Login
Start Free Trial Are you a business? Click Here

Briarwood Lane Reviews

4.9 Rating 6,630 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 6,630 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Need to get a better carrier to deliver the orders USPS doesn't update the status of the order so you cant track it
Helpful Report
Posted 11 months ago
I’ve always enjoyed the mailbox covers. I’ve had one instance when the mailbox cover didn’t hold up during the spring and I couldn’t use it again.
Helpful Report
Posted 11 months ago
The delay is post office fault. I have purchased a number of times with quick delivery. After I sent the issue in to Briarwood, it was addressed immediately. No complaints at all.
Helpful Report
Posted 11 months ago
I really like the merchandise it took a little longer But it was ok just getting ready for spring.
Helpful Report
Posted 1 year ago
LOVE their flags, towels and door mats! Colorful and great quality. I also ordered 2 mailbox covers, a standard size and a large size. I gave the standard size to my sister, and it still being used after 2 years. We live in a very windy area, however, and the large one atually ripped from the wind. I also ordered one of the outdoor signs and the stand that goes with it. Again, nice quality and colors, but the overall size is small and a little disappointing.
Helpful Report
Posted 1 year ago
Ordering was easy. The product was exactly as it appeared online. The product met our needs perfectly,
Helpful Report
Posted 1 year ago
I love the flag collections but with a windy Winter I have had trouble with the hems on the house flags coming undone. I plan to reinforce them with my sewing machine come Spring. I will do all of them for that extra protection.
Helpful Report
Posted 1 year ago
Good quality and the selections are nice.
Helpful Report
Posted 1 year ago
Enjoying the products.
Helpful Report
Posted 1 year ago
Quality products at reasonable pries
Helpful Report
Posted 1 year ago
I was disappointed to see Briarwood Lane flags being sold at Gabes & Ollies stores for only $3.99, I paid $7.95 each. However I do like the burlap flags that I ordered from you that weren't available at Gabes or Ollie's.
Helpful Report
Posted 1 year ago
Loved my Christmas flag just wish it were a little wider. Length was fine.
Helpful Report
Posted 1 year ago
I took a long time for the order to ship.
Helpful Report
Posted 1 year ago
Good looking flags
Helpful Report
Posted 1 year ago
I do like the flag. The quality is very good. I would like lighter colors so people can find our condo at night. Double sided would be great too.
Helpful Report
Posted 1 year ago
I ordered the candles for gifts. I have to say I was a little disappointed in the quality. I love your flags the quality is great. Not so much with the candles.
Helpful Report
Posted 1 year ago
Only thing I was disappointed with the amount of time it either took to process the order or ship it out. Not sure what the holdup was but it was 2 weeks or longer after I ordered before they were shipped out.
Helpful Report
Posted 1 year ago
This is a great company with great quality products. I've ordered several times. However, the last time I ordered shipping was delayed, hence the 4 stars. Overall I highly recommend this company!
Helpful Report
Posted 1 year ago
I loved the totes! Spacious and very cute and durable. It did take a bit long to ship, but worth the wait.
Helpful Report
Posted 1 year ago
I havn't displayed them yet the holidays aren't here yet
Helpful Report
Posted 1 year ago
Briarwood Lane is rated 4.9 based on 6,630 reviews