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BrightEyes Reviews

4.7 Rating 187 Reviews
93 %
of reviewers recommend BrightEyes
Great helpful staff
Helpful Report
Posted 1 year ago
I thought the service was good however for the money I purchased the product for I didn’t receive a case for my glasses just a cloth bag for them. That was cheap and disappointing.
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Posted 1 year ago
Thank you Joseph, for taking the time to share your feedback. We sincerely apologise for any disappointment caused by not including a hard case with purchase. Not all sunglass suppliers supply hard cases as well as soft pouches with their product. We strive to provide a high-quality experience for all our customers, and we understand your disappointment.
Posted 1 year ago
love my versace sun glasses
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Posted 1 year ago
Thank you so much Cindy, for sharing your love for your Versace sunglasses! We're thrilled to hear that you're enjoying the style and sophistication they bring to your everyday life. Versace strive to create eyewear that not only looks fabulous but also provides exceptional quality and comfort.
Posted 1 year ago
better as expected thank you
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Posted 1 year ago
Thank you for taking the time to share your feedback and leave a 5 star review. We're delighted to hear that your experience exceeded your expectations.
Posted 1 year ago
Yeah the girl who helped me was very good. Very honest to what suited my face and what didn't. It was my first time buying glasses for style. Before that was just safety glasses from work. So the 280 odd dollar purchase was made easy with her customer service. Happy
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Posted 1 year ago
Thank you so much Will, for your wonderful review! We're thrilled to hear that our team member provided you with honest and helpful assistance in finding the perfect glasses for your style. We understand that buying glasses for style can be a new experience, especially after wearing safety glasses for work.
Posted 1 year ago
Very good customer service
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Posted 1 year ago
Thank you Garry, for your positive feedback! We're delighted to hear that you had a very good experience with our customer service.
Posted 1 year ago
I had wanted some Ray Ban wayfarers since forever but the cost always threw me. The Ray Bans website wanted $220 Sunglasses “shack” wanted $292 and didn’t even have the tortoise shell frame or green lens. Bright Eyes however had the Trifecta Frame Lens and just $172 Winner winner chicken dinner
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Posted 1 year ago
Thank you Peter, for sharing your experience! We're thrilled to be your Ray-Ban destination and even more delighted to know we had the trifecta you were looking for – the perfect frame, lens, and an unbeatable price of $172! It's fantastic to hear that we could provide you with the exact combination you desired while offering great value.
Posted 1 year ago
Great service. Enough info on line re sizing to ensure a perfect fit for my clip ons.
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Posted 1 year ago
great service and the sales person was very knowledable about all aspects relating to sunglasses.
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Posted 1 year ago
Thank you Andrew, for taking the time to share your positive experience! We're delighted to hear that you received great service and that our salesperson was knowledgeable about all aspects relating to sunglasses.
Posted 1 year ago
The whole process, from price to ordering and the real time tracking of delivery, was first class.
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Posted 1 year ago
Thank you Alan, for your fantastic review! We're thrilled to hear that your experience with us, from pricing to ordering and real-time tracking of delivery, was first class. Providing a seamless and enjoyable process for our customers is our priority. If there's anything else you need or if you have more feedback to share, feel free to reach out.
Posted 1 year ago
I was searching for a replacement for my clip-on sunglasses and came acroos this site. At first I thought they wouldn't be what I wanted but ordered them anyway. To my surprise not onlydid they fit but where better than those I'd previously been using. The order was processed quickly and I reveived the glasses in about 2 working days via Austpost. I'll be going back to Bright Eyes in the future for more glasses.
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Posted 1 year ago
Thank you so much Peter, for taking the time to share your experience with us! We're delighted to hear that you found the perfect replacement for your clip-on sunglasses at Bright Eyes. It's fantastic to know that they exceeded your expectations in terms of fit and quality. We're also pleased to hear that our quick processing and the prompt delivery via AustPost met your satisfaction. We look forward to serving you again in the future for all your eyewear needs.
Posted 1 year ago
The staff were very friendly and only too happy to assost.
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Posted 1 year ago
Happy with my purchase of Oroton Ainsley sunglasses. Ordering easy and arrived a week later. Only concern was they were not in an Oroton case as I would expect.
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Posted 1 year ago
Quick delivery, good packaging & easy to deal with
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Posted 1 year ago
Thanks Damien, That's wonderful to hear that we could provide, Quick delivery, good packaging, and easy transactions. They all contribute significantly to a positive overall shopping experience.
Posted 1 year ago
My sunglasses were easy to purchase and at a good price. Delivery eas very prompt.
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Posted 1 year ago
Staff are always friendly and courteous with excellent product knowledge, BrightEyes will always be my first stop when in need of Sunglasses.
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Posted 1 year ago
Thank you Donna, for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness, courtesy, and excellent product knowledge. It's always our goal to provide top-notch service to our valued customers. We're here to ensure you have a fantastic experience every time you visit BrightEyes. Thank you for choosing us!
Posted 1 year ago
Fantastic shopping experience. New sunnies were exactly as ordered and delivered quickly. I will definitely purchase from Bright Eyes again.
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Posted 1 year ago
Thank you Celeste for the glowing review! We're delighted to hear that you had a fantastic experience with us. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again soon!
Posted 1 year ago
We're thrilled to hear about your fantastic shopping experience with us Celeste. It's great to know that your new sunnies were exactly as ordered and that the delivery was quick. We appreciate your positive feedback and are delighted to have earned your satisfaction. We look forward to serving you again
Posted 1 year ago
Thank you so much ~ Wonderful service, fast postage & awesome product ..It's a definite 5☆ from me !!
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Posted 1 year ago
Was happy to have a BRIGHTEYES store in our local shopping centre as they had been recommended by several friends and relatives. Even though i was looking for a particular brand ie MAUI JIMS it was good to compare them against other brands.
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Posted 1 year ago
Thank you Kim for the 4 star review, looking forward to seeing you again
Posted 1 year ago
Excellent customer service and we got exactly what were after
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Posted 1 year ago
Thank you Ash for the amazing review! We're thrilled that you had a great time with us. Your satisfaction is our ultimate goal, and we're already looking forward to the next opportunity to serve you. Cheers to more fantastic experiences ahead!
Posted 1 year ago
BrightEyes is rated 4.7 based on 187 reviews