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Briarwood Lane Reviews

4.9 Rating 7,346 Reviews
96 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
I COULD ONLY GIVE YOU A 3 STAR RATING BECAUSE YOUR PICTURE ON YOUR WEB SIGHT DID NOT MEASURE UP TO THE QUALITY THAT YOUR FLAGS REVEALED TO ME WHEN I RECEIVED THEM . ONLY 2 OUT OF FOUR FLAGS HAD THE APPEARANCE THAT YOUR WEB SITE SHOWED . I DON'T KNOW HOW YOU CAN CORRECT THIS OUTSIDE OF THIS YOUR WEBSITE IS OUTSTANDING , MICHELE IS AN EXCELLENT REPRESENTATIVE . IDON'TKNOW WHY ALL OF YOUR FLAGS DON'T LOOK LIKE THEY DO WHEN YOU ADVERTISE THEM ON YOUR WEBSITE . SOMEONE NEEDS TO ADDRESS THIS ISSUE .
Helpful Report
Posted 3 years ago
I have not received my product yet.
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Posted 3 years ago
The only problem I have had is with the Steelers flag I bought. It only lasted for part of last summer and then it tore in shreds. I was very disappointed with the quality of that flag. That was the second Steelers flag that did the same . I will not purchase Steelers flags again. GAR.
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Posted 3 years ago
I find that your website is difficult. If an item is added to a cart it cannot be deleted.
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Posted 3 years ago
Does not have a wide enough opening to put the holder through. Is this why you sell discount?Defective flags?
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Posted 3 years ago
I was not able to replace the flag that was printed poorly but you did credit me.
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Posted 3 years ago
I recently purchased the Hummingbird garden flag holder. Was very pretty but was very bent when delivered. Customer service said to check with the delivery co. Have them send it back. Actually, I wanted it now! So my son straightened it easily I was surprised it was so flexible for the price. I have several of their flags but they were incredibly hard to slide on & those little flower stoppers are even harder to push through the metal. I was disappointed in my purchases.
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Posted 3 years ago
Cute flags, but fabric is quite thin. Not sure how they will hold up in the wind.
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Posted 3 years ago
the bunny flag is not pretty and I would really like to return it or exchange it.
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Posted 3 years ago
I loved the flags but was a little disappointed in the quality/material of the mailbox cover. It is different than previous ones. I am curious to see how it holds up.
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Posted 3 years ago
I placed my order because I liked the flags but when I received my order I realized from my last order that they are not double sided. The writing on one side is always backwards. I liked the mailbox cover.
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Posted 3 years ago
This company delivers the product fast. The only down fall is the price that you must spend for free shipping.
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Posted 3 years ago
I have yet to recieve my order and no way to track my order...wait...was it flags or 3 yard poles?
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Posted 3 years ago
I've bought a lot of your flags because I love the artwork. But they always wrap up around the pole. I even bought one of your poles. It is a shame when they can't be seen.
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Posted 3 years ago
Flags are a cmas gift so don't yet know much about quality etc. Wish they were 2 sided.
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Posted 3 years ago
I placed my order and ended up getting two orders of the same items charged to different accounts. I really like the items but not sure how this happened. Service was prompt and at some point, I believe I will find family or friends who can use the extras.
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Posted 3 years ago
The products were beautiful I just thought they would be bigger
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Posted 3 years ago
Nothing like I expected for the price!!
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Posted 3 years ago
You offered me a discount but then declined to give it to me because you gave me free stoppers. These stoppers won’t even fit over the ends of my flag pole. Sad
Helpful Report
Posted 3 years ago
The garden flags were great...but I accidently ordered a yard flag...so when i went to return it UPS said $30....the flag only cost $10.....disappointed they wouldnt pay for the return.
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Posted 3 years ago
Briarwood Lane is rated 4.9 based on 7,346 reviews