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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“I ordered 12/5/25 and have yet to receive the order. It has been a month and a half.”
Helpful Report
Posted 8 months ago
“Guys-Everything is basically ok until it comes to delivery of the order. You use The Post Office. The USPO is the worst possible delivery service there is. My flag sat 4 extra days due to their ineptness and incompetence. Please, consider UPS or at least Fed Ex Ground. Any added cost is well worth it. FYI I try and avoid merchants who offer only The Post Office for delivery.....”
Helpful Report
Posted 8 months ago
“I never received the flag but received the rubber stopper. Got an email weeks ago they would ship the flag never got it but was charged for it now disputing the charge.”
Helpful Report
Posted 9 months ago
“You sent the wrong size item and you still have not made a correction. What's the problem?”
Helpful Report
Posted 1 year ago
“I am still waiting for the delivery of large house flag!!! What is the status? I received the hummingbird n magnet weight but not the flag? If I don’t receive within 7 days, can going to contact my credit card company.”
Helpful Report
Posted 1 year ago
“Did not receive item.”
Helpful Report
Posted 1 year ago
“We’ve ordered for ourselves and sent as gifts for years. This time our order didn’t make it to the intended receiver. I’ve reached out to Briarwood Lane to see if they might offer any assistance? Instead I received an automated email explaining they’ve been overwhelmed with orders & it may take days to hear back from someone. It’s Interesting there’s time for an email to be sent for a review?. A dear friend sells for the competition, time to try them out. Loyalty isn’t rewarded so no need to be so.”
Helpful Report
Posted 1 year ago
“Until now I was really impressed with your company and have purchase a lot! I reached out about a defective porch leaner and never received a response and I don’t feel that I should pay for shipping to return it so I threw it away and I am not sure I will be ordering from your company again.”
Helpful Report
Posted 1 year ago
“I ordered four mailbox covers and one flag. I only received one mailbox cover. Supposedly after two emails and one return phone call, I’m to receive the remainder of my order. This still has not happened.”
Helpful Report
Posted 1 year ago
“Did not appreciate being ignored when I received a shipment that was reordered because Walmart screwed up. I expected better from you”
Helpful Report
Posted 1 year ago
“I have not received it after ordering on February 16. Told it was lost in transit so one was reordered on February 28. Still haven't seen it either as it appears to be sitting in a facility and not moving on to me. So at this point, I can't tell you one way or the other if it is worth the wait, but tend to lean towards it not being worth the wait. I can tell you for sure that your choice of shipper used absolutely is unreliable thus causing me not to want to purchase from you ever again.”
Helpful Report
Posted 1 year ago
“I ordered a mailbox cover feb. 25 & still have not received it.”
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Posted 1 year ago
“Item was never received and requested a refund.”
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Posted 1 year ago
“I have not received my order !!!!!!!!!!!”
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Posted 1 year ago
“I ordered an Easter flag and balloon spinner the first of February and haven’t received them yet. I’ve always gotten the items I’ve ordered in the past but not those yet.”
Helpful Report
Posted 1 year ago
“Delivery took too long. Also all the flags are only readable on one side. Just dissappointed. Ugh So I will place another order that is duplicate so I can tear them apart and sew two together so they are readable on both sides. The way that I display them it is a must. I didnt read the whole description....”
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Posted 1 year ago
“I never received my order, am very disappointed”
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Posted 1 year ago
“When my Snowman door hangar arrived, it had a big chip,out of the bottom. I was asked to take a picture and it would be taken care of. Sent the picture ages ago and haven't heard a word. They have great stuff, but won't shop there again and would not recommend to anyone because of the service.”
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Posted 1 year ago
“Ordered items Sept 23 did not receive them til Oct 10 usually ships faster”
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Posted 1 year ago
“I was very disappointed with my order it took very long and they kept giving me excuses, so I wasn't happy at all”
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Posted 1 year ago
Briarwood Lane is rated 4.9 based on 7,522 reviews