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Brakes To Go Reviews

5.0 Rating 1,688 Reviews
99 %
of reviewers recommend Brakes To Go
5.0
Based on 1,688 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Brakes To Go Reviews
Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025
Sodre, Fernando
Brakes To Go 5 star review on 25th January 2025
Sodre, Fernando
Brakes To Go 5 star review on 28th July 2022
Scott Gray
Brakes To Go 5 star review on 22nd June 2022
Susan
Brakes To Go 5 star review on 22nd June 2022
Susan
Brakes To Go 5 star review on 22nd April 2022
Brett B.
Brakes To Go 5 star review on 4th March 2022
Marco Rubio
12
Anonymous
Anonymous  // 01/01/2019
A great experience. I highly recommend Brakes To Go. I am rarely impressed with automative service companies, but Brakes To Go was great. My technician, Jamie, showed up on time and even texted me a link so I could view his progress on a map. I ended up needing new rotors in addition to pads, but I thought that I might need those so I wasn’t surprised. I’m pretty sure I’ve been told I needed rotors in the past when I didn’t. Jamie showed me the poor condition so I knew he was right. He finished the job quickly. He also did a test drive before and after. Mobil brake service is the way to go and I will definitely use Brakes To Go again. Thanks!
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Posted 4 years ago
Caegan was very prompt with his arrival, and very professional. He diagnosed the problem, and had it fixed in about 30 minutes. Fast service, awesome price. I'll probably never go to a shop again. Dan C.
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Posted 4 years ago
My new go to for brake work. Prompt, courteous scheduling and the same from the the tech who came to my house to do the work. Very good experience. I would suggest that when customers are given an estimate, do let them know that there's a price for standard pads (the quote that I was given) and a higher price for premium pads. With that said though, I highly recommend BTG!!
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Posted 4 years ago
Had never heard of this company until I googled Brakes in Bastrop. Reviews were great and they come to you, what a cool concept. We live out on a ranch, gravel road and they still came right to my front door. Gabe texted me when he was 30 minutes out and showed up a few minutes early. He evaluated my brakes made suggestions and even showed me exactly what he was looking at, nice piece of mind. He said he would be done in 30 minutes or so and he sure did. He explained the two year 24K mile warranty, another piece of mind. Swiped my card and I was back to work. I will definitely call them for my other vehicles in the future. Thank you!
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Posted 4 years ago
They were on time, explained everything well and it was done very quickly! Good experience overall
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Posted 4 years ago
Very easy to set up an appointment for the next day. But more impressed with the highly skilled technician that completed the work in less than an hour.
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Posted 4 years ago
Excellent fast professional service. David is a wonderful technician and a great asset to your company
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Posted 4 years ago
They were great. On time, efficient and explained everything. Not sure if price was high or low but since they were here and had what was needed I guessed they were in the ball park and the job would be finished. I needed the breaks. Great way to do business and be at you home so you can be productive doing other things instead of sitting in a waiting room. Would highly recommend them.
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Posted 4 years ago
These guys are amazing! Our technician was top notch, friendly and honest! The bonus? I got to stay in my pajamas. Not leaving the house is a big deal now, and it was so nice to have this done at my home. Thank you guys!
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Posted 4 years ago
Jamie was fantastic! Super quick, friendly, and I feel I got a great value and what I needed, nothing more or unnecessary. Loved they came to me!
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Posted 4 years ago
They contacted me quickly with a quote and an appointment within 24 hours. The tech showed up right on time, even sent a gps option to check his location while driving to my home. The service was quick. It didn't feel like they were trying to sell the me the world. The tech offered me a few options in dept and with pricing. Would absolutely use them again.
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Posted 4 years ago
My family have used BTG three times now, which is helpful when you live in an apartment. I appreciate the choice of payment plans, especially during this time of year. They do great work and I trust them with my family’s vehicles 🖤
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Posted 4 years ago
Brakes to go responded quickly and gave a competitive prince on my Audio S6. This is a luxury car with specific performance parts and BTG did a great job! They were prompt, communicated, and didn't try to upsell me. I'm very happy and will use them again.
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Posted 4 years ago
Tech was super friendly, honest, and helpful! Thank you
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Posted 4 years ago
Had them do two cars, and they were great. Honest and pricing was very competitive. From my first phone call to completion of both brake jobs- Top notch. All their people who perform service are ASE certified.
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Posted 4 years ago
This Chloe's father, Max. I don't do reviews, so this is an exception. I live 2500 miles from my daughter and its difficult to find repair companies that make me feel trustworthy when needing repair work done for her. I researched your company online when it came time for brake repair for her car. The reviews were very positive so I made the call. I spoke with Trey at the Austin location and he explained in comforting detail how they would do an assessment of what her car needed, and would work with me directly on the decision and payment processes. I felt good enough on what I heard to move forward with the appointment. When the technician (Michael) was on the way to her place for the appointment he texted and let her know when he would arrive. Once he got there he called me and we discussed what his recommendation was and gave me a quote. I approved the work. He was done in about an hour and called then to get payment. My daughter says there is no more vibrating and the car stops as it should again. This is exactly the type of service I was hoping for when I made the initial call. I wish there were more services available like yours. Thank you for a job well done.
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Posted 4 years ago
I appreciated that they come right to my house which is great because I can continue what I need to do.
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Posted 4 years ago
On time, great service. I highly recommend.
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Posted 4 years ago
It was easy and quick! I had to go out of town that morning and they were here on time and I was in the road 20 min later.
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Posted 4 years ago
Would recommend this service highly.
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Posted 4 years ago
Brakes To Go is rated 5.0 based on 1,688 reviews