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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“Love the selection of all sorts of things. Have been more than happy with the items I've purchased over the years. Would appreciate 'free shipping' more often though.”
Helpful Report
Posted 2 days ago
“I love the inserts, but they do not absorb water when you wipe your feet. It’s like you’re pushing the water around on top of the mat doesn’t dry his shoes off.”
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Posted 5 days ago
“What a fun flag for this Halloween! Can't wait to put it out”
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Posted 4 weeks ago
“The metal art I ordered is totally wonderful: perfect size, extra gorgeous colors, well made. I ordered one for Halloween & one for Christmas. The packaging concerned me: though sturdy cardboard, it was the taping-one end was completely open, as if the tape had been cut. I happened to be outside when it came & the delivery person told me to ‘watch the one end, it’s not taped closed’. And he was sure right - had I picked it up the wrong way, both items would have slipped out.”
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Posted 1 month ago
“I wish u had more of those signs with cats on them. Would be even better if they would be some what taller!!”
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Posted 1 month ago
“Beautiful and patriotic”
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Posted 2 months ago
“After waiting for my flags to arrive only to find out that they were out of stock I was disappointed for sure ! A few days later here they came ( after my money was cheerfully returned) . Excellent customer service to say the least. Thank you for making this happen. Support small businesses 👏”
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Posted 2 months ago
“The garden flags I ordered had colorful designs. One arrived with wrinkles in it . I wish you could offer double sided garden flags. I think the customer should be able to use any special discount (15,20%etc) and at least one of the $5 paper coupons you send on the same order. You send the coupon but then I couldn’t use it since I was taking advantage of your “summer savings” I understand not using multiple $5 coupons but it would be good customer service to allow 1-2 per order. (Like other websites do)”
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Posted 2 months ago
“I really liked the garden flag very brilliant colors. The mail box cover I thought the colors were not so clear as seen on line so was a bit disappointed. Thank you for your service.”
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Posted 3 months ago
“I have enjoyed everything I have ordered!”
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Posted 3 months ago
“I have enjoyed the flags however the towels had spots on them. I sent a message to your company and apparently you did not receive it but your flags are absolutely wonderful. I did not send the towels back, but they were going to be gifts for Christmas and now I have to choose something else.”
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Posted 3 months ago
“I have purchased several WINDSOCKS in the last few years (not decorative flags). Easy to order. Huge selection of nice colors & themes. Good quality and fair prices. I have always been happy with windsocks and delivery.”
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Posted 3 months ago
“No purchase in over a year”
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Posted 3 months ago
“Very nice product but your company needs to find a better shipping partner. $100 shipping on $200 worth of flag and a few stands is outrageous”
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Posted 3 months ago
“great selection for any occasion. quick delivery time”
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Posted 3 months ago
“I love these flags that I buy from Briarwood Lane , I do buy from them serveral times throughout the year my only complate would be that they are not doublesided , which is why I gave the 4 stars ...they are beautiful colorful flags .... would love them if I was able to see from back of flag , bc the wording is then backwards too .”
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Posted 3 months ago
“I love Briarwood products; however, the flags don't hold up to wind as the bottom of each of the flags I have purchased have ripped.”
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Posted 3 months ago
“The service is great and shipping times are quick. The only complaint I have is with their products that use solar LED panels for lighting. They either quit working after about 6 months or are not installed properly--mine fell out of the gazing ball when I turned it over. They need to switch to all battery power for any product which lights up.”
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Posted 4 months ago
“Have the antique look I was looking for to replace worn ones. My only disappointment is: these have no cotton which I would’ve preferred but have sewn stars. The stars, along with tea stained look fits what I want on our 1835 half cape”
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Posted 4 months ago
“l only gave 4 stars becauyse one of the items wqas broken and i had to repair it”
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Posted 4 months ago
Briarwood Lane is rated 4.9 based on 7,522 reviews