Briarwood Lane Reviews

Name: Briarwood Lane
Address: 18, West Collings Avenue, 18, West Collings Avenue, Berlin Township
Rating: 4.87

4.9 Rating 6,642 Reviews

97 %

of reviewers recommend Briarwood Lane

4.9

Based on 6,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Briarwood Lane 5 star review on 27th February 2026

1420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always enjoyed the items I have purchased. Colors are Vibrant & appealing. This order was no different. Only thing I didn’t enjoy was the length of time for this delivery. Orders are taking much longer to arrive. Sadly, the Valentine decor will have to wait for next year to be used.😢”

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Posted 1 week ago

“Unfortunately, I ordered three and the Easter one was cracked”

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Posted 2 weeks ago

“The Valentines wreath flag is very cute and Brairwood Lane is my favorite brand flag. I just wish the words were printed on both sides.”

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Posted 2 weeks ago

“The products I recently ordered are great as always. I have been ordering for many years for myself and others. I have only ever had a piece or two that I wasn't pleased to have purchased. The service on my last order was not a positive experience. I order a gift for my mother n law that I needed as soon as possible. Because I had never had anything short of great service, I did not pay for faster shipping. My order was held up because one of the items was out of stock. I waited and waited. If there was an issue, I would have preferred the available items were shipped so at least I had part of the gift. I understand there would have been additional shipping if I had wanted a replacement item but to just hold the order didn't seem correct.”

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Posted 1 month ago

“REALLY DO LIKE YOUR PRODUCTS. SOMETHING CHANGED RECENTLY THOUGH. MY LAST TWO ORDERS WERE VERY LATE; ONE WILL NOT BE HER UNTIL TOMORROW AND I ORDERED ON DEC. 30TH. THE PAST LATE ORDER I CALLED ABOUT DUE TO FACT THAT ITEM WAS COMING OUT TWO SIDES OF THE BOX. THE PRONGS THAT GO IN THE GROUND ON ONE END (YARD ARE) AND SIGN ON THE OTHER IT . BOTH YARD ARTS WERE IN BOX, NO PACKING AND MY SWEET FLAG IN STILL NO PACKING AND THERE THE YARD ART WENT SIDE TO SIDE AND BROKE THE BOX.”

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Posted 1 month ago

“I have ordered several times and the quality is very good. I would recommend it to anybody. I do have a problem with getting the order processed. It takes 2 or up to 5 times to get it thru.”

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Posted 2 months ago

“I haven't received them yet I ordered on Dec 8 says they were shipped Dec 9 Today is Dec 23 & I checked tracking yesterday it says they were in Connecticut Maybe they will get here by the weekend I hate that All of it was Christmas gift”

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Posted 2 months ago

“Love the flag! Just wished the writing was correct on both sides.”

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Posted 3 months ago

“My shopping experience was fine however, the Delivery took Two Weeks, way too long!”

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Posted 3 months ago

“Little slow with shipment.”

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Posted 4 months ago

“Ordered some Christmas Hand Towels. They didn't have my entire order available, disappointed.”

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Posted 5 months ago

“Received FSU house flag and garden flag as well as a couple of seasonal flags. I don't understand why the writing is backward on one side of the Florida State flags. Disappointed with that.”

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Posted 5 months ago

“I thought it was double sided”

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Posted 5 months ago

“Nice selection but pricehave gone up quite a bit”

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Posted 6 months ago

“Briarwood Lane was, as always, very responsive in filling our order. The 3 Stars was given because the quality of the products is not what we have to come to expect from Briarwood. Of the four bunting items ordered, only one hangs properly. The other three cannot be made to hang without bunching of the material thus distorting the semi-circle.”

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Posted 8 months ago

“First of all shipping for a previous order took forever. Weeks. The most recent order I received was shipped faster but the metal stands were bent and had to be bent back to hold the glass inserts.”

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Posted 9 months ago

“I so appreciate how many there are to choose from plus the vibrant colors. Just 1 complaint: please always have any writing on both sides so any direction can read it.”

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Posted 10 months ago

“I normally receive my orders pretty quick. As a matter of fact, I received my second order quickly. My order of 3 mailbox covers and 1 flag is still in NJ according to USPS tracking. My name is Debbie Reid and my order was placed around March 19, 2025. I have attached the tracking information from USPS below.”

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Posted 10 months ago

“I’ve always liked what I’ve ordered in the past, including delivery. This time I am still waiting for my order & it’s been over 2 weeks.”

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Posted 10 months ago

“Your method of shipping by USPS is awful”

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Posted 11 months ago

Briarwood Lane is rated 4.9 based on 6,642 reviews