@boomf.com so we can look in to this for you right away 💖

Posted 4 years ago

“The card I bought was fantastic and really made an impact, unfortunately the sweet box had already half gone off in transit so didn’t have the wow factor, although the sweets were great fully appreciated.”

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Posted 4 years ago

We are so sorry to hear that Tina, we really appreciate your feedback, and we are so happy to hear you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“Came on time in fact came earlier than expected I would well recommend to a friend or anyone 5star all day”

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Posted 4 years ago

Awww thank you so much for your lovely review Danny, we are so glad you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“Mint.... Cheers”

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Posted 4 years ago

Yay! So glad to hear you enjoyed your gift Grant 😊🎊💖

Posted 4 years ago

“No braclet and box card I ordered is smashed to bits.”

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Posted 4 years ago

Oh no Thomas, We are so sorry to hear this! Could you please reach out to us at hello@boomf with your order details? We can then look in to this for you right away 💖

Posted 4 years ago

“I ordered a Boomf pop up box and confetti for a freind of mine, I told her boyfriend I'd done it coz it was to my BFF,, and he wasn't bothered,, imagine to my surprise, he copied me after I'd shown him your site,, he must of ordered at least 2/3 day after me,, she got her box of him 3 days later,, mines just disappeared , which is bloody embarrassing as I've had to tell her I ordered 1st ,,”

Helpful Report

Posted 4 years ago

I am so sorry to hear this Michael 😔Please could you reach out to us at hello@boomf.com as we would really love to look in to this for you 💖

Posted 4 years ago

“Very underwhelming! Bought for my son’s lockdown 18th birthday. Unfortunately when he pulled the tab, the picture popped up, but no confetti! The confetti appeared to be clumped together in between the 2 pieces of card and didn’t move! On the marketing videos these cannon cards look great, bit in real life, very disappointing!”

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Posted 4 years ago

Oh no Allison that is so disappointing to hear! Please could you reach out to us at hello@boomf.com so we can look in to this for you 😊💖

Posted 4 years ago

“Unfortunately my order has not arrived and now I have no valentine surprise for my boyfriend. Our first valentines together 😢 Regards Tracey Wilson”

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Posted 4 years ago

Oh Tracey 😔We are so so sorry to hear this! Please could you reach out to us at helo@boomf.com with your order details, as we would really love to help resolve this for you 😊💖

Posted 4 years ago

“Bought for my great niece from ordered to delivery was fast which is a birthday surprise I just love the details you get and how big box is when it pops with confetti good value for money”

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Posted 4 years ago

Thank you for your lovely review! We are so pleased you loved your gift 😊🎊💖

Posted 4 years ago

“Item still not received and now late for intended special day very disappointing esp for the price”

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Posted 4 years ago

I am so sorry to hear this Lynsey, please could you reach out to us at hello@boomf.com with your order details so we can look in to this for you please 😊💖

Posted 4 years ago

“I would definitely recommend & well worth the money to see the surprise on my partners face when it popped out. 10/10 to the person who came up with the idea.”

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Posted 4 years ago

Awwww thank you so much for your lovely review Teresa, we are just so glad we could bring smiles to you and your loved ones faces 😊🎊💖

Posted 4 years ago

“I ordered mine in plenty of time to arrive today the day before valentine's day which falls on a sunday this year and it's not arrived it wont turn up tomorrow as its sunday so I will be expecting a refund and I wont be using boomf again”

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Posted 4 years ago

We are so sorry to hear this Richie! Please could you reach out to us at hello@boomf.com as we would really love to to look in to this for you 😊💖

Posted 4 years ago

“She absolutely loved it and was so surprised by the pop out. Great work”

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Posted 4 years ago

Thank you so much for this lovely review Jonathan, we are so glad you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“I bought my son a bomb card with confetti & it didn’t do the full bomb in the air with the confetti so we were very disappointed , then it was my other sons birthday so we gave another try & ordered another bomb with confetti & that was even worse , the bombs themselves are lovely just the whole thing with the confetti we weren’t overly impressed with it”

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Posted 4 years ago

Oh Lisa, we are so sorry to hear this 😔Please can you reach out to us at hello@boomf.com as we would really love to look in to this for you 😊💖

Posted 4 years ago

“Bought 2 boxes for the same address and was charged shipping twice, which I thought was quite expensive. My aunt and Mam loved the card/box but when I watched them open it the confetti didn’t pop out like I expected. Overall the gift was well received but I was a little disappointed, maybe I had too high expectation. Nice for a one off but not sure I would buy again.”

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Posted 4 years ago

Thank you so much for your review and we are so sorry to hear your gifts didn't boomf the way we would expect them to. Please can you reach out to us at hello@boomf.com so we can look in to this for you 😊💖

Posted 4 years ago

“Great gifts. The sweets by post was a great surprise for my sister's birthday seeing as though we are in lockdown and not able to see relatives!! Thank you”

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Posted 4 years ago

Wow, what a fantastic review! Thank you so much for your kind words 😊🎊💖

Posted 4 years ago

“Useless still waiten on order to come and me sister birthday is over”

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Posted 4 years ago

We are so sorry to hear about this Michael, please can you reach out to us at hello@boomf.com so we can look in to this for you right away 😊💖

Posted 4 years ago

“Perfect gift”

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Posted 4 years ago

Thank you Christopher, we are so pleased to hear you loved your boomf gift 😊🎊💖

Posted 4 years ago

“I was quite disappointed as it didn't pop the way it should have”

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Posted 4 years ago

We are so sorry to hear this Kerry, Please can you reach out to us at hello@boomf.com with your order details and we will look in to this for you right away 😊💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews