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Briarwood Lane Reviews

4.9 Rating 6,873 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 6,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Love your products and your website is very easy to navigate. My only issue with Briarwood Lane is the amount of time it takes to get the things you order. While it seems to have improved, it is still quite slow in comparison to many other on-line retailers. This means that something ordered for a particular holiday or season can often come AFTER that season or holiday has passed. Certainly, that item will work for years to come, but that is often disappointing.
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Posted 4 months ago
The quality is good, but the oversize mailbox still doesn't fit. Very disappointing.
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Posted 5 months ago
Hello - received a $5.00 off coupon for Briarwood Lane and immediately got on your site and bought 2 beautiful dish towels. I love them plus I got a free gift!!! How great is that? The one thing though was I did nto recieve an e-mail confirming my order. Plus I was wondering about a delivery date. I ended up e-mailing you Guys and Customer Support was very helpful. All in all a good experiece. Thank you, robin b. P.S. I do not remember who delivered the package or how many days it took. I did answer the delivery was on time but I was never really sure what the delivery date was.
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Posted 5 months ago
Was out of stock. Got the Halloween Gnomes instead. Very cute
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Posted 5 months ago
Received one flag which I didn’t know until I opened it a few months after buying it but the welcome was printed wrong. It was upside down. Oh well
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Posted 5 months ago
Like the flags, but giving a coupon and then the shipping fee wipes out the coupon
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Posted 5 months ago
Beautiful colors!
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Posted 5 months ago
Took too long..9 days to receive it
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Posted 5 months ago
Beautiful variety of flags to choose from, ease of ordering, other good items to choose from too!!
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Posted 6 months ago
Great products and got my order on time!
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Posted 6 months ago
I loved the colors of the things I received. Beautiful! My only problem is the wind socks. Here in Nebraska we have wind come through quite often. I have numerous socks around my patio to keep the birds away. The string and hook do not work! They tangle, they break the string, make a mess and I have to rebuild them. I have a way that works longer, but I need heavier hooks and string. Maybe you should talk to your people 😉
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Posted 6 months ago
Price and product were great just not thrilled with the shipping using USPS. Took over a week with it sitting in Indianapolis for five days. It went to about fifteen different post offices.
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Posted 7 months ago
All, as always is so good although I have not received my free offers of the pumpkins! 2 orders since the free gift offer & not included when my orders arrived
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Posted 7 months ago
Great company. I received items in a timely fashion. I would definitely buy from them again.
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Posted 8 months ago
Love the products, just wish delivery was quicker
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Posted 8 months ago
I love the flags but wish the printing was the same on both sides. That might stop me from buying certain flags 😢
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Posted 8 months ago
The customer service was great! The options for materials replacements are not. I need a 28"×16' coir mat insert. It is Brairwood's design but there are no replacement inserts. I love the interchangeable option of the mat.
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Posted 9 months ago
The flags are very nice, good weight, colors are bold. We live in the country, so we shall see how they tolerate the wind. (That's the only reason for 4 stars instead of 5.
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Posted 10 months ago
Generally the experience was good. The garden flag quality is good. However, very disappointing that they are a product of China.
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Posted 10 months ago
Love the oversized mailbox covers but I always have to add more magnets because with the larger mailbox the covers tend to curl or the wind blows them off completely.
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Posted 10 months ago
Briarwood Lane is rated 4.9 based on 6,873 reviews