Briarwood Lane Reviews

Name: Briarwood Lane
Address: 18, West Collings Avenue, 18, West Collings Avenue, Berlin Township
Rating: 4.86

4.9 Rating 7,522 Reviews

97 %

of reviewers recommend Briarwood Lane

4.9

Based on 7,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Briarwood Lane 5 star review on 12th October 2026

1457

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very disappointed it was very thin, and most of all NOT your best work on the beautiful bright colors that Briarwood is famous for.”

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Posted 2 days ago

“Still have not gotten item!”

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Posted 2 weeks ago

“Never got my package. Customer service wanted me to wait for the lost package to be returned to them before they sent me another or refunded me. No thank you.”

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Posted 4 weeks ago

“I haven’t received my order yet so have nothing to review.”

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Posted 2 months ago

“When it came in it was shattered. I didn't think it was packed very well for an item that is fragile. The box wasn't marked as fragile either.”

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Posted 2 months ago

“Have not received my tree porch leaning .Other wise every thing I have order I have enjoy.”

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Posted 2 months ago

“It happy with the constant bait and switch on promo codes, shipping etc etc… shipping should be free! Cost nothing to Put a house flag in the mail that shows up in my mailbox!! Also if you want loyal customers stop this agressive promo strategy… Would like to buy more house flags but not when there is so much nonsense around pricing Just set the damn price for a house flag..”

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Posted 2 months ago

“I recieved damaged goods 1. contaced company: they do not want me to return items. They just send new items 2. They wanted pictures; I sent pictures 3. They sent one item to me of several items 4. They have not sent me all the items in the pictures for undamaged items. I guess they expect me to hound then to honor their own "return" directions, I am to busy to do this. But be assured I will NEVER buy from this company again, not only due to this but also because the items are not quality AT all.”

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Posted 3 months ago

“I ordered a flag May 24 and have NOT received. I have not heard one word from this company. 6/12 I have ordered another from another more reliable source. You can reimburse me as I never received.”

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Posted 4 months ago

“It’s been 3 weeks and I have not received my order. The ETA changes multiple times a day with the latest stating that I would get my delivery on June 6th which was 3 days ago. I emailed customer service and was told to wait another 3-5 days and if I have not received it to contact them again. Will be disputing the credit card charge in 3-5 days!”

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Posted 4 months ago

“Ordered the wrap around flag stand because it said unique design and no stopper needed. My flags blow off all the time and twist up. Contacted company and they said it was defective and sent me another one EXACTLY like it. I had asked for stoppers and never received any. I hate the item. It is such a nuisance! Very disappointed!”

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Posted 4 months ago

“Mailbox covers fade after a short time.”

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Posted 4 months ago

“The order arrived broken with a very Light protection and general box was without mentioned it was fragile. I can not understand the shipping condition was so week for such an item. I was extremly disappointed because your product was so nice and I was impatient to have it in my house.”

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Posted 4 months ago

“I was in search for a colonial style Betsy Ross flag made here in the USA. What I was told was that the company is located in NJ. This lead me to believe that the flag was made there. But it’s made in china. CCP I wasn’t happy with that nor the quality of the flag. I wanted to return and get my money back. All I was offered was a store credit or a reduced refund return for which I had to pay for the postage. So no I wasn’t happy.”

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Posted 4 months ago

“Place order and received a message next day that the item I requested was out of stock. I picked another item but noticed that my orginal item was still listed available. My order showed as shipped on 4/30, did not arrive until 5/9 - seems like a very long time for an item to go from NJ to CT. I've ordered in the past and receive my items next day or within two days.”

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Posted 5 months ago

“The lighted hot air balloon is plastic and tou can barely see it lit up. VERY disappointed”

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Posted 5 months ago

“Not at all happy with my items I ordered from you. My porch board is not good wood. i have ordered from other places way better porch boards.. Guess you get what you pay for. what really is upsetting.. my door hanging item came broke. Total waste of money. it was cheap made and not packed right by you. It would of never broke of it was packed and shipping right. I think its bull that i have to pay for sending it back when its your fault. I will never order from you ever again and will tell my friends and family about how how cheap things are and arrive broke. other places i have ordered from has free returnes.. Again my my fault my item got broken into in shipping. what a dissapointment and a rip off.”

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Posted 6 months ago

“Order made, a week later notified out of stock. Disappointed as hoping to try company for future orders Not so niw”

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Posted 6 months ago

“Too much to get into. Product never arrived. CS offered a re-shipment of the product where I rejected the offer. A full refund was issued with in 36 hrs.”

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Posted 8 months ago

“This is a review of the “Be Thankful” decorative pillow I received. I was very displeased with the design (photo attached) and a heavy line running through the printing. (I ordered this on my cell phone where the line was not easily seen.). It actually looks like it’s saying DON’T be grateful. You need to scrap this design as is, or redesign it minus the line through the printing (which your representative said was supposed to represent a slat in board in the background—but the line is much darker than the lines in the board.). Since the representative said it was not a flaw, I am stuck with a product I will not display because it looks like it’s saying do not be grateful. I am very displeased.”

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Posted 8 months ago

Briarwood Lane is rated 4.9 based on 7,522 reviews