boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.68

4.7 Rating 485 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 485 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have just received my Hamilton coloured boxes and I am very impressed with the quality. I am extremely happy.”

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Posted 11 months ago

Thank you so much for your 5 star rating, Jill! I am so glad that you are impressed with the quality of your Hamilton coloured boxes. It's always wonderful to hear that our customers are satisfied. Thank you for your kind words!

Posted 10 months ago

“Absolutely Fantastic Service. Chantal was very helpful throuhout the process of ordering.”

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Posted 2 days ago

“Box Fox dispatches promptly however the courier used on my last order just dropped all 4x 17kg at the door without knocking. Quite rude considering the freight paid on the order.”

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Posted 1 week ago

“Quick prompt service and delivery. Product is excellent.”

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Posted 2 weeks ago

“ordered 25 boxes but only 20pcs came”

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Posted 2 weeks ago

“Easy to use website. Competitive prices and efficient delivery. I was kept informed throughout the process.”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“Great overall experience. We received quality products, the shipping was quick and their customer service is excellent. Thank you.”

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Posted 3 weeks ago

“The box is spectacular, and dealing with you was a joy. One issue the self adhesive on the corners is failing. Do you have any recommendations.”

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Posted 3 weeks ago

“Great quality boxes and amazing customer service and quick delivery. I look forward to ordering again from boxfox :)”

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Posted 3 weeks ago

“Amazing service and quick delivery”

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Posted 4 weeks ago

“The quality of the boxes is so good. Well done 👍🏼”

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Posted 1 month ago

Hi Mira Thank you so much for your fantastic 5-star rating of us! We greatly appreciate your support and feedback. We are delighted to hear that you found the quality of our boxes to be so good. We strive to provide top-notch products, and your kind words motivate us to continue working hard. We hope to serve you again soon and wish you a wonderful day! The boxfox team 🦊

Posted 4 weeks ago

“Extreemely happy with the style I have chosen, perfect look, great price and quick delivery.”

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Posted 1 month ago

Hi Keri, Thank you so much for giving boxfox a 5-star rating! We truly appreciate your support and are thrilled to hear that you are extremely happy with the style you have chosen. It's wonderful to know that our products perfectly match your taste, come at a great price, and are delivered to you promptly. Your satisfaction means a lot to us, and we're grateful for your kind words. Thank you once again for choosing boxfox, and we look forward to serving you in the future. The boxfox team 🦊

Posted 4 weeks ago

“Love your range of boxes… quick and easy pickup too”

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Posted 1 month ago

Dear Belinda, Thank you so much for your glowing 5-star rating of BoxFox! We truly appreciate your kind words and ongoing support. We're delighted to hear that you love our range of boxes and that the pickup process is quick and easy for you. Thank you for choosing BoxFox. We value your continued trust in our products and services. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Warmest regards, The boxfox team 🦊

Posted 1 month ago

“I couldn't be happier with my purchase! The product exceeded all my expectations in quality and functionality. Plus, the delivery was incredibly fast—arriving even sooner than anticipated. Highly recommend this amazing product and the efficient service!”

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Posted 1 month ago

Thank you so much, Sharon, for your glowing 5-star rating of boxfox! We really appreciate your kind words and support. We're thrilled to hear that you are incredibly happy with your purchase. Your satisfaction means everything to us. It's fantastic to know that the product not only met but exceeded your expectations in terms of quality and functionality. We're glad to hear that the delivery was fast and punctual, arriving even before you anticipated. Providing efficient service is a top priority for us, and your feedback reassures us that we're on the right track. Once again, thank you for recommending our amazing product and acknowledging our efficient service. It means a lot to us. If you ever need anything else in the future, feel free to reach out. We're here to assist you. Thank you The boxfox team 🦊

Posted 1 month ago

“This was my first order with BoxFox, and I will say it was fantastic! The speed of service and delivery was amazing, and products all great quality. I ordered in the afternoon and had it in my hands the next morning in regional Vic. And the small error was fixed immediately and I had that in my hands the day after. Thank you to all the staff involved!”

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Posted 1 month ago

Hi Amy, Thank you so much for your amazing 5-star rating and wonderful review of boxfox! We truly appreciate your support and we're thrilled to hear that your first order with us was fantastic. We're delighted that you found our service and delivery speed to be amazing, and that the products exceeded your expectations in terms of quality. Your satisfaction is our top priority, and we're glad we could provide you with a seamless shopping experience. We're also grateful for your understanding regarding the small error in your order. Our dedicated staff wasted no time in fixing it and ensuring it reached you promptly the very next day. Once again, thank you for your kind words and for choosing boxfox as your gifting destination. We can't wait to serve you again in the future! Warm regards, The boxfox team 🦊

Posted 1 month ago

“Helpful, friendly staff when I rang. Very fast service, excellent quality product.1”

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Posted 1 month ago

Dear Deborah, Thank you so much for your fantastic 5-star rating of boxfox! We truly appreciate your feedback and are thrilled to hear about your positive experience with our helpful and friendly staff. We take pride in delivering fast service and providing excellent quality products. Your satisfaction means the world to us! Thank you once again for your kind words, and we look forward to serving you again in the future. Best regards, The boxfox team 🦊

Posted 1 month ago

“Excellent quality and fast deliovery”

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Posted 1 month ago

Hi Belinda, Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that you are happy with your experience with boxfox. We strive to provide excellent quality and fast delivery to ensure our customers receive the best service possible. Your kind words are truly appreciated and serve as a motivation for our team to continue delivering exceptional products and services. We value your support and look forward to serving you again in the future. Should you have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for choosing BoxFox! Best wishes The boxfox team 🦊

Posted 1 month ago

“Great service, with excellent quality products”

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Posted 1 month ago

Dear Tina, Thank you so much for your amazing 5-star rating of BoxFox! We truly appreciate your support and kind words. Great service, with excellent quality products, is what we strive to deliver to our valued customers like yourself. Your satisfaction means the world to us. Once again, thank you for choosing BoxFox. We look forward to serving you with our top-notch service and high-quality products in the future! Best regards, The boxfox team 🦊

Posted 1 month ago

“Easy to deal with and a very straight forward process. I ordered on line and chose to pick up a couple of hrs later. The person i dealt with on line and the other person i dealt with at the warehouse, were very friendly and had all the time to answer all my questions.”

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Posted 2 months ago

Thank you so much for your glowing 5-star review of boxfox! We greatly appreciate your feedback and are thrilled to hear that you found our process easy to deal with and straightforward. Our team takes pride in providing excellent customer service, and we're delighted that both our online representative and warehouse staff were friendly and helpful in answering all your questions. We're glad we could make your experience with us a positive one. Thank you again for choosing boxfox, and we hope to serve you again in the future! Best wishes, The boxfox team 🦊

Posted 1 month ago

“Fast shipping and great correspondence from customer service”

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Posted 2 months ago

Dear Kawthar, Thank you so much for your amazing 5-star rating of boxfox! We truly appreciate your support and feedback. We're thrilled to hear that you had a great experience shopping with us. Our team works tirelessly to ensure fast shipping and provide excellent customer service, so it's wonderful to know that you appreciated our efforts. Your kind words about our fast shipping and great correspondence from customer service mean a lot to us. Your continued support encourages us to keep delivering the best products and service possible. If you ever need anything, please don't hesitate to reach out to us. We're always here to assist you. Once again, thank you for being such an amazing customer and taking the time to rate our service. We look forward to serving you again soon! Best wishes, The boxfox team 🦊

Posted 1 month ago

boxfox is rated 4.7 based on 485 reviews