boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.68

4.7 Rating 456 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic for Frist time sample order.. always room to improve ....to get it to the checkout process easier, simpler doing it on the phone”

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Posted 4 months ago

“Samples came in a timely fashion. Ordering was straight forward. A bit pricey for 2 x box samples.”

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Posted 4 months ago

“Received boxes when we were told to expect them”

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Posted 7 months ago

Thank you for your 4 star rating NOELEEN! We are thrilled to hear that your received the boxes when you were expecting them!

Posted 7 months ago

“Easy to use. however, some of the boxes have sticky stuff randomly on the box. I can usually clean it off but sometime it doesnt come off, which isnt great.”

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Posted 9 months ago

“Kind warehouse team.”

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Posted 1 year ago

“Easy order process and quick delivery”

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Posted 1 year ago

“really happy with the service and products”

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Posted 1 year ago

“Quick delivery and services. However, I wish there was a standard delivery option as paying >$20 for shipping almost deterred me away for purchasing.”

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Posted 1 year ago

“I have now received my order. When I reviewed previously I had not received my order so I couldn’t really answer the questions”

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Posted 1 year ago

Good Afternoon Maree Thank you for ordering with boxfox. We processed and dispatched your order on 11th May the day you ordered. It is currently with StarTrack and on its way. They mention that your parcel may take longer than usual to arrive due to COVID-19 disruptions. We've factored this into the expected delivery date. For more information please go to our Shipping Policy - https://boxfox.com.au/pages/shipping-policy. We hope you receive your delivery soon. Please feel free to email us at sales@boxfox.com.au if you have any further queries. Thank you - the boxfox team

Posted 1 year ago

“The customer service was great! But I wish they had a phone number, as it would have been much easier for me to pickup.”

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Posted 2 years ago

“Awesome service fast delivery and excellent products will buy more 5 stars”

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Posted 2 years ago

“Fast delivery and I am really happy with the quality of the boxes. Thank you!”

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Posted 2 years ago

“Excellent quick delivery of my order”

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Posted 2 years ago

“Lovey boxes. received on time.”

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Posted 2 years ago

“The boxes arrived promptly. They were in great condition and look very smart for our client's Christmas gifts to go in.”

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Posted 2 years ago

“Delivery time is longer than most however it is still acceptable :)”

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Posted 2 years ago

“Hi guys, thanks for the prompt service, and great product. We’re loving them! One point if feedback, please include your address on the PLEASE COLLECT email and make it easier to find on your website. It was tricky for a first timer.”

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Posted 2 years ago

“Fast turn around time from order date and receiving.”

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Posted 2 years ago

“Easily accessible, and I was informed very step of the way, from ordering to delivery. Nice work Boxfox!!”

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Posted 2 years ago

“Fantastic service. Website was easy to navigate and my parcel arrived the next day!!”

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Posted 2 years ago

boxfox is rated 4.7 based on 456 reviews