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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“Told it was out of stock, canceled it.”
Helpful Report
Posted 9 months ago
“Maybe some white trim”
Helpful Report
Posted 10 months ago
“Loved the flag but was disappointed that I couldn't return the ones I ordered by mistake without paying a shipping and restocking fee. I won't be purchasing from you anymore.”
Helpful Report
Posted 10 months ago
“I was excited to receive the door mat holder, but I I was somewhat disappointed by the quality of the poinsettia insert. The quality was just not there. The image did not look as authentic as I thought it would. As a US family owned and run business I was happy to support you, but now I will look at other businesses before making another purchase.”
Helpful Report
Posted 10 months ago
“Love your products and your website is very easy to navigate. My only issue with Briarwood Lane is the amount of time it takes to get the things you order. While it seems to have improved, it is still quite slow in comparison to many other on-line retailers. This means that something ordered for a particular holiday or season can often come AFTER that season or holiday has passed. Certainly, that item will work for years to come, but that is often disappointing.”
Helpful Report
Posted 11 months ago
“The quality is good, but the oversize mailbox still doesn't fit. Very disappointing.”
Helpful Report
Posted 11 months ago
“Hello - received a $5.00 off coupon for Briarwood Lane and immediately got on your site and bought 2 beautiful dish towels. I love them plus I got a free gift!!! How great is that? The one thing though was I did nto recieve an e-mail confirming my order. Plus I was wondering about a delivery date. I ended up e-mailing you Guys and Customer Support was very helpful. All in all a good experiece. Thank you, robin b. P.S. I do not remember who delivered the package or how many days it took. I did answer the delivery was on time but I was never really sure what the delivery date was.”
Helpful Report
Posted 11 months ago
“Was out of stock. Got the Halloween Gnomes instead. Very cute”
Helpful Report
Posted 11 months ago
“Received one flag which I didn’t know until I opened it a few months after buying it but the welcome was printed wrong. It was upside down. Oh well”
Helpful Report
Posted 11 months ago
“Like the flags, but giving a coupon and then the shipping fee wipes out the coupon”
Helpful Report
Posted 11 months ago
“Beautiful colors!”
Helpful Report
Posted 11 months ago
“Took too long..9 days to receive it”
Helpful Report
Posted 1 year ago
“Beautiful variety of flags to choose from, ease of ordering, other good items to choose from too!!”
Helpful Report
Posted 1 year ago
“Great products and got my order on time!”
Helpful Report
Posted 1 year ago
“I loved the colors of the things I received. Beautiful! My only problem is the wind socks. Here in Nebraska we have wind come through quite often. I have numerous socks around my patio to keep the birds away. The string and hook do not work! They tangle, they break the string, make a mess and I have to rebuild them. I have a way that works longer, but I need heavier hooks and string. Maybe you should talk to your people 😉”
Helpful Report
Posted 1 year ago
“Price and product were great just not thrilled with the shipping using USPS. Took over a week with it sitting in Indianapolis for five days. It went to about fifteen different post offices.”
Helpful Report
Posted 1 year ago
“All, as always is so good although I have not received my free offers of the pumpkins! 2 orders since the free gift offer & not included when my orders arrived”
Helpful Report
Posted 1 year ago
“Great company. I received items in a timely fashion. I would definitely buy from them again.”
Helpful Report
Posted 1 year ago
“Love the products, just wish delivery was quicker”
Helpful Report
Posted 1 year ago
“I love the flags but wish the printing was the same on both sides. That might stop me from buying certain flags 😢”
Helpful Report
Posted 1 year ago
Briarwood Lane is rated 4.9 based on 7,522 reviews