Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very creative”

Helpful Report

Posted 5 years ago

Awesome 👩‍🎨 👩‍🎤 Thanks Elijah. ❤️🧡💛💚💙💜

Posted 5 years ago

“Easy to order. Hassle free”

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Posted 5 years ago

Thanks Maggie. ❤️🌟🌟🌟❤️🌟🌟🌟🌟❤️

Posted 5 years ago

“The delivery of purchase, was fantastic arrived within 2 days. However, the butterflies didn’t jump out as much as we hoped and flew to the floor 😔 quality of the pictures on the front though were brilliant quality.”

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Posted 5 years ago

Samantha, my apologies that your flutter card did not fly out properly, this is not the experience we had intended for you! 🤦‍♀️ Can you please have a look at your email, I have just dropped you a message 👀 as I would love to get this resolved away. 😀

Posted 5 years ago

“Really good came in two days however do not pop the card before the birthday opening super annoying putting all the confetti back in card but overall will buy from Boomf again”

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Posted 5 years ago

I'm so pleased you loved your Boomf card 😁 I'm sorry that you accidentally opened it, I glad it could be enjoyed again nonetheless 😅 If you ever have any problems like this with another Boomf order, please email us at hello@boomf.com and we'll be happy to help you out. 😀

Posted 5 years ago

“Very pleased with the three Boomf Bombs I purchased. Delivered within days. Caused much pleasure. Unfortunately the packaging of one was damaged, but the contents were fine. Boomf, my new Best Friend.”

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Posted 5 years ago

I'm so pleased you loved your Boomf gifts Audrey 😍 My apologies that one of them got damaged on it's journey to you. I'm relieved to hear it didn't ruin the gift though. 😅

Posted 5 years ago

“great but card did not full come away when pulled so did not pop out immediately.”

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Posted 5 years ago

I'm pleased you loved your Boomf card Rebecca 😊 My apologies that it did not spring out right away 🤦‍♀️ If you are not satisfied with your order please just email us at hello@boomf.com and explain that your gift was a little faulty. 😀

Posted 5 years ago

“Alll recipients love it. A nice personal surprise.”

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Posted 5 years ago

Awesome 🌟 🌈 Thanks Fatiha, I'm so glad you liked your Boomf surprise. 🎉 🦄

Posted 5 years ago

“Given as a surprise 21st a flutter card and it surprised my Goddaughter and frightened her but in a good way !”

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Posted 5 years ago

We are so pleased to be part of such a special birthday! 🦋🎂❤

Posted 5 years ago

“apart from the order coming a day late, was a good purchase.”

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Posted 5 years ago

We do apologies for any delay! so pleased you enjoyed your gift 😁

Posted 5 years ago

“Easy process But would have liked the option to put some text on a marshmallow And also would have liked to have been able to pick a delivery date in the future”

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Posted 5 years ago

Thanks for the feedback! Text could be added to mallows if you write it out in a message then screenshot this so it becomes an image it could have been uploaded onto a mallow 😊 We do hope to offer nominated delivery dates soon 😁

Posted 5 years ago

“It was very good and made my daughter smile.”

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Posted 5 years ago

We are so pleased we could help bring a little joy to your daughters day 💕🎊

Posted 5 years ago

“My best friend loved it although they did loose one of my order as I had order three and only two got shipped but got it sorted out really quickly”

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Posted 5 years ago

So pleased we could help resolve this issue for you and your gift was enjoyed 😊💕

Posted 5 years ago

“My only concern was that i ordered 4 and didn't know which card was for who. Maybe put a wee note in with the message attached in multiple orders. Other than that, fantastic”

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Posted 5 years ago

Hi Colleen, we offer advise on how to identify each order on our FAQs page 😊

Posted 5 years ago

“Amazing products but delivery is alwyas slow and late”

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Posted 5 years ago

We are sorry to hear your orders have not arrived by the required date! If your orders have arrived outside of the delivery estimates do please let us know and we can look into this for you.

Posted 5 years ago

“Expensive but excellent personalisable surprises to send in the post”

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Posted 5 years ago

We are always working to improve our products and services so thanks for the feedback! 😊

Posted 5 years ago

“Very nice but please work on delivery time please”

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Posted 5 years ago

Thanks Omoniyi, I'm pleased you liked your Boomf gift 😁 I'm sorry if it arrived late! We do work very hard to get all our orders dispatched on time. We would love it if you could email us at hello@boomf.com to let us know that your order arrived late. Thanks 🙏

Posted 5 years ago

“Expensive for what it is”

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Posted 5 years ago

Thanks for the feedback Annabel 🙏 I'm sorry you found your Boomf to be overpriced. I hope you enjoyed it nonetheless 😀 🎉 We really appreciate all feedback to help us improve. Thank you again

Posted 5 years ago

“Good fun during the current climate but postal delays took the gloss off the product for birthdays”

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Posted 5 years ago

Thanks Lesley, I'm pleased you loved you Boomf 😀 Sorry if it arrived late. Please feel free to email us at hello@boomf.com to tell us in more detail how late it was. Thanks

Posted 5 years ago

“It would be good to get an accurate delivery status. As not sure if the gift was sent on time!”

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Posted 5 years ago

Hi Sejal, please email us at hello@boomf.com and we would be very happy to give you an update on your order 😀 All our lead times and delivery times are all on our website, but if you drop us an email we would love to help you. thanks

Posted 5 years ago

“Was really nice but I wish that pop out and it didn't”

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Posted 5 years ago

I am so sorry it didn't Boomf! as much as it should have Dorota, but so pleased you were still able to enjoy it 😊

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews