Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pop up picture box would’ve been a very sweet valentines gift from my boyfriend...except that the pictures were of a different couple. His name and address were on the shipping envelope, but it was another couples’ pictures and personalized message on the box inside”

Helpful Report

Posted 4 years ago

Oh no this is certainly not the standard we want to achieve. Please could you reply to the e-mail we have sent you, with your order number, and email address registered to the account?

Posted 4 years ago

“I did not receive my order !!!”

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Posted 4 years ago

Hi Nicole I am sorry your order has not arrived, if you could please reply to our email, we will look into this right away for you.

Posted 4 years ago

“Was good but it didn't spring up as quick as it should.”

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Posted 4 years ago

Katie, I am sorry to hear your gift didn't "Boomf" immediately. We would be happy to send you a replacement gift. Please just email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏 💕

Posted 4 years ago

“She was delighted with her box and definitely loved the surprised”

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Posted 4 years ago

Hi Mercedes, we are delighted to hear that.

Posted 4 years ago

“The card was nice as expected but the butterfly was a big let down as the elastic band was snapped and it just fell on the floor instead of taking off like in the advert. Won’t be buying again.”

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Posted 4 years ago

Hi Kevin, so sorry that your silicon band had snapped. I hope we can restore you faith in our boomf products.

Posted 4 years ago

“Very very very very good food”

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Posted 4 years ago

Hi Mahim, Thank you for your review.

Posted 4 years ago

“Excellent Very well made lovley gift Super fast delivery”

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Posted 4 years ago

Fantastic thank you very much.

Posted 4 years ago

“All the hearts were supposed to pop out of the box as shown on the advert, however when the envelope was opened they were laying in the bottom. Will not use this service again”

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Posted 4 years ago

I am sorry to hear this Steve 🎉

Posted 4 years ago

“Brilliant and made me and my husband laugh”

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Posted 4 years ago

We are so pleased to hear this 😁😁🎉🎉🌟🌟🌟🌟🌟🎉🎉😁😁

Posted 4 years ago

“Boomf ‘envelope’ was already ripped when it arrived”

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Posted 4 years ago

I am sorry to hear this. If you would have in touch directly I'm sure we could have helped.😔🎉🎉

Posted 4 years ago

“I wish I filmed it was amazing and high quality”

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Posted 4 years ago

We wish you would have filmed it too! We love seeing the reactions🎉🎉🎉🎉🎉

Posted 4 years ago

“What a lovely and different celebration card. The surprise confetti was amazing. Easy to order. Prompt delivery. Would order again.”

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Posted 4 years ago

We are so pleased that you loved your order Alison. We look forward to helping you with your next order🎉🌟🌟🌟🌟🌟🎉

Posted 4 years ago

“A lovely personalised photo and message box and a unique popup present”

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Posted 4 years ago

What a fantastic review Michael, couldn't have said it better!!😁😁🎉🎉🌟🌟🌟🌟🌟🎉🎉

Posted 4 years ago

“I got one for my little boy who really likes the advert. He was really pleased with it”

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Posted 4 years ago

Hi Chris, I am so glad we were able to bring some joy in such an uncertain time.

Posted 4 years ago

“Did receive my order. Please can you issue me a full refund!”

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Posted 4 years ago

Hi Olivia, Please could you reply to the email we have sent you, we will look into this further for you.

Posted 4 years ago

“Very bad and very late.”

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Posted 4 years ago

Hi I am sorry you order had not arrived within the delivery time. Please could you reply to the email we have sent. Thank you

Posted 4 years ago

“These Cards are Brilliant Fun. Well packed and Fast Delivery. Would recommend to anyone.”

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Posted 4 years ago

Hi Graham, thank you for your wonderful review.

Posted 4 years ago

“Excellent service !!”

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Posted 4 years ago

Hi Megan, thank you.

Posted 4 years ago

“What can I say? The card didn’t arrive on time even knowing I ordered in advance.”

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Posted 4 years ago

Hi I am sorry we have disappointed you and exceeded our delivery tiimes.

Posted 4 years ago

“Very small, size of a rubrix cube. Cost £10 with delivery. Alright for a one off but not worth the cost. Won't be bothering again.”

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Posted 4 years ago

Hi Matthew, I am sorry that your are disappointed with the size and quality of our products.

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews