Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Card never exploded and was a lack of glitter utter dissaponted”

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Posted 4 years ago

HI Max, if you have a video to send us please could you send it via email, so we can pass it on to our production team. And have a look into this further for you. Thank you.

Posted 4 years ago

“Purchased one for my husband. He really liked it. Will definitely be ordering again. Thankyou”

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Posted 4 years ago

Hi Lisa, we really appreciate your review.

Posted 4 years ago

“Excellent fun product so glad to have found it”

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Posted 4 years ago

Hi June, we are very happy that you loved it.

Posted 4 years ago

“Nice one! I love it....!”

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Posted 4 years ago

Hi Denys, we are so pleased.

Posted 4 years ago

“Thank you was a bit worried wouldnt turn up in time but arrived at the last minute and the shock was great”

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Posted 4 years ago

Hi David, so glad your order arrived just in time.

Posted 4 years ago

“Not delivered”

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Posted 4 years ago

Hi Craig, sorry for the delay, could you please reply to the email that we sent you.

Posted 4 years ago

“Ordered 3 items on same day. 1 delivered one day, another delivered day later third item not delivered at all 5 days later. No response when emailing.”

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Posted 4 years ago

Hi Peter. I apologise for the lack of response you have received. This is not the level of service we strive to achieve

Posted 4 years ago

“Very happy with quality and speed”

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Posted 4 years ago

Hi Jamie, that's fantastic thank you.

Posted 4 years ago

“Brilliant invention, showering happiness every time”

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Posted 4 years ago

Hi Lyn, we really appreciate your review.

Posted 4 years ago

“It was excellent!!”

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Posted 4 years ago

Hi Katy, we are so pleased thank you.

Posted 4 years ago

“Ordered dispatched the 8th for valentines day boomf, still not recived my order. Now no use and had to buy another card.”

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Posted 4 years ago

Hi Kirstin, I am sorry you have not received your order. If you could please reply to the e-mail we have sent we will sort this for you.

Posted 4 years ago

“Bamf”

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Posted 4 years ago

Hi Dale, thank you for your review.

Posted 4 years ago

“Sent a Boomf birthday card to try and make my 17yr old nephews birthday in lockdown a little brighter. He scored it 10/10 as it shocked him into laughter; if you can do that to a teenager it’s a definite winner!!”

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Posted 4 years ago

Hi Ali, It is always a win if even the teenagers are impressed.

Posted 4 years ago

“No delivery for Valentine’s Day..not good.”

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Posted 4 years ago

Hi Brian, I am so sorry you never received your order. I can see your order has been refunded.

Posted 4 years ago

“Made my Girlfriend really happy ill recommend boomf to every one if you want to make someone special happy.”

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Posted 4 years ago

Hi Mistafa, That is great. We would appreciate that.

Posted 4 years ago

“Not a lot of Boomf to the opening”

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Posted 4 years ago

Hi Steve, Would it be possible to send us a video please? I have sent you an e-mail so if you could send the video on there. If you have a video.

Posted 4 years ago

“Perfect gift😊”

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Posted 4 years ago

Hi Saji, We are so pleased you loved your gift.

Posted 4 years ago

“It hasn’t arrived yet! In fact it missed my sons birthday so I’m pretty disappointed”

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Posted 4 years ago

Hi, I am so sorry your order had not arrived in time. We did send you an e-mail on the 18th Feb, if you could reply and we will happily sort this out for you. If it hasn't already been sorted.

Posted 4 years ago

“Brought from boomf a few times now and can honestly say there customer care in delivering their products and the speed of service is excellent. Each time I’ve purchased from boomf my family have been happy with their special surprise. Fantastic company”

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Posted 4 years ago

Hi there, thank you for your amazing review.

Posted 4 years ago

“It didn’t work. I sent it to my parents for Valentine’s Day and set up a zoom call to watch them open it and it did nothing. Really gutting.”

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Posted 4 years ago

Oh no! We are so very sorry to hear this! Please do reach out to us at hello@boomf.com as we would love to look in to this for you 💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews