Login
Start Free Trial Are you a business? Click Here

Briarwood Lane Reviews

4.9 Rating 6,630 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 6,630 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Nice garden flag. A bit thin, but we'll see if it holds up with less fading than others.
Helpful Report
Posted 2 days ago
Seahawks garden flag shipped promptly and arrived in good condition. Looks great, too!
Helpful Report
Posted 1 week ago
Color needs to be more durable in the sun.
Helpful Report
Posted 3 weeks ago
I really like the mailbox covers with the magnets on the sides to keep them in place. I have about 6 or 7 and like to give them as gifts also. I bought a tote bag recently with a Spring time theme I am excited to start using it when the temperature's start to warm up. I would like to see the amount required to spend (49.00) to receive free shipping lowered especially for return customers.
Helpful Report
Posted 1 month ago
Love the quality and price of mailbox covers and the garden flags only wish you made them two sided on the flags so you could read them from either side
Helpful Report
Posted 1 month ago
The Valentine flag is very nice. What I thought was funny was that I had a $5.00 discount card and that was the exact amount of the shipping when I applied it to the amount I owed.
Helpful Report
Posted 1 month ago
Nice product
Helpful Report
Posted 1 month ago
The purchase was good, however time of delivery was long..
Helpful Report
Posted 1 month ago
Told it was out of stock, canceled it.
Helpful Report
Posted 1 month ago
Maybe some white trim
Helpful Report
Posted 2 months ago
Loved the flag but was disappointed that I couldn't return the ones I ordered by mistake without paying a shipping and restocking fee. I won't be purchasing from you anymore.
Helpful Report
Posted 2 months ago
I was excited to receive the door mat holder, but I I was somewhat disappointed by the quality of the poinsettia insert. The quality was just not there. The image did not look as authentic as I thought it would. As a US family owned and run business I was happy to support you, but now I will look at other businesses before making another purchase.
Helpful Report
Posted 3 months ago
Love your products and your website is very easy to navigate. My only issue with Briarwood Lane is the amount of time it takes to get the things you order. While it seems to have improved, it is still quite slow in comparison to many other on-line retailers. This means that something ordered for a particular holiday or season can often come AFTER that season or holiday has passed. Certainly, that item will work for years to come, but that is often disappointing.
Helpful Report
Posted 3 months ago
The quality is good, but the oversize mailbox still doesn't fit. Very disappointing.
Helpful Report
Posted 3 months ago
Hello - received a $5.00 off coupon for Briarwood Lane and immediately got on your site and bought 2 beautiful dish towels. I love them plus I got a free gift!!! How great is that? The one thing though was I did nto recieve an e-mail confirming my order. Plus I was wondering about a delivery date. I ended up e-mailing you Guys and Customer Support was very helpful. All in all a good experiece. Thank you, robin b. P.S. I do not remember who delivered the package or how many days it took. I did answer the delivery was on time but I was never really sure what the delivery date was.
Helpful Report
Posted 3 months ago
Was out of stock. Got the Halloween Gnomes instead. Very cute
Helpful Report
Posted 3 months ago
Received one flag which I didn’t know until I opened it a few months after buying it but the welcome was printed wrong. It was upside down. Oh well
Helpful Report
Posted 4 months ago
Like the flags, but giving a coupon and then the shipping fee wipes out the coupon
Helpful Report
Posted 4 months ago
Beautiful colors!
Helpful Report
Posted 4 months ago
Took too long..9 days to receive it
Helpful Report
Posted 4 months ago
Briarwood Lane is rated 4.9 based on 6,630 reviews