Briarwood Lane Reviews

Name: Briarwood Lane
Address: 18, West Collings Avenue, 18, West Collings Avenue, Berlin Township
Rating: 4.87

4.9 Rating 6,214 Reviews

97 %

of reviewers recommend Briarwood Lane

4.9

Based on 6,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Briarwood Lane 5 star review on 2nd October 2025

Theresa L

Briarwood Lane 5 star review on 25th September 2025

Janice H

Briarwood Lane 5 star review on 16th September 2025

Tammy P

Briarwood Lane 5 star review on 11th September 2025

ESTER C

1386

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent the wrong size item and you still have not made a correction. What's the problem?”

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Posted 3 weeks ago

“I am still waiting for the delivery of large house flag!!! What is the status? I received the hummingbird n magnet weight but not the flag? If I don’t receive within 7 days, can going to contact my credit card company.”

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Posted 3 weeks ago

“Did not receive item.”

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Posted 1 month ago

“We’ve ordered for ourselves and sent as gifts for years. This time our order didn’t make it to the intended receiver. I’ve reached out to Briarwood Lane to see if they might offer any assistance? Instead I received an automated email explaining they’ve been overwhelmed with orders & it may take days to hear back from someone. It’s Interesting there’s time for an email to be sent for a review?. A dear friend sells for the competition, time to try them out. Loyalty isn’t rewarded so no need to be so.”

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Posted 1 month ago

“Until now I was really impressed with your company and have purchase a lot! I reached out about a defective porch leaner and never received a response and I don’t feel that I should pay for shipping to return it so I threw it away and I am not sure I will be ordering from your company again.”

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Posted 3 months ago

“I ordered four mailbox covers and one flag. I only received one mailbox cover. Supposedly after two emails and one return phone call, I’m to receive the remainder of my order. This still has not happened.”

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Posted 4 months ago

“Did not appreciate being ignored when I received a shipment that was reordered because Walmart screwed up. I expected better from you”

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Posted 6 months ago

“I have not received it after ordering on February 16. Told it was lost in transit so one was reordered on February 28. Still haven't seen it either as it appears to be sitting in a facility and not moving on to me. So at this point, I can't tell you one way or the other if it is worth the wait, but tend to lean towards it not being worth the wait. I can tell you for sure that your choice of shipper used absolutely is unreliable thus causing me not to want to purchase from you ever again.”

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Posted 6 months ago

“I ordered a mailbox cover feb. 25 & still have not received it.”

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Posted 6 months ago

“Item was never received and requested a refund.”

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Posted 6 months ago

“I have not received my order !!!!!!!!!!!”

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Posted 6 months ago

“I ordered an Easter flag and balloon spinner the first of February and haven’t received them yet. I’ve always gotten the items I’ve ordered in the past but not those yet.”

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Posted 7 months ago

“Delivery took too long. Also all the flags are only readable on one side. Just dissappointed. Ugh So I will place another order that is duplicate so I can tear them apart and sew two together so they are readable on both sides. The way that I display them it is a must. I didnt read the whole description....”

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Posted 7 months ago

“I never received my order, am very disappointed”

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Posted 8 months ago

“When my Snowman door hangar arrived, it had a big chip,out of the bottom. I was asked to take a picture and it would be taken care of. Sent the picture ages ago and haven't heard a word. They have great stuff, but won't shop there again and would not recommend to anyone because of the service.”

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Posted 9 months ago

“Ordered items Sept 23 did not receive them til Oct 10 usually ships faster”

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Posted 11 months ago

“I was very disappointed with my order it took very long and they kept giving me excuses, so I wasn't happy at all”

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Posted 11 months ago

“I have not received my order. I beleive USPS lost it. Please check tracking.”

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Posted 1 year ago

“I have not received my items.”

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Posted 1 year ago

“Very very disappointed with shipping. Last 3 orders have been a mess. Orders had flags and mailbox covers missing. Orders have been delayed in shipping. Time for me to move on.”

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Posted 1 year ago

Briarwood Lane is rated 4.9 based on 6,214 reviews