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Briarwood Lane Reviews

4.9 Rating 6,071 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 6,071 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
I absolutely love my outdoor mat and tray! It looks beautiful.
Helpful Report
Posted 1 year ago
Have been a customer of DDF for several years now and purchased many items. Until recently I have had no problems at all, quick delivery, beautiful colors, nicely made. However, the lanterns that you recently started selling are terrible. First I ordered two Fall lanterns. The battery department was broken on one, the timer function on the other one is not functioning properly. I was sent a replacement lantern for the broken battery compartment, now the new one went dim in only two days. The batteries are from a brand new package I just bought for the lanterns. The same thing happened with two different sets of new batteries. They are dated 2034. The one with the defective timer will come on one day at 6:00, the next at 4:00 and so on, not even close to the same time every day. Before I was aware of all the lantern problems, I ordered two Christmas lanterns. The ring was broken on one, the timer function is not working properly like the Fall lantern. So, since they are "defective", you won't refund money, only exchange and the last thing I want is 4 more of these lanterns. The only other option for a refund is for ME to pay the return shipping, which is ridiculous! UPDATE!! Spoke with a Customer Service rep who was very concerned and understanding about my lanterns. She immediately offered to refund my credit card. As an added plus, I didn’t have to go to the post office to return the packages. EXCELLENT SERVICE!! Thank you Discount Decorative Flags for putting your customer first!
Helpful Report
Posted 1 year ago
Very nicely done. The stitching was done beautifully.
Helpful Report
Posted 1 year ago
All of my flags that I have purchased have been very good quality and fibrant colors.
Helpful Report
Posted 1 year ago
Very easy to navigate your website for ordering, much appreciated. quick delivery bright beautiful flag Good online follow up inquiring about the product. Thank you!
Helpful Report
Posted 1 year ago
I love these flags good quality will last a long time and they have a large selection to choose from. They give you discounts too. I will be a lifelong customer. They are the best..
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Posted 1 year ago
Love, love, love! Speedy delivery as well.
Helpful Report
Posted 1 year ago
I have been shopping and buying my flags, mailbox covers and hardware from Discount Decorative Flags for many, many years. I have searched out and compared other vendors and nobody compares to the value, service, shipping, quality and selection I find on this site! I enjoy decorating for the different seasons and holidays and get lots of positive compliments from my neighbors. And seriously, NOT ONCE have I ever had an issue with this company or its products. Carry on DDF - and keep bringing - and making - these wonderful items available! (I do also appreciate the email heads up when special sales or offerings come about - I even get greater value!) Oh, and the loyalty/reward program is just the icing on the cake! Best to you from Southern California!
Helpful Report
Posted 1 year ago
Fast shipping! Exactly what I wanted for the space I had. Material is soft and silky flies great. Will definitely purchase more items!!!
Helpful Report
Posted 1 year ago
Great products!! Variety of flags is the best I’ve seen!! Thank you!
Helpful Report
Posted 1 year ago
Ordering was great and the flags arrived quickly and are beautiful!!
Helpful Report
Posted 1 year ago
I had no trouble finding just the home flags that would be perfect for people on my Christmas list. The flags are coloring, well made, and come covering a huge variety of seasons and holidays. Love them! Highly recommend!
Helpful Report
Posted 1 year ago
Discount Decorative Flags has a great selection of quality flags along with great prices and quick shipping.
Helpful Report
Posted 1 year ago
Great selection of items to choose from; rewards program; prompt delivery; excellent customer service.
Helpful Report
Posted 1 year ago
I purchased the lighthouse tote bag and am very pleased with the quality.
Helpful Report
Posted 1 year ago
Great quality
Helpful Report
Posted 1 year ago
Love the quality. I just wish you had free shipping all the time. I would buy more
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Posted 1 year ago
I have been buying from this company for several years. I have never been disappointed with my items . Great selection & quality .
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Posted 1 year ago
Love my new doormat and received it super quick! Also live that they support Wounded Warriors!
Helpful Report
Posted 1 year ago
I have purchased a variety of items from this company. My favorites are their garden flags & doormats. They are made well. The colors are vibrant & gorgeous. I would reccomend this company. Shipping is super fast also.
Helpful Report
Posted 1 year ago
Briarwood Lane is rated 4.9 based on 6,071 reviews