Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“boomf box came quicker then i expected! also my mom loved it for her birthday shes getting my nan & grandad one to. highly recommend :)”

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Posted 4 years ago

Hiya Molly, 👋🏼 Awwh that’s so lovely to read that your mom loved it for her birthday! 😍💗

Posted 4 years ago

“My order is not coming”

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Posted 4 years ago

Hiya , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Excellent gift, made my boyfriend laugh”

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Posted 4 years ago

Hiya, 🙋🏼‍♀️ We are so ecstatic to hear that it was an excellent gift that made your boyfriend laugh! 😆🥰💗

Posted 4 years ago

“Arrived the next day which I was so surprised at especially with COVID restrictions very impressed and the person who received it loved the marshmallows! Will be using again!”

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Posted 4 years ago

Hey Jessica, 🙋🏼‍♀️ We are delighted to hear that the recipient loved the marshmallows!! 😍🤩 Thank you for choosing Boomf! 😍💗

Posted 4 years ago

“thank you that my message came the way I wanted”

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Posted 4 years ago

Hey Besard , 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Such a great card, will be buying from you again 😁”

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Posted 4 years ago

Hey Sarah , 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Card good, used boomf before, but very disappointed as ordered in plenty of time, for a specific delivery date, and it arrived a day late. With Covid and being unable to go visit my friend for her special birthday, wanted to send a card to arrive on the day confirmed. that day was missed. so sad, and disappointing”

Helpful Report

Posted 4 years ago

Hiya , 👋🏼 We are so deeply sorry that you did not received your order on time, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔 We are happy to hear though that you were happy with the card and you are a returning customer, thank you! 🥰💗

Posted 4 years ago

“Very quick delivery and product packaged well.”

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Posted 4 years ago

Hello Jill,🙋🏼‍♀️ We are so happy and delighted to see your review! 🤩 We are so happy that you were happy with the product and delivery! 🥰 Thank you for choosing Boomf! ✨💗

Posted 4 years ago

“Amazing service!!!”

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Posted 4 years ago

Hiya Rachel, 🙋🏼‍♀️ We are so happy to hear that you have received an amazing service from Boomf!🥳 Thank you so much for this review and for choosing Boomf! 🥰✨💗

Posted 4 years ago

“Perfect gift”

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Posted 4 years ago

Hey there , 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“The products didn't fulfill the desired effect when opening. such a shame as it was for my husbands birthday. The box and cards were of good quality but lacked the 'boomf' experience which is what i paid for and did not receive.”

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Posted 4 years ago

Hello Fiona, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Received the card in great time and lovely quality. Bought this for my husband and he loved it - made him jump and there was confetti all over the place. Would recommend this as something different - will order again”

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Posted 4 years ago

We love it when it makes them jump 😂 We are so glad your husband loved his Boomf surprise! Thanks so much, Alison 🌈

Posted 4 years ago

“Hello, We were so excited to receive the Boomf box but unfortunately it didn’t go to plan! My daughter pulled the little pouch open and nothing happened. So obviously the expected lack of surprise left her and us disappointed but the confetti has decorated the table nicely.”

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Posted 4 years ago

Hello Nicola , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Delivery was due on the 28th however it did not arrive until the 30th.”

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Posted 4 years ago

Hiya Harry , 👋🏼 We are so deeply sorry that your order was late, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Hi Imaan , 👋🏼 we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Great idea and my granddaughter did love it. How ever limited room for message. It got delivered 4 days before due date.”

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Posted 4 years ago

Hey Paula, 🙊 we are so happy to hear that this was a great idea and your granddaughter loved it! Thank you so much for this feedback, we greatly appreciate it! 🥰✨💕

Posted 4 years ago

“Absolutely rubbish. Bought the bomb for my dad’s 60th instead of a traditional card. Nothing happened when he opened it. All of the confetti just fell out on to his lap. Gutted that we couldn’t be there to spend the day with him in person and watching this over FaceTime was really disappointing. Will not be buying again”

Helpful Report

Posted 4 years ago

Hello Claire , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The card did not burst open at all. Very disappointing”

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Posted 4 years ago

Hello Rebecca , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“fast service nicely done.”

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Posted 4 years ago

So happy to hear that, thank you Janet! 🎉

Posted 4 years ago

“My daughter loved her Boomf card! Had fabulous customer service when I messed up my order. The team sorted it promptly and I was given a code to reorder. Efficient and professional! Thank you”

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Posted 4 years ago

Thank you so much, Jackie! It was our pleasure to help you. We are so glad your daughter loved her Boomf 💕💕

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews