Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Caused a good laugh”

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Posted 5 years ago

That's great! 🎉🌟😊

Posted 5 years ago

“My daughter was very happy!”

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Posted 5 years ago

That's great, so pleased to hear that Joanne 🥰

Posted 5 years ago

“was dissapointed to be honest but i think it was the way the card was opened as the confetti didnt do much but still loved the product and im just about to order another”

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Posted 5 years ago

I am so sorry Chris, we hope the next one will exceed your expectations, they are fantastic so I apologise there wasn't the Boomf! we would hope for in this one 😊

Posted 5 years ago

“The only downside is boomf is a well known name and people know you do exploding things. If you didn't have the name on the outside of the box/envelope there would be more of a surprise. You could still have your name on the inside of the box for advertising”

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Posted 5 years ago

Hi there! Thank you so much for your feedback, we are always looking at ways to improve so we will see what we can do! Thank you Jodie-Marie 😊

Posted 5 years ago

“I love Boomf however my previous 2 orders have not been delivered yet”

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Posted 5 years ago

I am so pleased you're loving the gifts!! If they don't arrive on time for you, please do reach out by emailing hello@boomf.com so we can look into it for you

Posted 5 years ago

“Always puts a smile on the persons face who is receiving it... after the initial shock/ surprise has passed.”

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Posted 5 years ago

Haha! You can never get used to it can you 😂 So pleased you enjoyed it!

Posted 5 years ago

“I work at a post office and I think the reason why so many people don’t receive their cards is because it gets jammed in the postal machine. So many of them rip and jam if the envelope is a little thick. They should change the card to be less thick and so more customers can receive their card”

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Posted 5 years ago

Thank you very much for your feedback Melissa. We will look into this but I hope you had no issues with your order!

Posted 5 years ago

“Second time purchase.. Recipient was really surprised and gappy with her boomf cannon. Great fun and a nice touch for that special person in your life. Delivery is quick, I've usually ordered on a Saturday and delivery has been made by Tuesday, quality is good”

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Posted 5 years ago

Really pleased to hear that Chris! Very happy to hear they loved it too!

Posted 5 years ago

“Fast delivery pleased with the product”

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Posted 5 years ago

So pleased to hear that! Thank you for choosing Boomf :)

Posted 5 years ago

“The box came on time! Nice idea and good printing of the photos! Plus: It surprised my husband :))”

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Posted 5 years ago

That's great to hear!! If you have a video of the reaction, we love to see them! If you want to, please email it to reactions@boomf.com. So pleased you enjoyed it!

Posted 5 years ago

“Great fast & reliable service from start to finish”

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Posted 5 years ago

That's really great to hear! Thank you for choosing Boomf!

Posted 5 years ago

“I ordered 3 Boomf cards with animals inside. Absolutely nothing happened when the card was opened. Was pretty frustrating. The Boomf bomb we ordered was awesome! Popped right out! After posting a review customer service contacted me and helped me. Best customer service I have ever experienced! Thanks so much!”

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Posted 5 years ago

That's really great to hear! I am so sorry about your order with our wild cards and really pleased to hear we sorted that for you! Thank you for choosing Boomf :)

Posted 5 years ago

“Ordered two cards. I got my boomf bomb in 4 days and I'm excited to see their reaction! I also ordeded cannon and hoping it'll arrive in the mail soon! Thank you and good luck to everyone!”

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Posted 5 years ago

You're more than welcome, so excited for you to open it! Thank you for choosing Boomf :)

Posted 5 years ago

“Pretty neat.”

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Posted 6 years ago

Great to hear!

Posted 5 years ago

“Speedy delivery and card popped up very well!”

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Posted 6 years ago

Hi David, We are so pleased you were happy with your order. Thank you for the review Team Boomf

Posted 6 years ago

“i like the creative items but do not appreciate with the delivery service, it was untraceable!”

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Posted 6 years ago

Hello Alice, So happy you enjoyour products! We have a range of shipping otions, two of which will allow tracking of your item. Please contact us at hello@boomf.com and we will be happy to explain the different options to you. Team Boomf

Posted 6 years ago

“So sorry to read all the reviews of people having a bad experience! I personally had quite a good experience with Boomf! I ordered the little photo box ones. Although they did arrive a bit late, they were the correct pictures, good quality and worked as expected! I would suggest telling whoever is opening it not to hold back and rip it open right to the end though as mine didn't pop correctly until then!”

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Posted 6 years ago

Thanks Chloe. 🥰 I'm so pleased you loved your Boomf gift. 💃❤️

Posted 4 years ago

“Quick Delivery. And when u open it, it blow up. So sweet. The Picture are in good quality. But is it very expensive.”

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Posted 6 years ago

I'm so happy you are satisfied with your Boomf experience. Thanks ❤️🌟🌟🌟❤️🌟🌟🌟❤️🌟🌟🌟❤️

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews