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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“The customer service was great! The options for materials replacements are not. I need a 28"×16' coir mat insert. It is Brairwood's design but there are no replacement inserts. I love the interchangeable option of the mat.”
Helpful Report
Posted 1 year ago
“The flags are very nice, good weight, colors are bold. We live in the country, so we shall see how they tolerate the wind. (That's the only reason for 4 stars instead of 5.”
Helpful Report
Posted 1 year ago
“Generally the experience was good. The garden flag quality is good. However, very disappointing that they are a product of China.”
Helpful Report
Posted 1 year ago
“Love the oversized mailbox covers but I always have to add more magnets because with the larger mailbox the covers tend to curl or the wind blows them off completely.”
Helpful Report
Posted 1 year ago
“I absolutely love the windsocks! I have a new theme/design for just about every month... They are very high quality... But the strings need to be a little bit more UV resistant... They begin to breakdown With excess sun exposure. I also really like the doormats and the garden flags and the designs thereof. But they need to be more UV light resistant. They fade within a season.”
Helpful Report
Posted 1 year ago
“Missing the flag holder si odered”
Helpful Report
Posted 1 year ago
“I always enjoy buying the complete sets as they are always so bright & colorful.”
Helpful Report
Posted 1 year ago
“I do not like burlap flags that are reversible because you can see thru them when sun shines. Also I'd like to see a filter for"read on booth sides " and then I'd like to see a lot more with legible print on both sides. I also would like to see free shipping on everything. I love the overall selection of your products and reasonable prices.”
Helpful Report
Posted 1 year ago
“Very cute designs, sturdy mailbox covers. A bit pricey.”
Helpful Report
Posted 1 year ago
“Mostly I love these flags! Be careful of the flags with words though because they are not readable on both sides. One side is backwards.”
Helpful Report
Posted 1 year ago
“Beautiful flags Arrived timely and packaged well The reason it was not a perfect review is because I had trouble reaching someone the first day and was unable to leave a message Had to call on another day 😊”
Helpful Report
Posted 1 year ago
“I love the large mailbox covers. There are so many choices. However, they aren't sun resistant and I have found that if you use it for the summer months, the colors fade to the point that I need to replace it the following summer season, which is unfortunate.”
Helpful Report
Posted 1 year ago
“Need to get a better carrier to deliver the orders USPS doesn't update the status of the order so you cant track it”
Helpful Report
Posted 1 year ago
“I’ve always enjoyed the mailbox covers. I’ve had one instance when the mailbox cover didn’t hold up during the spring and I couldn’t use it again.”
Helpful Report
Posted 1 year ago
“The delay is post office fault. I have purchased a number of times with quick delivery. After I sent the issue in to Briarwood, it was addressed immediately. No complaints at all.”
Helpful Report
Posted 1 year ago
“I really like the merchandise it took a little longer But it was ok just getting ready for spring.”
Helpful Report
Posted 1 year ago
“LOVE their flags, towels and door mats! Colorful and great quality. I also ordered 2 mailbox covers, a standard size and a large size. I gave the standard size to my sister, and it still being used after 2 years. We live in a very windy area, however, and the large one atually ripped from the wind. I also ordered one of the outdoor signs and the stand that goes with it. Again, nice quality and colors, but the overall size is small and a little disappointing.”
Helpful Report
Posted 1 year ago
“Ordering was easy. The product was exactly as it appeared online. The product met our needs perfectly,”
Helpful Report
Posted 1 year ago
“I love the flag collections but with a windy Winter I have had trouble with the hems on the house flags coming undone. I plan to reinforce them with my sewing machine come Spring. I will do all of them for that extra protection.”
Helpful Report
Posted 1 year ago
“Good quality and the selections are nice.”
Helpful Report
Posted 1 year ago
Briarwood Lane is rated 4.9 based on 7,522 reviews