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Briarwood Lane Reviews

4.9 Rating 6,214 Reviews
97 %
of reviewers recommend Briarwood Lane
Company Reviews Product Reviews
77,031
 Metrics Info
4.9
Based on 6,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Floyd D
Verified Buyer
“Ordered 5 flags waited came in mail 2 weeks later and found one flag missing called your customer service phone number left messages called me back said flag was sold out how comes it was there when ordered. online will never purchase anything from your company bad experience!”
Helpful Report
Posted 1 year ago
Lilia S
Verified Buyer
“It's ridicuolos the time it took to deliver my order. I will not do business either you anymore.”
Helpful Report
Posted 1 year ago
Vincent B
Verified Buyer
“Never received my order. I work was canceled without any communication other than the cancellation.”
Helpful Report
Posted 1 year ago
Leah T
Verified Buyer
“I am attempting to return flags. Flags do not match. The tea stained american flag was gold stripe, not tea stain and the garden flag that was to match is made with a totally different material. I attempted to to start a return and the email provided is not active. I purchased for summer a house and garden matching flag but flags faded quickly in sun. I want to shop with your company as you state the flags are American made.”
Helpful Report
Posted 1 year ago
Debra S
Verified Buyer
“I received my package and followed the instructions and the plastic strands on the bottom broke. So I was unable to place my deluxe decorative balloon in my garden area and ended up throwing it out.”
Helpful Report
Posted 1 year ago
Geralyn M
Verified Buyer
“I haven't purchases any Discount Decorative Flags from you.????”
Helpful Report
Posted 1 year ago
DAVE B
Verified Buyer
“I was disappointed with my last purchase. Your description of the size and material of the house flag I ordred was inadequate. I assumed it would be the same as the last one I bought. It wasn't.”
Helpful Report
Posted 1 year ago
Mary M
Verified Buyer
“This is my replacement for a towel that I purchased that was crooked. As you can see in the photo, this towel is also crooked. Terrible towels.”
Helpful Report
Posted 1 year ago
Shelly P
Verified Buyer
“I never received my most recent order.”
Helpful Report
Posted 1 year ago
Debrs C
Verified Buyer
“The holes in garden flag stoppers are too small to fit over flag holder !!!”
Helpful Report
Posted 1 year ago
Cathe B
Verified Buyer
“I ordered 3 flags. They say it was delivered but I never received. It has been 1 1/2 weeks and they have been no help. Have not offered a solution.”
Helpful Report
Posted 1 year ago
Rebecca E
Verified Buyer
“have not received the order yet”
Helpful Report
Posted 1 year ago
Mary F
Verified Buyer
“Have not received them yet. They are out there somewhere!”
Helpful Report
Posted 1 year ago
Donna C
Verified Buyer
“I ordered a mini mat tray then accidently ordered a very large mat that so i tried to return itonlyvto findci could not get a return label, and I could only get a gift card or credit. I had bought through Amazon pay, as I thoght i would be able to return to my original credit card thru Amazon. I could not do any of those things and was told I had to pay to send the mat back at my own expense. This I did finally at a higher price than the original mat cost me. It was a frustrating experience, made more so by the fact that I never had a bad experience with customer service @ discount decorative flags They were always very accommodating over the past many years before being acquired. Also I kept trying to send emails, and it appeared the S did never show up on the email address and I was sending to "upport" not "support@" I assume none of those went through”
Helpful Report
Posted 1 year ago
Rita M
Verified Buyer
“I ordered a mailbox cover that I have yet to receive. It’s been in transit since December 18”
Helpful Report
Posted 1 year ago
Donna C
Verified Buyer
“Love your flags. They are beautifully made and exactly as expected.”
Helpful Report
Posted 1 year ago
Joanna B
Verified Buyer
“These towels were advertised to be used in the bathroom or kitchen. They are KITCHEN TOWELS, made to dry a dish not your face or hands. Please change the advertising to let people know.”
Helpful Report
Posted 2 years ago
Beverly C
Verified Buyer
“I never received my flags. I would like them resent. I paid for them”
Helpful Report
Posted 2 years ago
Judy D
Verified Buyer
“Bad mailbox cover has a bad crease and it's made of plastic.”
Helpful Report
Posted 2 years ago
Jimmy H
Verified Buyer
“We flew the house flag for 2 days and the bottom seam came apart and unraveled. Have tried to contact you to no avail ! Your product and your company are well below the lowest of any standards !!!”
Helpful Report
Posted 2 years ago
Briarwood Lane is rated 4.9 based on 6,214 reviews
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