Bramble Berry Reviews

2.3 Rating 27 Reviews
26 %
of reviewers recommend Bramble Berry
2.3
Based on 27 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
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I am a new Bramble Berry customer. I just want to say that I am totally impressed with the customer service. I purchased several orders of fragrance oils and have been totally satisfied. I recently purchased several different oils for soap making. When I received my shipment 2 of the oils had leaked which caused the items in the box to be a mess. I reached out to customer service and explained what had happened during shipment. They immediately sent replacement bottles of the oils that leaked. I am totally pleased with this company. I have already made several recommendations for Bramble Berry products to my fellow soapers. Keep up the good work and I will continue purchasing my supplies from your company. Blessings Katrina
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Posted 2 months ago
I placed my very first order and it wasn't delivered properly, but bramble berry customer service was first class and replaced my order quickly! Thank you from this new soaper that was so incredibly excited to try these fantastic products. LOVE the variety of scents and the information about their tendencies in soap making. I've already placed a second order!
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Posted 2 months ago
Anytime I order from brambleberry I'm delighted!! I think they have wonderful customer service, decent prices and reasonable shipping since it's going from Washington State to Illinois. I'm not sure why they have bad reviews I've had much more trouble with other suppliers.
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Posted 7 months ago
The only person who I can turn to in a crisis or need for any information!! They are always there and responds fairly quick!!! The customer service is what makes there company the best!!
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Posted 2 years ago
I love their products, I love the scents. Beautiful website! Customer service has always been great and they always include a "freebie" or two in your order. I love that. The only thing is no free shipping, it's hard to compete with that/amazon. But i love the company, love the products too!
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Posted 3 years ago
Good service and products. It is my third time purchased. All feeling good.
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Posted 5 years ago
Brambleberry always makes my day by having exactly what I need when I need it, and their customer service people are rock stars! The quality of the products is outstanding and consistent, which is huge for me. Keep up the good work!
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Posted 6 years ago
Bramble Berry is rated 2.3 based on 27 reviews