Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please ignore my previous review, didn’t realise my boyfriend also ordered from here and it was in the same box. Apologies.”

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Posted 4 years ago

Oh this is so fab to hear this was solved and that you loved your boomf! 😊🎊💖

Posted 4 years ago

“amazing, he loved it !!!”

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Posted 4 years ago

Yay! We are so pleased to hear this Libby 😊🎊💖

Posted 4 years ago

“Petite but powerful”

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Posted 4 years ago

Hi Harry, Thank you for the lovely review.

Posted 4 years ago

“Ordered on the 8th I in plenty of time for valentines I thought. I thought wrong! nothing received hence poor revue. Glad I ordered alternative elsewhere which DID get delivered on time. Won't use boom again They can BOOMF off!”

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Posted 4 years ago

Hi John, I'm sorry we have disappointed you. I have sent you an e-mail to see if there is any way we can resolve the issue for you.

Posted 4 years ago

“Zero Stars!!! What can I say!!! But ......... still waiting for order to arrive....... over a week!! The so called ‘boomf’ was for Valentines!!! Obviously quick to take me money but not quick in delivering!!! Told on the 8th it’s on its way......?.......to where not to me it isn’t!!!! Not Happy..........!”

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Posted 4 years ago

Hi Gary, I have sent you an email in order to try and resolve this issues. Please accept my apologise that your order has not arrived.

Posted 4 years ago

“Excellent quick service and delivery”

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Posted 4 years ago

Hi Sarah, we appreciated your review.

Posted 4 years ago

“My Dad was delighted with his Boomf card. I would definitely recommend this.”

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Posted 4 years ago

Hi Caroline, we are so pleased. Thank you for your review.

Posted 4 years ago

“Amazing marshmallows, I’m very happy with them.”

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Posted 4 years ago

Hi Holly, so glad you like the marshmallows. Thank you.

Posted 4 years ago

“Very disappointing ordered on Monday paid for next day delivery for Valentine’s Day and nothing had shown up thanks very much”

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Posted 4 years ago

Hi Shaun, I am so sorry to hear this. I have sent you an e-mail with regards to this.

Posted 4 years ago

“Order hasn’t arrived in time for Valentine’s Day. Ordered it well in advance and if they weren’t able to get it to me for Valentine’s Day why advertise. Total waste of money”

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Posted 4 years ago

Hi Stephanie, I am so sorry your order did not arrive in time. I can see we have dealt with this for you. Please let us know if there is anything we can help with in the future.

Posted 4 years ago

“Card's are for presents so not opened yet but sure they will love them as they look great and have heard great reviews about them”

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Posted 4 years ago

Hi we hope your gifts had the element of surprise, and they were loved by all.

Posted 4 years ago

“I love Boomf products this is the second I bought 😍 💗”

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Posted 4 years ago

We are so pleased you loved your Boomf as much as we do.

Posted 4 years ago

“It is a very good place to get gifts.”

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Posted 4 years ago

Thank you for the lovely review.

Posted 4 years ago

“Absolutely fuming, not had any of my gifts”

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Posted 4 years ago

Hi Jason, I’m so sorry for the delay in answering and extremely disappointed that your gifts have not arrived as anticipated. I have sent you an email so that we could help you further.

Posted 4 years ago

“Never even turned up. Asked for refund no reply !!!”

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Posted 4 years ago

I am so sorry to hear this Darren, I can see we have now resolved this for you and hope you will use boomf again 😊🎊💖

Posted 4 years ago

“I uded Boomf first time last year, and was a success however a subsequent purchase went a bit wrong this year HOWEVER .. what fantastic customer service i recieved.. refunded my purchase promptly and courtesy e mails amazing. thank you and definately using again x”

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Posted 4 years ago

Thank you so much for your lovely and honest review! We really appreciate your lovely feedback 😊🎊💖

Posted 4 years ago

“The confetti didn't pop out. Sadly I was not that impressed for the money I spent.”

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Posted 4 years ago

Thank you for your review Carrie and I am so sorry to hear this! Please could you reach out to us at hello@boomf.com as we would love to resolve this issue for you 💖

Posted 4 years ago

“Disappointed at the few stars that came out when the tag was pulled . Would not bother ordering any more.”

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Posted 4 years ago

Oh no Mala, this is so disappointing to hear! We are so sorry, could you please reach out to us at hello@boomf.com with your order details so we can look in to this for you 💖

Posted 4 years ago

“Poor from me. Bought as valentines surprise but it did not ‘bomb’ or ‘explode’ out of the box! I had to physically Chuck the confetti out for the box to pop out. Very disappointed. Will not buy again.”

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Posted 4 years ago

I am so sorry to hear this Lynsey! Please could you reach out to us at hello@boomf.com with your order details and we can look in to this for you right away 💖

Posted 4 years ago

“Didnt pop”

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Posted 4 years ago

Oh no Natasha! We are so sorry to hear this! Please could you reach out to us at hello@boomf.com as we would really love to look in to this for you 💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews