Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,411 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like it but don't love it. Still trying the find the perfect wireless bra.”

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Posted 3 years ago

“I have been pleased with past transactions. Most recently my packages came with no return labels. I never needed to return before, but I do now.”

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Posted 3 years ago

“Went 1 size up from usual size. Band and cups too small.”

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Posted 3 years ago

“Not the best”

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Posted 3 years ago

“I love the bras I got but with no adjusting on bra straps is not good fits great everywhere except the straps. Unfortunately I bought 4 and washed them in hopes they would shrink. But not enough.”

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Posted 3 years ago

“like the bra however the underwire is uncomfortable in the under arm area and top of the breast "cuts" "sticks" can't explain but painful.”

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Posted 3 years ago

“In a world of Amazon and Zappos, I’m usually reluctant to pay shipping for online orders. This order confirmed that ruluctance for me. While $6 is not overly crazy, I had to return the product and pay return shipping as well. So, I’m out $12 for a bra that didn’t fit. I am continually on the hunt for a good bra that is both pretty and fits well. This wasn’t the magic bullet by any means and I paid to learn that lesson.”

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Posted 3 years ago

Hi Tiffany, We apologize for the inconvenience this has caused. Please email us at support@brayola.com so that we can further review and assist. Thank you, Brayola Support

Posted 3 years ago

“The first bra I ordered didn't fit. I returned it, only to be charged a return fee. I contacted you, and was promised waiver, since I reordered the same item, but didn't receive it. I won't be ordering from you again.”

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Posted 3 years ago

Hi Gail, After further review our records show that the $6.00 return fee was issued yesterday. Please allow 3-7 business days for this to reflect on your financial statement. Thank you, Brayola Support

Posted 3 years ago

“It did not fit as well as I had hoped”

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Posted 3 years ago

“All 5 bras that I ordered didn't even remotely fit. Now I need to return them but will be charged to return them which isn't fair.”

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Posted 3 years ago

“The sizes are small.”

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Posted 3 years ago

“I wanted to exchange the bra I orderedbecause of incorrect size. But your system does not allow for exc. Disappointed.anges so I just had to return it”

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Posted 3 years ago

Hi Carmela, We apologize for the inconvenience this has caused. Unfortunately we do not accept exchanges. Once your return has been received into our distribution center and processed, you will be notified via email of the refund. Thank you, Brayola Support

Posted 3 years ago

“I love the bra, however the delivery time is unacceptable.”

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Posted 3 years ago

“I saw how it fastened in the front, but didn’t think much about it. I really don’t like that part so much. Other than that it’s good. I do like the other bras I have bought from this site.”

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Posted 3 years ago

“The bras cup size were too small the sizing is wrong my wife wears 36D put the Parfait Bras cup size too small”

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Posted 3 years ago

Hello, The Parfait brand uses UK sizing, a size converter is under the product on Brayola.com to convert the US size to UK size, the UK size is 36DD to equal the US 36D. If you need further assistance, please email support@brayola.com. Thank you

Posted 3 years ago

“Before I ordered from you, I got measured at Victoria Secrets. I ordered 3 different bras, all the same size. All 3 fit different. Only happy with 1 of the fits.”

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Posted 3 years ago

Hi Nadine, We apologize for the inconvenience this has caused. Each bra fits differently, please email us at support@brayola.com so that we can further review and assist. Thank you, Brayola Support

Posted 3 years ago

“Cups were too big but the quality is nice.”

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Posted 3 years ago

Hi Kimberly, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 3 years ago

“I don't care for the prices. A bit high”

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Posted 3 years ago

“Returning was super easy and credit quick. But needed to chat with someone about reorder...not so easy.”

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Posted 3 years ago

Hi Pamela, We apologize for the inconvenience this has caused. If you should need assistance, please email us at support@brayola.com. Thank you, Brayola Support

Posted 3 years ago

“Very slow delivery but 24 hour response time to my email, which was good, in my opinion.”

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Posted 3 years ago

Brayola is rated 4.2 based on 5,411 reviews