Boots Kitchen Appliances Reviews

Name: Boots Kitchen Appliances
Address: Boots Kitchen Appliances c/o DRL Limited Aspinall House Aspinall Close Middlebrook, Bolton
Rating: 2.37

2.4 Rating 46 Reviews

30 %

of reviewers recommend Boots Kitchen Appliances

2.4

Based on 46 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email

About Boots Kitchen Appliances:

Fantastic prices on Kitchen Appliances at Boots Kitchen Appliances with an outstanding level of service. Great offers on a massive range of over 4,000 kitchen appliances - save money now. Boots Kitchen Appliances offer over 4000 kitchen appliances at great savings from leading brands including AEG, Baumatic, Bosch, Candy, Cannon, Electrolux, Hoover, Hotpoint, Indesit, Miele, Neff, Rangemaster, Smeg, Tricity Bendix, Whirlpool Zanussi.Boots Kitchen Appliances is powered by DRL who also run Appliances Online, Appliance Deals, Marks and Spencer Appliances and Next Domestic Appliances.

Phone:

0844 879 3483

Location:

Boots Kitchen Appliances c/o DRL Limited Aspinall House Aspinall Close Middlebrook
Bolton
BL6 6QQ

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Boots Kitchen Appliances 1 star review on 4th June 2022

Vicky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of my gas cooker went as planned BUT should you need to contact Boots Kitchen Appliances like I did because of a faulty appliance they are an absolute nightmare. The telephone number given is just an automated menu line and you can't speak to anyone. Try emailing I hear you say - well I would have but there is no email address on their website. I tried the messaging box on their website but that didn't work the first day I tried so I had to resort to typing and posting a letter! Someone eventually contacted me for a repair which I didn't want - all I wanted was a refund or at worst a replacement. Don't touch this company with a "bargepole".”

Helpful Report

Posted 7 years ago

“My advice is do not use this company. The prices appear good when compared to other companies and you are swayed by also collecting Boots points when ordering but the service is appalling. The delivery service is disgraceful. They say they will text you on the day with a four hour delivery window but this does not happen. They say the delivery window will be between 7am&7pm but then wanted to deliver my item at 9pm as they were 3 hours behind. They rearranged delivery 3 days later and offered no allowance for their poor delivery. Staff in the call centre do not provide accurate information when you contact them. The customers services department is rude and unhelpful. I have been mislead and ignored on several occasions. I have dealt with lots of companies recently and most have been fab. I have completed good reviews for those companies and I am not only writing this review to complain. Boots Kitchen Appliances are one of the worst companies that I have ever dealt with. I have given them one star above but that is only because this website will not allow you to review and give no stars. My advice, do not use this company.”

Helpful Report

Posted 8 years ago

“Awful experience, will never use Boots Kitchen Appliances again Ordered on the Saturday for guaranteed next day Sunday delivery. Ordered well within the time limit (nearly 2 hours before the close time), received email confirmation that my order would be delivered on the Sunday, received text confirmation that my order would be delivered on the Sunday. Sunday morning get a call telling me they can't deliver. Why did their website say they could, the email say they could, the text message say they could. Awful service, don't trust them on their delivery promises as they'll let you down on the day!”

Helpful Report

Posted 8 years ago

“Ordered cooker on 17 December, paid in full for it. Was not advised of delivery date so on 6 January I phoned to enquire when I could expect my cooker. The item had not been ordered from the manufacturer and the particular model has now been replaced by a more expensive version. I am now waiting for them to confirm whether they are going to meet their commitment or cancel the contract. In the meantime the required delivery date is getting ever closer and it is looking more and more likely our new kitchen will be fitted without a cooker. Beware in using this company, do not be fooled by the Boots name. David Rogers - Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

“I brought a cooker on double points (main reason for buying it from Boots) They didn´t add my points after about 2 months I finally got Half of points and then had another battle for the remainder. They finally came through (I think) after 4 months but no one let me know they had finally sorted it. Completely rubbish if like me you are buying it from them due to points expect a battle Another unhappy bunny - Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

“Total nightmare. If you need to change the delivery date to anything other than the one Boots decide you should have then you should cancel your order and walk away. Their computer system does not allow for a change in the delivery date - they admitted this to me - and because of a massive gap in communications between Boots and Wincanton the delivery company, they will deliver the goods on the wrong date. No matter how many times you call them to let them know you’re not going to be there, their poor delivery men will still turn up. Unhappy Bunny - Unbeatable.co.uk”

Helpful Report

Posted 12 years ago

Boots Kitchen Appliances is rated 2.4 based on 46 reviews