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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“I like your products but your shipping times are horrible.”
Helpful Report
Posted 1 year ago
“I purchase your wind socks via the internet for our seashore home in Beach Haven, NJ. where it is very windy there most days. I replace them each season of the year and by the end of the season they are coming apart. I wish you would market a heavy duty wind sock like the ones I used to purchase from a company out of Fort Lauderdale, FL. (Can't remember their name amd they no longer manufacture them.- The original owners have passed away.) Otherwise I enjoy the artwork for the (4) seasons of the year. Hope this input might help you.”
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Posted 1 year ago
“chritmas present for someone. not opened since Christmas present . but box was broken and part of flag stand was sticking out.”
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Posted 1 year ago
“Although this flag looks nice, it is very difficult to manipulate. The sleeve seems defective and even worse, despite repeated efforts, I never could get the little white inner jigger to hook onto my flagpole. I rigged it up with safety pins... really not what I hadf in mind when ordering this flag.”
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Posted 1 year ago
“I love your products, however it shouldn't take a month to receive my order. I placed an online order on your website on 9/15 and didn't receive it until 10/16. I noticed the delivery times for your Amazon store are much faster, I will just place my orders through them from now on.”
Helpful Report
Posted 1 year ago
“Not enough oversized mailbox and matching flags.”
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Posted 1 year ago
“The flags barely made it here in time for Halloween”
Helpful Report
Posted 1 year ago
“I love the variety of products that are sold at Briarwood Lane. However, the past two orders have taken 3 weeks to be shipped and I had to contact customer service both times to get the orders moving along. It is very disappointing considering shipments previously had been sent out within 2 - 3 days.”
Helpful Report
Posted 1 year ago
“Great quality products—-but shipping speed needs drastic improvement”
Helpful Report
Posted 2 years ago
“I ordered 2 flags and 2 outdoor pillows. They are beautiful and high quality. My only negative is that I ordered on aug 30 and didn’t receive until Sept 27!”
Helpful Report
Posted 2 years ago
“I first ordered in early September. Got my stuff a week ago and it was someone else’s order sent to my address. Talked to a rep who was very nice and who was sending my correct order that by express shipping. Still waiting. Fall will be gone before I get it!! Not good.”
Helpful Report
Posted 2 years ago
“Your "oversized" mailbox covers DO NOT FIT an oversized mailbox. We returned them with no problems. Thank you.”
Helpful Report
Posted 2 years ago
“We did not buy a flag. We had a mailbox cover replaced that had faded in a couple months. Sue wasn’t very friendly or nice.”
Helpful Report
Posted 2 years ago
“The flags are beautiful but I don’t like how you advertised a free American garden flag but when I put in a free shipping promotion code you took the free flag offer away. That is very deceptive!”
Helpful Report
Posted 2 years ago
“One of the wind sox appeared to have brown mold. I called and was told it’s just the material used. It’s only in one small section, We cleaned it and part of it washed off. The other two items were fine. It is what it is!”
Helpful Report
Posted 2 years ago
“I did not get what I ordered for a few weeks. When I called to inquire about my order, I was told the company was moving and having problem with inventory. This should have been disclosed online before I ordered and or an email should have been sent to me without me having to inquire about my order. Then after waiting a few week, one product was cancelled because they did not have the product.”
Helpful Report
Posted 2 years ago
“I wish the delivery date for orders is quicker with free shipping. Ordered June 2nd, received June 15th. Some flags are somewhat blurry on parts of image.”
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Posted 2 years ago
“The front of the flag is fine,the back of the flag is backwards, not the same.”
Helpful Report
Posted 2 years ago
“I never got it. I think it got lost in the mail. They said they would reship another one, then I got a notice they were out of stock. So Iwas very disappointed. They did promptly refund me for it though. I ended up buying gone on eBay and it cost me more money. At least I finally have one for the project I was trying to complete. I 2as using for privacy flags around my patio.I needed one more.Most of them I purchased from local stores.(see picture)”
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Posted 2 years ago
“This particular design was very very bright… not attractive.”
Helpful Report
Posted 2 years ago
Briarwood Lane is rated 4.9 based on 7,522 reviews