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Briarwood Lane Reviews

4.9 Rating 7,522 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Briarwood Lane 5 star review on 12th October 2026
Zoe S
Briarwood Lane 5 star review on 11th September 2026
Kelly H
Briarwood Lane 5 star review on 20th August 2026
Barbara H
Briarwood Lane 5 star review on 18th July 2026
Norma H
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 18th July 2026
Martha S
Briarwood Lane 5 star review on 16th July 2026
Brenda K
1457
Anonymous
Anonymous  // 01/01/2019
“The Valentines wreath flag is very cute and Brairwood Lane is my favorite brand flag. I just wish the words were printed on both sides.”
Helpful Report
Posted 7 months ago
“The products I recently ordered are great as always. I have been ordering for many years for myself and others. I have only ever had a piece or two that I wasn't pleased to have purchased. The service on my last order was not a positive experience. I order a gift for my mother n law that I needed as soon as possible. Because I had never had anything short of great service, I did not pay for faster shipping. My order was held up because one of the items was out of stock. I waited and waited. If there was an issue, I would have preferred the available items were shipped so at least I had part of the gift. I understand there would have been additional shipping if I had wanted a replacement item but to just hold the order didn't seem correct.”
Helpful Report
Posted 8 months ago
“REALLY DO LIKE YOUR PRODUCTS. SOMETHING CHANGED RECENTLY THOUGH. MY LAST TWO ORDERS WERE VERY LATE; ONE WILL NOT BE HER UNTIL TOMORROW AND I ORDERED ON DEC. 30TH. THE PAST LATE ORDER I CALLED ABOUT DUE TO FACT THAT ITEM WAS COMING OUT TWO SIDES OF THE BOX. THE PRONGS THAT GO IN THE GROUND ON ONE END (YARD ARE) AND SIGN ON THE OTHER IT . BOTH YARD ARTS WERE IN BOX, NO PACKING AND MY SWEET FLAG IN STILL NO PACKING AND THERE THE YARD ART WENT SIDE TO SIDE AND BROKE THE BOX.”
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Posted 9 months ago
“I have ordered several times and the quality is very good. I would recommend it to anybody. I do have a problem with getting the order processed. It takes 2 or up to 5 times to get it thru.”
Helpful Report
Posted 9 months ago
“I haven't received them yet I ordered on Dec 8 says they were shipped Dec 9 Today is Dec 23 & I checked tracking yesterday it says they were in Connecticut Maybe they will get here by the weekend I hate that All of it was Christmas gift”
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Posted 9 months ago
“Love the flag! Just wished the writing was correct on both sides.”
Helpful Report
Posted 10 months ago
“My shopping experience was fine however, the Delivery took Two Weeks, way too long!”
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Posted 10 months ago
“Little slow with shipment.”
Helpful Report
Posted 11 months ago
“Ordered some Christmas Hand Towels. They didn't have my entire order available, disappointed.”
Helpful Report
Posted 1 year ago
“Received FSU house flag and garden flag as well as a couple of seasonal flags. I don't understand why the writing is backward on one side of the Florida State flags. Disappointed with that.”
Helpful Report
Posted 1 year ago
“I thought it was double sided”
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Posted 1 year ago
“Nice selection but pricehave gone up quite a bit”
Helpful Report
Posted 1 year ago
“Briarwood Lane was, as always, very responsive in filling our order. The 3 Stars was given because the quality of the products is not what we have to come to expect from Briarwood. Of the four bunting items ordered, only one hangs properly. The other three cannot be made to hang without bunching of the material thus distorting the semi-circle.”
Helpful Report
Posted 1 year ago
“First of all shipping for a previous order took forever. Weeks. The most recent order I received was shipped faster but the metal stands were bent and had to be bent back to hold the glass inserts.”
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Posted 1 year ago
“I so appreciate how many there are to choose from plus the vibrant colors. Just 1 complaint: please always have any writing on both sides so any direction can read it.”
Helpful Report
Posted 1 year ago
“I normally receive my orders pretty quick. As a matter of fact, I received my second order quickly. My order of 3 mailbox covers and 1 flag is still in NJ according to USPS tracking. My name is Debbie Reid and my order was placed around March 19, 2025. I have attached the tracking information from USPS below.”
Helpful Report
Posted 1 year ago
“I’ve always liked what I’ve ordered in the past, including delivery. This time I am still waiting for my order & it’s been over 2 weeks.”
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Posted 1 year ago
“Your method of shipping by USPS is awful”
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Posted 1 year ago
“I was disappointed to see that one of the flags I received was very bent in the middle and seemed as if it had been for a long time; even though it's been hanging for a week it's still very creased and doesn't look nice. It's supposed to be a two-sided flag, but one side is much more bent and ugly looking. The other flags I have received have all been fine, though.”
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Posted 1 year ago
“Although I was happy with my order, I was dismayed to find the exact same spinners at a local Italian specialty store at a lower price ($5 less butper item) with no shipping fees.”
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Posted 1 year ago
Briarwood Lane is rated 4.9 based on 7,522 reviews