Boots Reviews

“ I asked for a price check and she took me personally to the till to do this. ”

“ No issue with them but treated myself to 25 days of Xmas which was said to contain a high price of product compared to what you were paying. ”

“ Good price on quality perfumes ”

“ Apalking customer service, no delivery received after stating it would be delivered 5 days ago, they can’t even tell me where my order is. ”

“ Boots Ireland has cancelled my Christmas, I ordered online the entirety of my Christmas presents for family and friends, with a delivery date of December 23rd. ”

“ Ordered a high value package of items in October which came opened with one item missing,also not one day delivery as I paid for. ”

“ There was no option to cancel the order so when I went to the store I asked them if I can return it back, as when you go to returns in the app the first option says simply return it to the store. ”

“ Immediately contacted customer service advised to complete a returns form & return which I immediately did. ”

“ I immediately contacted customer services and was advised to complete a returns form on line, which I did, and return the items for replacements or a refund. ”

“ Requested a refund and advised this could take up to another 2 weeks, so in total 4 weeks from placing a simple order to possibly receiving a refund. ”

“ Ordered well in advance for Christmas. It's now the 23rd no correspondence from them, called their 'help' centre (Ai annoyance) to be told they couldn't call the store. Asked for a refund and they processed a replacement. Called again (another 10mins of Ai and menus) only to be told in a jolly manner it'll be refunded and not replaced. Absolute joke, I won't trust these clowns with orders at Christmas again. ”

“ Bought some burberry her elixir perfume no smell to perfume took it back to shop and all we got is can not give you a refund might as well bought a fake probably more smell to it ”

“ Today, nearly 2 weeks after placing order, contacted customer service who informed me it may have gone to wrong store, but didn't know which one, so obviously tracking within Boots doesn't work efficiently. ”

“ Apalking customer service, no delivery received after stating it would be delivered 5 days ago, they can’t even tell me where my order is. ”

“ No remedial action from customer services. ”