boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 536 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Super super quick delivery. Will absolutley use again”

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Posted 8 months ago

Hi Anthea Thank you for your fantastic review! We’re thrilled to hear you loved our website and experienced super quick delivery. We look forward to serving you again in the future and appreciate your support. The boxfox team 🦊

Posted 8 months ago

“Not even worth one star ! I was looking for hamper boxes for my business and ordered samples. The order never arrived. I have sent numerous emails to sales department and for 2 weeks have not received a reply !”

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Posted 1 day ago

“Everything was processed very quickly. Collection was quick and seamless. Everything you need for an online order.”

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Posted 3 days ago

“Ordering was easy and delivery was quick and painless! Website was a little busy but not too bad!”

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Posted 3 weeks ago

“Easy to order online, prompt delivery”

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Posted 2 months ago

“Qualioty excellent, exactly as described.”

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Posted 2 months ago

“Went above and beyond to help me with the perfect size box for me . Thank you”

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Posted 2 months ago

“It arrived so quickly! The boxes are great. Great range.”

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Posted 2 months ago

“Easy to order - the website was very intuitive and had all the dimensions of the box listed. I was even able to purchase a sample before making a bulk order. Good quality and great speedy service! Well done boxfox!”

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Posted 2 months ago

“Janette as always has been very helpful with getting us the quote and ensuring our order leaves on time. Thank you”

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Posted 3 months ago

“GREAT SERVICE”

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Posted 3 months ago

“Website was easy to browse and quick delivery considering the time of the year”

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Posted 3 months ago

“Excellent service!! such a quick turn around and the products are so good!!”

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Posted 4 months ago

“Fantastic quality and great fast service”

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Posted 4 months ago

“Absolutely brilliant customer service. Had issues with delivery courier, BoxFox reached out and rebooked delivery proactively. Was then able to rush an extra order to us later in the week. Spoke to a wonderful customer service person, nothing was too much of an issue.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Always amazing to deal with! Incredible customer service and that's why I am a returning customer.”

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Posted 4 months ago

“Great product and fast delivery service - highly recommend!”

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Posted 4 months ago

“Always amazing! Great customer service.”

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Posted 4 months ago

“Boxfox got me out of a very sticky situation with another box delivery from overseas not arriving. Super fast delivery meant that I could still meet my deadlines. Pricing was super reasonable. The only thing I didn't love about the box I purchased was the lids being a little trickier than I would have liked and not holding together on occasion. Otherwise, fantastic.. and super helpful and accommodating on the phone for support too :) :)”

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Posted 4 months ago

“EXCELLENT Janette was incredibly helpful with my enquiry. Within minutes of the order being placed, consignment details were confirmed and the goods arrived in just two days. Quality of the product is great and assembly was quick and easy.”

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Posted 4 months ago

boxfox is rated 4.7 based on 536 reviews