Brightech Reviews

Name: Brightech
Rating: 4.71

4.7 Rating 721 Reviews

93 %

of reviewers recommend Brightech

Company Reviews

Questions

Metrics

4.7

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Brightech 5 star review on 19th March 2021

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful Company to work with. Got product quickly with no issues. It was a magnifying lamp and it was excellent quality - didn't disappoint. I really liked it, but it was for my 96 year old mother and it just wasn't working for her. I asked if I could return it and they sent me a Fed Ex label and the return was easy and my credit card was charged back the amount I spent. Couldn't ask for better service. All my questions and emails were answered in a prompt courteous manner. I highly recommend this company and would definitely order from them again.”

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Posted 5 years ago

“I can see! My embroidering goes faster now. It is heavy at the base making it harder to move around on carpet but I know that is to help stabilize it. I love it! Wish I had purchased it sooner.”

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Posted 5 years ago

“I’m very pleased with my purchase It works and looks great on my back fence !”

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Posted 5 years ago

“We love this floor lamp. It was easy to put together. Looks great!!”

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Posted 5 years ago

“I am extremely pleased with my Brightech purchase. They provided fast shipping, easy assembly, and a beautiful product.”

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Posted 5 years ago

“beautiful, stylish lamp and prompt delivery”

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Posted 5 years ago

“Other brands purchased previously can not compare! These are great quality for the price. My back yard trees are nicely lit and create a wonderful atmosphere. Looking forward to enjoying them I’m sure a lot longer than my mistake ones!”

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Posted 5 years ago

“Superb service! What a quick turnaround on my second order. I am thoroughly impressed. Keep up your excellent service and product line and I will be back for additional purchases.”

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Posted 5 years ago

“This was more than I expected. The magnifying lens is the perfect size and I love that it has a cover. I can now see every stitch in my crocheting projects and it doesn't interfere with my yarn and hooks. I thought it would take up a lot of space on my small desk but it is perfect.”

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Posted 5 years ago

“Amazing products and superior customer service! Now the proud owner of FIVE BrightTech Lights in my home and I always get compliments on them”

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Posted 5 years ago

“Fast delivery, excellent product, although I would have liked a brighter light, but it works wonderfully for me. Great transaction, would highly recommend to anyone looking for quality products.”

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Posted 5 years ago

“Love your product. So appreciative of your professional and prompt service. Will definitely recommend. Thank you Ralph”

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Posted 5 years ago

“Website was easy to navigate, customer service and followup has been amazing. My order was shipped very quickly and arrived in perfect condition. The light works as well as others have said. I am very pleased.”

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Posted 5 years ago

“I just love these lights. I wish I had purchased them a long time ago!”

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Posted 5 years ago

“Amazing quality lamps at great prices. I exchanged a more expensive lamp that was terribly built that I got in Wayfair for this. I'm stoked that I discovered Brightech and will go straight to them any time I need lamps in the future. If you're shopping around, no need to look anywhere else!”

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Posted 5 years ago

“I worked with Lee via e-mail. I had bought a lamp with a missing piece. I did not buy it from your company, but Lee helped me to allow me to buy the missing part. I was thrilled. Great company to work with!”

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Posted 5 years ago

“The magnifying lamp was exactly as described. It's very helpful to my mom who has limited vision. It was easy to assemble for either floor or desk height, and the light brightness control feature is great. Shipment was VERY speedy!”

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Posted 5 years ago

“Great customer service. The person I spoke to was able to greatly help me order the lights I needed. You were out of the one light string and suggested ordering replacement bulbs in the color I needed. They look beautiful!”

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Posted 5 years ago

“Perfect for building scale model airplanes. Solid mount locks securely to hobby bench, very stable. Best light I have ever used. Very satisfied!”

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Posted 5 years ago

“I have had a great experience with customer service and product. Before, during and after purchase of a total of six solar-powered outside bistro lights, I had many questions, which were helpfully answered. I have recommended to friends and at least one made a purchase for her yard.”

Helpful Report

Posted 5 years ago

Brightech is rated 4.7 based on 721 reviews