Breazy Inc. Reviews

Name: Breazy Inc.
Rating: 3.61

3.6 Rating 250 Reviews

66 %

of reviewers recommend Breazy Inc.

Company Reviews

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Metrics

3.6

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Phone:

2122032494

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Breazy Inc. 1 star review on 30th November 2023

Spam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful stock and great prices! Was really happy to find everything I was looking for in one place, and much cheaper than I expected versus ordering hardware from the original equipment manufacturer. Great selection of high MG nicotine salts as well. Prompt shipping, however, seems to be a problem. Placed a order on Thursday - shipping label was not created until Saturday, and USPS did not actually even get the item in their hands until Tuesday night the following week, which means USPS 'Priority Mail' will not arrive until at least 10 days after placing a order. For a company that claims 'Most orders are filled in 24 hours' I was rather let down by this. Breazy's website is also a hot mess. Made the mistake of subscribing to notifications via Google Chrome; was treated to a endless stream of spam, around a half a dozen messages a day. Clicking 'Live Chat' to try to connect to a customer service rep to address the slow shipping resulted in a 'someone will e-mail you soon!' message that was never responded to. Also, amazing obnoxious scripting that causes the active tab to cycle between the title and a silly SMILE FACE thing - which seems to consume a ton of CPU while waiting for someone to answer customer service concerns. In conclusion - a great selection and great prices earned my business, but my experience was ruined by slow order filling and large amounts of spam combined with lack of proper customer service via the 'live chat'. I would recommend this vendor to others; but I would advise them to expect at least two weeks before product actually shows up at their front door and to plan ahead for slow filling of orders.”

Helpful Report

Posted 5 years ago

HI Amanda! Thank you for your feedback on your order experience. We have never been alerted to the bothersome scripting situation before and will be bringing this to the attention of our site developers. Also, in regards to the delay in shipping, please accept our apologies. Our warehouse team in Las Vegas is working quickly to get back to full capacity after moving to the new warehouse location last month. Our ship times should be back to normal soon! Our Customer Service team in Brooklyn is also caught up to current emails and responding to all queries in 12 hours or less. I apologize if that was not your experience as that is our standard! Please let us know if there is anything else that we can do for you or if you have any further concerns. We are happy to help!

Posted 5 years ago

“I like there prices and i almost always can find some coupons on the internet for them.. They have a great selection too and offer free shipping if you spend enough.. My only complaint is the review system. I've left about 6-8 reviews, all of the good reviews showed up, but only one of my bad reviews showed up (a 2 star star review where i say it's better when mixed with another juice). There was a few other 1 star reviews i left that never showed up (been a few months since i left them so i know its not a time thing). The reviews weren't rude or vulgar either. Seems to me the review system is rigged, so i don't really trust there reviews anymore. I also talked to there chat support twice regarding this with no resolution. They pretty much just said that the review system is 3rd party and shouldn't be rigged..”

Helpful Report

Posted 5 years ago

Hey Nathan! Thank you for your feedback here. Our reviews are hosted by a third party site to avoid any filtering of unflattering commentary. We will investigate this thoroughly on our end and if you would like to reach out to us at hello@breazy.com, we can find out what happened to your unseen reviews. Thank you!

Posted 5 years ago

“Great prices but what’s taking the shipping out part taking so long? I’ve never waited this long with breazy it’s been almost 5 days, during Christmas time it wasn’t this long maybe 2 days max”

Helpful Report

Posted 5 years ago

Hey Brandon! I am so sorry that you are experiencing a delay. We are currently making improvements warehouses and working diligently on resolving this issue for our valued customers. Please email us at hello@breazy and one of our agents will gladly help you with any further needs! Thanks for being a great customer! :-)

Posted 5 years ago

“Breazy could work on turn around time for shipping and carefully checking orders esp for mg other than that I'd say it's definitely a place to buy from”

Helpful Report

Posted 6 years ago

We are hard at work addressing our warehouse and shipping issues! Thank you so much for hanging in there with us!

Posted 6 years ago

“Breazy has great prices and a decent juice selection.”

Helpful Report

Posted 6 years ago

Breazy Inc. is rated 3.6 based on 250 reviews