Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid extra for delivery as I'd left it to the last minute! It came in time and certainly surprised my daughter! would recommend”

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Posted 4 years ago

We do try our best to get your orders to you fast, even when you leave it to the last minute Rosie!🙈 😂Lovely to hear it surprised your daughter🎉🎉🎉🎉

Posted 4 years ago

“Good, very good, nice”

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Posted 4 years ago

Thanks Kevin, that's what we like to hear!🎉🎉😁😁👍👍

Posted 4 years ago

“Brilliant items”

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Posted 4 years ago

Glad you agree Shirley, we think they are brilliant too!!👍🎉🎉👍

Posted 4 years ago

“Quick easy and fun”

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Posted 4 years ago

Boomfs certainly are fun Audrey!😁😁🎉🎉😁😁🎉🎉

Posted 4 years ago

“I am still waiting for my Boomf to arrive so i cannot rate it yet. I’d like an update to tell me when it will be here.”

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Posted 4 years ago

I am so sorry to hear this Sara! Please do reach out to us at hello@boomf.com and we can look in to this for you 🙂

Posted 4 years ago

“The order came on the day as said but it didn’t pop out of the box. It stayed flat until we took it out and opened it up into the cube.”

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Posted 4 years ago

Oh I am so sorry to hear this Moira! Please do reach out to us at hello@boomf.com so we can look in to this for you right away 🙂

Posted 4 years ago

“Great product, good delivery”

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Posted 4 years ago

🎉Thank you James, glad you are pleased with the product and delivery!🎉😀🎉😀

Posted 4 years ago

“Brought as a gift my wife was really surprised and she totally loves it 💗 thank u Boomf great service.”

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Posted 4 years ago

Thank you Adam, we love it when a surprise works and is loved!💖💖🎉🎉💖💖🎉🎉🌟🌟🌟🌟🌟

Posted 4 years ago

“New way for me to surprise friends and family...... great......”

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Posted 4 years ago

Yes Linda!! Get those surprises lined up!🎉🎉🎉😂😂😂🎉🎉🎉

Posted 4 years ago

“Very good and fast response”

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Posted 4 years ago

Thank you Jaime👍👍🎉🎉👍👍🎉🎉

Posted 4 years ago

“Arrived in plenty of time,& it worked a treat. Very impressive”

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Posted 4 years ago

Glad you were impressed David. We would like to thank you for the 5 star review👍👍😘😘🎉🎉🎉🎉🎉🌟🌟🌟🌟🌟

Posted 4 years ago

“Waiting over a week for delivery and still not received my item. Contact customer service for an update and had no response”

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Posted 4 years ago

I am so sorry to hear this! I hope we have been able to resolve this issue for you but if not, please do feel free to call our Customer services line on +44 (0)1183 218 921, we are open Monday to Friday between 9:30am and 17:30pm GMT 🙂

Posted 4 years ago

“Sadly it didn’t BOOMF on opening. The paper stars just lay there & only on the receiver gentle tipping them out, returning container to position again did the box then expand & boomf. Still a lovely lovely idea & very clever. Just a shame it didn’t do what it said as instructions were adhered to - However, I will use service again as I say, really lovely idea :)”

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Posted 4 years ago

Thank you so much for your lovely and honest review Nicola, I am so sorry it didn't boomf as it should have! Please can you reach out to us at hello@boomf.com as we would really love to resolve this issue for you 😊

Posted 4 years ago

“Very expensive for what it is.”

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Posted 4 years ago

Thank you so much for your feedback! It would be great to hear about your experience in more detail, so please feel free to contact us at hello@boomf.com 😊

Posted 4 years ago

“The confetti didn't pop out like it shown on the advert abs video. Quite disappointed”

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Posted 4 years ago

Oh this is so sad to hear Anneka! Please can you reach out to us at Anneka as we would really love to make this right 😊

Posted 4 years ago

“Awesome idea and beautiful gift for my friend”

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Posted 4 years ago

Boomfs make great gifts.🎉🎉 Thank you for the 5 stars Rita😘

Posted 4 years ago

“Very easy create and send to my birthday recipient so they got it on time and enjoyed all the confetti”

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Posted 4 years ago

🎉🎉Your right Charlotte, Boomfs certainly are easy to create and personalise!💕 It's great to hear the confetti was enjoyed.🎉🎉

Posted 4 years ago

“Lots of confetti, great quality however my card was scuffed on the picture so it didn’t really look as good as it could have.”

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Posted 4 years ago

Oh no Paul, I am so sorry to hear this! Could you please reach out to us at hello@boomf.com as we would love to resolve this for you 😊

Posted 4 years ago

“Excellent, would recommend!!!!”

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Posted 4 years ago

Please do recommend us Richard!🎉🎉 Thank you for the 5 stars 😁😁

Posted 4 years ago

“Quick shipping and beautiful quality I would definitely buy again.”

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Posted 4 years ago

Thank you Jessica. We think our Boomfs are beautiful too!🎉😍🎉😍🎉

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews