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Briarwood Lane Reviews

4.9 Rating 5,938 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 5,938 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
First of all shipping for a previous order took forever. Weeks. The most recent order I received was shipped faster but the metal stands were bent and had to be bent back to hold the glass inserts.
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Posted 4 weeks ago
I so appreciate how many there are to choose from plus the vibrant colors. Just 1 complaint: please always have any writing on both sides so any direction can read it.
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Posted 1 month ago
I normally receive my orders pretty quick. As a matter of fact, I received my second order quickly. My order of 3 mailbox covers and 1 flag is still in NJ according to USPS tracking. My name is Debbie Reid and my order was placed around March 19, 2025. I have attached the tracking information from USPS below.
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Posted 2 months ago
I’ve always liked what I’ve ordered in the past, including delivery. This time I am still waiting for my order & it’s been over 2 weeks.
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Posted 2 months ago
Your method of shipping by USPS is awful
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Posted 3 months ago
I was disappointed to see that one of the flags I received was very bent in the middle and seemed as if it had been for a long time; even though it's been hanging for a week it's still very creased and doesn't look nice. It's supposed to be a two-sided flag, but one side is much more bent and ugly looking. The other flags I have received have all been fine, though.
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Posted 3 months ago
Although I was happy with my order, I was dismayed to find the exact same spinners at a local Italian specialty store at a lower price ($5 less butper item) with no shipping fees.
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Posted 3 months ago
I like your products but your shipping times are horrible.
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Posted 5 months ago
I purchase your wind socks via the internet for our seashore home in Beach Haven, NJ. where it is very windy there most days. I replace them each season of the year and by the end of the season they are coming apart. I wish you would market a heavy duty wind sock like the ones I used to purchase from a company out of Fort Lauderdale, FL. (Can't remember their name amd they no longer manufacture them.- The original owners have passed away.) Otherwise I enjoy the artwork for the (4) seasons of the year. Hope this input might help you.
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Posted 5 months ago
chritmas present for someone. not opened since Christmas present . but box was broken and part of flag stand was sticking out.
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Posted 6 months ago
Although this flag looks nice, it is very difficult to manipulate. The sleeve seems defective and even worse, despite repeated efforts, I never could get the little white inner jigger to hook onto my flagpole. I rigged it up with safety pins... really not what I hadf in mind when ordering this flag.
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Posted 6 months ago
I love your products, however it shouldn't take a month to receive my order. I placed an online order on your website on 9/15 and didn't receive it until 10/16. I noticed the delivery times for your Amazon store are much faster, I will just place my orders through them from now on.
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Posted 7 months ago
Not enough oversized mailbox and matching flags.
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Posted 7 months ago
The flags barely made it here in time for Halloween
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Posted 7 months ago
I love the variety of products that are sold at Briarwood Lane. However, the past two orders have taken 3 weeks to be shipped and I had to contact customer service both times to get the orders moving along. It is very disappointing considering shipments previously had been sent out within 2 - 3 days.
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Posted 7 months ago
Great quality products—-but shipping speed needs drastic improvement
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Posted 8 months ago
I ordered 2 flags and 2 outdoor pillows. They are beautiful and high quality. My only negative is that I ordered on aug 30 and didn’t receive until Sept 27!
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Posted 8 months ago
I first ordered in early September. Got my stuff a week ago and it was someone else’s order sent to my address. Talked to a rep who was very nice and who was sending my correct order that by express shipping. Still waiting. Fall will be gone before I get it!! Not good.
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Posted 8 months ago
Your "oversized" mailbox covers DO NOT FIT an oversized mailbox. We returned them with no problems. Thank you.
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Posted 8 months ago
We did not buy a flag. We had a mailbox cover replaced that had faded in a couple months. Sue wasn’t very friendly or nice.
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Posted 9 months ago
Briarwood Lane is rated 4.9 based on 5,938 reviews