Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brakes to go es una excelente opción para los clientes que requieren un servicio rápido, eficaz, con calidad y con excelentes precios, yo personalmente quede muy satisfecho 👍”

Helpful Report

Posted 4 years ago

“Great service, they were easy, early, fast, and honest! I'm grateful and look forward to using them again in a few years!”

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Posted 4 years ago

“High marks in all areas and will use again when needed”

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Posted 4 years ago

“This is a great service! A technician was at my home within 2 hours of my initial call, fixed the problem, explained it to me clearly and gave me an overall assessment of the condition of my brakes.”

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Posted 4 years ago

“Extremely polite staff, quick pad and rotor replacement. Not stressful at all. I would definitely go with Brakes To Go next time I need new brakes.”

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Posted 4 years ago

“Outstanding service and communication and work. and it was about 35%-40% cheaper than the auto center than did the same work last time.”

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Posted 4 years ago

“I had Jaime. He was super nice, efficient, and I didn't feel like he was trying to take advantage or patronize me. It was a great experience for me and I have already begun recommending it to my friends, and now some of y'all strangers out there. ;) Thanks for offering good service and Jaime for being awesome at what he does.”

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Posted 4 years ago

“These guys are fantastic !!! Courteous, quick, convenient, professional, great service & great communication every step of the way. Couldn’t be happier! Thanks!”

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Posted 4 years ago

“Great experience! Gabe, my tech, was awesome. He was very professional and explained in detail what he was going to do and gave me a time frame in which he was going to do it. I will definitely use Brakes to Go again and will refer them to others.”

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Posted 4 years ago

“Could not have had a better experience. And, did not have to do rotors, which kept the cost down compared to other shops. The tech was friendly, on time and great.”

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Posted 4 years ago

“Communication was really good before my appointment - I was contacted within an hour of my request for a quote. I was given an accurate estimate of how long repairs would take and the cost. I was texted before the technician Gabe's arrival, who arrived on time. After inspecting the car, he told us about his recommended course of action. With our approval, he made quick work of the actual repair. Would recommend Brakes To Go to anyone.”

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Posted 4 years ago

“These guys are awesome, was having some huge squealing issues with my real brakes, super professional, done quick and with a great warranty! These guys try to make sure their customers are taken care of. Thank you!”

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Posted 4 years ago

“Michael was on time, safe, and informative. He fixed our brakes and rotors with in an hour. Thank you!!!”

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Posted 4 years ago

“Excellent service ! Great price”

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Posted 4 years ago

“Really, really, happy to find them. Rare instance where the other glowing reviews exactly mirrored my own experience. Service guy was on time (love the app that shows you where they are en route), friendly, and smart. Even carefully respected my notes about not knocking on door to avoid disturbing crazy dog inside. Fast but very thorough. Showed me the brakes in good shape that did not need any work, and the pads and rotors that did need replacement. The price was the cheapest price I was quoted anywhere, and the quality was exceptional.”

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Posted 4 years ago

“Great business model. Servicing my brakes at my house saved me at least a half day. Technician arrived on schedule, explained what he would do to inspect the wheels then advise me of the needed work and cost. He told me one axle needed no service and charged me less than $150 to service the other axle. The technician was knowledgeable, professional and expeditious.Brakes to Go is the way to go!”

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Posted 4 years ago

“Great service - have used them twice, and they are always fast, fair, priced less than the brick-and-mortar guys, and able to answer all my about my vehicle. I will use them every time I need brake work on my car.”

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Posted 4 years ago

“Tim was fast and efficient, while also dealing with our curious outside cat. I have used brakes to go before and will continue using them and recommending. Thank you!”

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Posted 4 years ago

“We had a great experience with BTG. They were quick, clean, and honest. The technician Michael, could not have been nicer. He came out in the blazing heat and fixed my back breaks, then came back in the rain to fix my front breaks! He practiced social distancing. The cost was several hundred dollars less than the dealership quoted. Very happy!”

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Posted 4 years ago

“I was extremely happy from the beginning to end. Sorry, I can’t recall the name of the tech. But I can say he was informative of the process and explained everything to a T! Great concept, I’m glad I found you.”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews