Briarwood Lane Reviews

Name: Briarwood Lane
Address: 18, West Collings Avenue, 18, West Collings Avenue, Berlin Township
Rating: 4.89

4.9 Rating 4,565 Reviews

98 %

of reviewers recommend Briarwood Lane

4.9

Based on 4,565 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Briarwood Lane 5 star review on 23rd April 2024

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The holes in garden flag stoppers are too small to fit over flag holder !!!”

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Posted 4 days ago

“I ordered 3 flags. They say it was delivered but I never received. It has been 1 1/2 weeks and they have been no help. Have not offered a solution.”

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Posted 1 week ago

“have not received the order yet”

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Posted 1 month ago

“Have not received them yet. They are out there somewhere!”

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Posted 1 month ago

“I ordered a mini mat tray then accidently ordered a very large mat that so i tried to return itonlyvto findci could not get a return label, and I could only get a gift card or credit. I had bought through Amazon pay, as I thoght i would be able to return to my original credit card thru Amazon. I could not do any of those things and was told I had to pay to send the mat back at my own expense. This I did finally at a higher price than the original mat cost me. It was a frustrating experience, made more so by the fact that I never had a bad experience with customer service @ discount decorative flags They were always very accommodating over the past many years before being acquired. Also I kept trying to send emails, and it appeared the S did never show up on the email address and I was sending to "upport" not "support@" I assume none of those went through”

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Posted 1 month ago

“I ordered a mailbox cover that I have yet to receive. It’s been in transit since December 18”

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Posted 4 months ago

“Love your flags. They are beautifully made and exactly as expected.”

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Posted 5 months ago

“These towels were advertised to be used in the bathroom or kitchen. They are KITCHEN TOWELS, made to dry a dish not your face or hands. Please change the advertising to let people know.”

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Posted 9 months ago

“I never received my flags. I would like them resent. I paid for them”

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Posted 1 year ago

“Bad mailbox cover has a bad crease and it's made of plastic.”

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Posted 1 year ago

“We flew the house flag for 2 days and the bottom seam came apart and unraveled. Have tried to contact you to no avail ! Your product and your company are well below the lowest of any standards !!!”

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Posted 1 year ago

“It’s really hard for me to give you any such thing as Stars I didn’t like the way I was treated the last time I talk to Sue I order a lot of your stuff I always was ordering when I realized I ordered a double and too many I said, I had to return it. I sent it back along with a flag, and then Se sent me a message telling me that they could not find the order and they said that I didn’t order it through them. That is not true. I told him when I find the order. I will get right back to you, so I found the order at five minutes later and called her back. No apology no nothing. Oh yeah I see it now Fine I told her what I wanted. Yes I got what I wanted but I realized after all of that, why do I have to kiss butt or show you anything if I am a loyal customer? I’m there all the time buying I decided that isn’t worth it anymore so you lost me for a customer and that’s really sad because I buy all the time that’s OK. Have a happy Easter and I’m sorry that you don’t understand how I feel but that’s OK bye”

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Posted 1 year ago

“Still waiting for the delivery. It’s been almost a month since I orders the flag. It’s coming by Stagecoach from the USA I live in Canada. We live in 2023 and the delivery is terrible. When and if I get this flag it will be my last!!!!”

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Posted 1 year ago

“I am still waiting to receive my order, which was delivered to the wrong address. It has been nearly two weeks and I should have had it in 3 days.”

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Posted 1 year ago

“Very disappointed given my long term business relationship with your company. Pillows offered for 2/$35. I thought by clicking the offer I would receive the 2 pillows. Instead I had to order each pillow separately. The wording of the special offer was veryconfusing. Customer service refused to give me a break and honor the sales price. I am still very upset and question your company’s compassion for their loyal customers Elizabeth Small”

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Posted 1 year ago

“My Valentine Hot Air Baloon was broken”

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Posted 1 year ago

“They say you can return for any reason but what they don't say is that along with the customer being responsible for the return shipping charge, Discount Flag will also deduct $5.00 I guess for a restocking fee. They claim to charge a 25% fee if not in the original packaging. My wife did carefully open the package to take the flag out. How else would you be able to decide if you like the flag or not. The flag we ordered had a large faded streak which she did not like. First thought this was a flaw only later to learn it was part of the design. By her opening the package we were charged. Between return shipping fee of $6.00 and the $5.00 they charged for whatever reason, we were out $11.00 on a $14.00 flag. This place is a ripoff should you have to make a return”

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Posted 1 year ago

“Not here yet”

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Posted 1 year ago

“They stitch them closed on top and I cannot get it opened!”

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Posted 1 year ago

“Can't review as I have not received it yet.”

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Posted 1 year ago

Briarwood Lane is rated 4.9 based on 4,565 reviews