Boots Kitchen Appliances Reviews

Name: Boots Kitchen Appliances
Address: Boots Kitchen Appliances c/o DRL Limited Aspinall House Aspinall Close Middlebrook, Bolton
Rating: 2.37

2.4 Rating 46 Reviews

30 %

of reviewers recommend Boots Kitchen Appliances

2.4

Based on 46 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email

About Boots Kitchen Appliances:

Fantastic prices on Kitchen Appliances at Boots Kitchen Appliances with an outstanding level of service. Great offers on a massive range of over 4,000 kitchen appliances - save money now. Boots Kitchen Appliances offer over 4000 kitchen appliances at great savings from leading brands including AEG, Baumatic, Bosch, Candy, Cannon, Electrolux, Hoover, Hotpoint, Indesit, Miele, Neff, Rangemaster, Smeg, Tricity Bendix, Whirlpool Zanussi.Boots Kitchen Appliances is powered by DRL who also run Appliances Online, Appliance Deals, Marks and Spencer Appliances and Next Domestic Appliances.

Phone:

0844 879 3483

Location:

Boots Kitchen Appliances c/o DRL Limited Aspinall House Aspinall Close Middlebrook
Bolton
BL6 6QQ

Write Your review

Tell us how Boots Kitchen Appliances made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Boots Kitchen Appliances 1 star review on 4th June 2022

Vicky

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pathetic customer service and no warranty for commercial use - which they conveniently hide. They have no interest in keeping customers and they do nothing to try and help whatsoever. I will never buy from AO or Boots Appliances again.”

Helpful Report

Posted 5 years ago

“If there was a zero I would put it . Be careful when you order appliances and go to pay for them they say there is an issue with the bank and it ties your money up for five days ie it goes in to a holding account and you can't get it back and you can't get your appliance if you ask them to try again as there is no issue with the bank the same happens again so twice as money held in a holding account and no way of getting it back for five days”

Helpful Report

Posted 6 years ago

“Terrible - Took till the 5th (yes, 4 previous dishwashers) to get me a 'good' one. Compensation 'offered' (never agreed!) for the upgraded dishwasher seems to have resolved, in 'Boots Appliances' eyes, my 15+ miserable hours waiting around for factory seconds. Avoid Boots Appliances (aka ao.com) like you would the plague - Unless that it you have hours of precious time, that you don't need back.”

Helpful Report

Posted 7 years ago

“Delivery of my gas cooker went as planned BUT should you need to contact Boots Kitchen Appliances like I did because of a faulty appliance they are an absolute nightmare. The telephone number given is just an automated menu line and you can't speak to anyone. Try emailing I hear you say - well I would have but there is no email address on their website. I tried the messaging box on their website but that didn't work the first day I tried so I had to resort to typing and posting a letter! Someone eventually contacted me for a repair which I didn't want - all I wanted was a refund or at worst a replacement. Don't touch this company with a "bargepole".”

Helpful Report

Posted 8 years ago

“My advice is do not use this company. The prices appear good when compared to other companies and you are swayed by also collecting Boots points when ordering but the service is appalling. The delivery service is disgraceful. They say they will text you on the day with a four hour delivery window but this does not happen. They say the delivery window will be between 7am&7pm but then wanted to deliver my item at 9pm as they were 3 hours behind. They rearranged delivery 3 days later and offered no allowance for their poor delivery. Staff in the call centre do not provide accurate information when you contact them. The customers services department is rude and unhelpful. I have been mislead and ignored on several occasions. I have dealt with lots of companies recently and most have been fab. I have completed good reviews for those companies and I am not only writing this review to complain. Boots Kitchen Appliances are one of the worst companies that I have ever dealt with. I have given them one star above but that is only because this website will not allow you to review and give no stars. My advice, do not use this company.”

Helpful Report

Posted 8 years ago

“Awful experience, will never use Boots Kitchen Appliances again Ordered on the Saturday for guaranteed next day Sunday delivery. Ordered well within the time limit (nearly 2 hours before the close time), received email confirmation that my order would be delivered on the Sunday, received text confirmation that my order would be delivered on the Sunday. Sunday morning get a call telling me they can't deliver. Why did their website say they could, the email say they could, the text message say they could. Awful service, don't trust them on their delivery promises as they'll let you down on the day!”

Helpful Report

Posted 8 years ago

Boots Kitchen Appliances is rated 2.4 based on 46 reviews