Briarwood Lane Reviews

Name: Briarwood Lane
Address: 18, West Collings Avenue, 18, West Collings Avenue, Berlin Township
Rating: 4.87

4.9 Rating 5,938 Reviews

97 %

of reviewers recommend Briarwood Lane

4.9

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Briarwood Lane 5 star review on 12th June 2025

1359

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't purchases any Discount Decorative Flags from you.????”

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Posted 10 months ago

“I was disappointed with my last purchase. Your description of the size and material of the house flag I ordred was inadequate. I assumed it would be the same as the last one I bought. It wasn't.”

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Posted 10 months ago

“This is my replacement for a towel that I purchased that was crooked. As you can see in the photo, this towel is also crooked. Terrible towels.”

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Posted 11 months ago

“I never received my most recent order.”

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Posted 1 year ago

“The holes in garden flag stoppers are too small to fit over flag holder !!!”

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Posted 1 year ago

“I ordered 3 flags. They say it was delivered but I never received. It has been 1 1/2 weeks and they have been no help. Have not offered a solution.”

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Posted 1 year ago

“have not received the order yet”

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Posted 1 year ago

“Have not received them yet. They are out there somewhere!”

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Posted 1 year ago

“I ordered a mini mat tray then accidently ordered a very large mat that so i tried to return itonlyvto findci could not get a return label, and I could only get a gift card or credit. I had bought through Amazon pay, as I thoght i would be able to return to my original credit card thru Amazon. I could not do any of those things and was told I had to pay to send the mat back at my own expense. This I did finally at a higher price than the original mat cost me. It was a frustrating experience, made more so by the fact that I never had a bad experience with customer service @ discount decorative flags They were always very accommodating over the past many years before being acquired. Also I kept trying to send emails, and it appeared the S did never show up on the email address and I was sending to "upport" not "support@" I assume none of those went through”

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Posted 1 year ago

“I ordered a mailbox cover that I have yet to receive. It’s been in transit since December 18”

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Posted 1 year ago

“Love your flags. They are beautifully made and exactly as expected.”

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Posted 1 year ago

“These towels were advertised to be used in the bathroom or kitchen. They are KITCHEN TOWELS, made to dry a dish not your face or hands. Please change the advertising to let people know.”

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Posted 1 year ago

“I never received my flags. I would like them resent. I paid for them”

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Posted 2 years ago

“Bad mailbox cover has a bad crease and it's made of plastic.”

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Posted 2 years ago

“We flew the house flag for 2 days and the bottom seam came apart and unraveled. Have tried to contact you to no avail ! Your product and your company are well below the lowest of any standards !!!”

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Posted 2 years ago

“It’s really hard for me to give you any such thing as Stars I didn’t like the way I was treated the last time I talk to Sue I order a lot of your stuff I always was ordering when I realized I ordered a double and too many I said, I had to return it. I sent it back along with a flag, and then Se sent me a message telling me that they could not find the order and they said that I didn’t order it through them. That is not true. I told him when I find the order. I will get right back to you, so I found the order at five minutes later and called her back. No apology no nothing. Oh yeah I see it now Fine I told her what I wanted. Yes I got what I wanted but I realized after all of that, why do I have to kiss butt or show you anything if I am a loyal customer? I’m there all the time buying I decided that isn’t worth it anymore so you lost me for a customer and that’s really sad because I buy all the time that’s OK. Have a happy Easter and I’m sorry that you don’t understand how I feel but that’s OK bye”

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Posted 2 years ago

“Still waiting for the delivery. It’s been almost a month since I orders the flag. It’s coming by Stagecoach from the USA I live in Canada. We live in 2023 and the delivery is terrible. When and if I get this flag it will be my last!!!!”

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Posted 2 years ago

“I am still waiting to receive my order, which was delivered to the wrong address. It has been nearly two weeks and I should have had it in 3 days.”

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Posted 2 years ago

“Very disappointed given my long term business relationship with your company. Pillows offered for 2/$35. I thought by clicking the offer I would receive the 2 pillows. Instead I had to order each pillow separately. The wording of the special offer was veryconfusing. Customer service refused to give me a break and honor the sales price. I am still very upset and question your company’s compassion for their loyal customers Elizabeth Small”

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Posted 2 years ago

“My Valentine Hot Air Baloon was broken”

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Posted 2 years ago

Briarwood Lane is rated 4.9 based on 5,938 reviews