Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,411 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“But not what I expected. No support for an older lady.”

Helpful Report

Posted 4 years ago

Hi Patricia, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Bra didn't support my breast it was to light,need a bra for heavy chest.”

Helpful Report

Posted 4 years ago

Hi Patty, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“I bought this bra for myself, unfortunately it was not true to size. It is much larger in both band size and cup size. I wear a 42D and it was too large. Fortunately it fits my daughter perfectly. She wears a 44DD.”

Helpful Report

Posted 4 years ago

Hi Sybil, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you should have any questions or concerns you can email us at support@brayola.com. Thank you, Brayola Support

Posted 4 years ago

“Still wish it came in front closure”

Helpful Report

Posted 4 years ago

“Not enough support”

Helpful Report

Posted 4 years ago

“My breasts do not stay in”

Helpful Report

Posted 4 years ago

Hi Mary, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Nice bra but the material is very scratchy feeling and there is absolutely no stretch in the back for easier fastening. I was also very disappointed that it is assembled in China but the material is USA product. Unlikely to buy again.”

Helpful Report

Posted 4 years ago

Hi Jamie, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“My breasts are a bit too large for the cups. It doesn’t give me much support. I do love the design and color.”

Helpful Report

Posted 4 years ago

Hi Stephanie, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“The bra I purchased creaked when I moved . It was nothing I’ve had in a bra before. The fit was ok just noisy”

Helpful Report

Posted 4 years ago

Hi Erin, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ We apologize for the inconvenience. Regards, Brayola Support

Posted 4 years ago

“Bras were way too small. Didn't need to try them on.”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“It's a little tight not really comfortable I have hard time finding the right bra”

Helpful Report

Posted 4 years ago

Hi Shayla, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. You can help with trying to find the perfect bra! Otherwise, the return can be initiated on our portal at : https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“The shape of the bra did not fit my shape. The bra is beautiful. I am trying to return it but the return site is down. I have asked for them to send a return label to me by email instead of waiting for the website to be fixed to so I could obtain a label. I don’t know why you don’t include a return label in the original packing. Not everyone is built the way things are made.”

Helpful Report

Posted 4 years ago

Thank you for reaching out; We are sorry to hear the item is not to your liking. We have resolved the returns portal issue. please reach out to support@Brayola.com and we will be happy to assist with the return. Regards, Brayola Support

Posted 4 years ago

“I received by 2 bras the 4 days,ago and they are too big. I wanred to return them snd get a refund so I can buy 2 in a smaller size. I emailed costomer service and the responded that that I can not get a return ship lable right now due to the changing of hands (owners) with the company. Kind of disappointed. Lisa Keglovits”

Helpful Report

Posted 4 years ago

Hi Lisa, Thank you for reaching out and for your patience. We have resolved our returns portal issue. The return can be initiated on our portal at : https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Needs up lift padding!!!”

Helpful Report

Posted 4 years ago

“my issues weren’t dealt with, the material is very thin and I had to buy a bra extender. For the price I paid, I am sticking with my review.”

Helpful Report

Posted 4 years ago

Hi Frances, Thank you for reaching out; We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at : https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Issue was dealt with.”

Helpful Report

Posted 4 years ago

Thank you for reaching out and for your patience. We have resolved our returns portal issue. Return can be initiated on our portal at : https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“The bra is difficult to get hooked due to the number of hooks (5) in the back, and holding it up in the front and then twisting it around is stupid hard. Then pulling it up is very hard again. I have problems with my hands/arms. This was not a good choice for me”

Helpful Report

Posted 4 years ago

Hi Patricia, Thank you for reaching out; We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at : https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“I couldn’t get a return label so I wrote return to sender”

Helpful Report

Posted 4 years ago

“I ordered again without receiving my last order hoping to have a better response. Until I receive my order I not have an opinion. I did get three emails to trash my email just to confirm one order.”

Helpful Report

Posted 4 years ago

“Just received mine today, shows nipples, absolutely no padding. Returning it. Very disappointed.”

Helpful Report

Posted 4 years ago

Brayola is rated 4.2 based on 5,411 reviews