boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.70

4.7 Rating 536 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality gift boxes at competitive prices - delivery is super fast!”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you so much for your incredible 5-star rating of boxfox! We are thrilled to hear that you enjoyed our quality gift boxes at competitive prices. We take great pride in providing our customers with top-notch products and ensuring super fast delivery. We truly appreciate your loyalty as a customer and we look forward to serving you again in the future. If you have any further feedback or requests, please don't hesitate to reach out. Thank you once again for choosing boxfox! Warm regards, The boxfox team 🦊

Posted 1 year ago

“The product looks great. Unfortunately the box it came in is wet, making some of the boxes wet and unusable, they are also bent. There needs to be better packaging.”

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Posted 1 year ago

Dear Kaz, Thank you so much for taking the time to provide us with your valuable feedback on your recent boxfox experience. We truly appreciate it! Providing excellent customer service is a top priority for us. If you encountered any issues with damaged boxes arriving wet, according to our policy, please know that reaching out to us would have allowed us to promptly assist you. We're here to make things right! Once again, thank you for your kind words and for choosing boxfox. We look forward to serving you again soon! Best regards, The boxfox team 🦊

Posted 1 year ago

“Excellent time frame on delivery. Well done”

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Posted 1 year ago

Dear Sonia, Thank you so much for your 5-star rating of BoxFox! We truly appreciate your kind words and continuous support. We are thrilled to hear that you were satisfied with our excellent time frame on delivery. We pride ourselves on providing prompt and efficient service, and it is great to know that we met your expectations. Thank you once again for being a loyal customer. We truly value your continued trust in our brand and look forward to serving you again in the future. The boxfox team 🦊

Posted 1 year ago

“Premium product arrived promptly, I will definitely use Boxfox again”

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Posted 1 year ago

Thank you Shakeh for your fantastic 5-star rating of boxfox! We really appreciate your kind words and are thrilled that you were satisfied with our service. We take great pride in delivering premium products promptly, and we're delighted to hear that you had a positive experience. We look forward to serving you again in the future. Thank you for choosing Boxfox! The boxfox team 🦊

Posted 1 year ago

“These boxes are very easy to assemble and sturdy.”

Helpful Report

Posted 1 year ago

Hey Sonia, Thank you so much for your fantastic 5-star rating of BoxFox! We truly appreciate your support and loyalty as our customer. We're thrilled to hear that you find our boxes very easy to assemble and sturdy. Thanks for your continuous support. We look forward to serving you in the future! The boxfox team 🦊

Posted 1 year ago

“Great quality products and fast turnaround service”

Helpful Report

Posted 1 year ago

Hi Allistair, Thank you so much for your incredible 5-star rating of BoxFox! We greatly appreciate your kind words and support. We couldn't be happier knowing that you found our products to be of great quality and enjoyed our efficient turnaround service. It means the world to us that you had a positive experience shopping with us. Once again, thank you for choosing BoxFox. We hope to serve you again in the future! The boxfox team 🦊

Posted 1 year ago

“Fast delivery and really great quality boxes!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of boxfox! We greatly appreciate your feedback and are thrilled to hear that you were pleased with our fast delivery and the exceptional quality of our boxes. We pride ourselves on providing top-notch products and services to our valued customers like you. Your loyalty and support mean the world to us. If there's anything else we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. Thank you again for your continued trust in BoxFox. We look forward to serving you again soon! The boxfox team 🦊

Posted 1 year ago

“Really happy with our product. We used to buy them elsewhere and they took them off their list so I had to find an alternative. These are identical and the shipping was very fast and the price was competetive. Thank you”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you so much for your 5-star rating of boxfox! We truly appreciate your kind words and are thrilled to hear that you are really happy with our product. We understand how frustrating it can be when your favourite items are no longer available from your regular supplier, but we're glad we could provide you with a great alternative which you will continue to use. We take pride in offering identical products to what you used to buy, along with fast shipping and competitive pricing. Your satisfaction is very important to us, and we're glad we could meet your expectations. Once again, thank you for choosing boxfox. We look forward to serving you again in the future. The boxfox team 🦊

Posted 1 year ago

“Good quality and customer service”

Helpful Report

Posted 1 year ago

Hi from the team at boxfox 🦊 Thank you so much for taking the time to rate boxfox with a perfect 5 stars! We truly appreciate your feedback and support. We're thrilled to hear that you are satisfied with our products and services. Maintaining good quality and providing exceptional customer service are our utmost priorities, and it's always fulfilling to know that we're meeting your expectations. Your continuous support means the world to us, and we're committed to delivering nothing but the best to you. Once again, thank you for being a valued member of our boxfox community. We can't wait to serve you again soon!

Posted 1 year ago

“Very happy with the product and very quick delivery. Thank-you”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for taking the time to rate boxfox with five stars! We truly appreciate your kind feedback. We are thrilled to hear that you are very happy with the product and the quick delivery. It's always our goal to provide a seamless shopping experience for our valued customers like you! Thank you once again for choosing boxfox. We look forward to serving you again in the future. The boxfox team 🦊

Posted 1 year ago

“It is our second purchase and everything went perfectly, except that for this order instead of 2 white crinkled paper we received 1 white and 1 vanilla.”

Helpful Report

Posted 1 year ago

Hi Christiane, Thank you so much for your fantastic 5-star rating of boxfox! We truly appreciate your support and are thrilled to hear that you had a perfect experience with your second purchase. We want to apologize for the mix-up with the crinkled papers in your recent order. We sincerely apologize for any inconvenience this may have caused. Once again, we are truly grateful for your feedback and for choosing boxfox. We value your loyalty and look forward to serving you in the future. The boxfox team 🦊

Posted 1 year ago

“Speedy delivery and impeccable quality! Honestly exceeded my expectations.”

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Posted 1 year ago

“fast delivery, excellent product!!”

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Posted 1 year ago

“Fantastic for Frist time sample order.. always room to improve ....to get it to the checkout process easier, simpler doing it on the phone”

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Posted 1 year ago

“Great quality - my candles Inserts are perfect”

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Posted 1 year ago

“Great products and very reasonable prices. Orders are packed amazingly quickly and updates are timely. Very helpful and one of the most efficient and friendly companies I’ve dealt with. Highly recommend”

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Posted 1 year ago

“Janette and Chantal did try hard to resolve my issue when a carton went missing from my order. I had to make another purchase of the item, which I understand on one hand, but as an ecommerce retailer myself, I would never ask a customer to do.”

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Posted 1 year ago

“Chantal the best customer service!!! Number one!!!”

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Posted 1 year ago

Thank you so much for the 5-star rating, Tonino! We really appreciate it! Chantal, our best customer service rep, sends her thanks and appreciation, too! "Chantal the best customer service!!! Number one!!!"

Posted 1 year ago

“Fantastic products. Quality was better than expected and pricing was spot on. Service was wonderful and timeframe for delivery was brilliant. Can not fault anything.”

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Posted 1 year ago

Thank you so much, Benjamin, for that glowing 5 star review of boxfox! We are so pleased to hear that our products and services exceeded your expectations. It's always our goal to deliver exceptional products and top-notch customer care and we're thrilled that we did just that for you!

Posted 1 year ago

“Very happy”

Helpful Report

Posted 1 year ago

Thank you so much, Sue, for your 5-star rating of boxfox! We're very happy to hear that you're satisfied with our services.

Posted 1 year ago

boxfox is rated 4.7 based on 536 reviews