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Briarwood Lane Reviews

4.9 Rating 7,346 Reviews
96 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
The metal art I ordered is totally wonderful: perfect size, extra gorgeous colors, well made. I ordered one for Halloween & one for Christmas. The packaging concerned me: though sturdy cardboard, it was the taping-one end was completely open, as if the tape had been cut. I happened to be outside when it came & the delivery person told me to ‘watch the one end, it’s not taped closed’. And he was sure right - had I picked it up the wrong way, both items would have slipped out.
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Posted 1 week ago
I wish u had more of those signs with cats on them. Would be even better if they would be some what taller!!
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Posted 1 week ago
Beautiful and patriotic
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Posted 3 weeks ago
After waiting for my flags to arrive only to find out that they were out of stock I was disappointed for sure ! A few days later here they came ( after my money was cheerfully returned) . Excellent customer service to say the least. Thank you for making this happen. Support small businesses 👏
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Posted 1 month ago
The garden flags I ordered had colorful designs. One arrived with wrinkles in it . I wish you could offer double sided garden flags. I think the customer should be able to use any special discount (15,20%etc) and at least one of the $5 paper coupons you send on the same order. You send the coupon but then I couldn’t use it since I was taking advantage of your “summer savings” I understand not using multiple $5 coupons but it would be good customer service to allow 1-2 per order. (Like other websites do)
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Posted 1 month ago
I really liked the garden flag very brilliant colors. The mail box cover I thought the colors were not so clear as seen on line so was a bit disappointed. Thank you for your service.
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Posted 1 month ago
I have enjoyed everything I have ordered!
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Posted 1 month ago
I have enjoyed the flags however the towels had spots on them. I sent a message to your company and apparently you did not receive it but your flags are absolutely wonderful. I did not send the towels back, but they were going to be gifts for Christmas and now I have to choose something else.
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Posted 1 month ago
I have purchased several WINDSOCKS in the last few years (not decorative flags). Easy to order. Huge selection of nice colors & themes. Good quality and fair prices. I have always been happy with windsocks and delivery.
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Posted 1 month ago
No purchase in over a year
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Posted 1 month ago
Very nice product but your company needs to find a better shipping partner. $100 shipping on $200 worth of flag and a few stands is outrageous
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Posted 1 month ago
great selection for any occasion. quick delivery time
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Posted 1 month ago
I love these flags that I buy from Briarwood Lane , I do buy from them serveral times throughout the year my only complate would be that they are not doublesided , which is why I gave the 4 stars ...they are beautiful colorful flags .... would love them if I was able to see from back of flag , bc the wording is then backwards too .
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Posted 2 months ago
I love Briarwood products; however, the flags don't hold up to wind as the bottom of each of the flags I have purchased have ripped.
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Posted 2 months ago
The service is great and shipping times are quick. The only complaint I have is with their products that use solar LED panels for lighting. They either quit working after about 6 months or are not installed properly--mine fell out of the gazing ball when I turned it over. They need to switch to all battery power for any product which lights up.
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Posted 2 months ago
Have the antique look I was looking for to replace worn ones. My only disappointment is: these have no cotton which I would’ve preferred but have sewn stars. The stars, along with tea stained look fits what I want on our 1835 half cape
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Posted 2 months ago
l only gave 4 stars becauyse one of the items wqas broken and i had to repair it
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Posted 3 months ago
We have had good experiences in the past.
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Posted 3 months ago
Flags can be thicker and bigger
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Posted 4 months ago
I ordered the large tea stained bunting and am very happy with the product. My only criticism is that there is almost too much material. I pressed them before I hung them up and even with that the extra material at the center of the pleats was hard to handle. I ordered 4, 2 for the front porch and 2 for the side porch. They look great and the price was very reasonable
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Posted 4 months ago
Briarwood Lane is rated 4.9 based on 7,346 reviews