Brightech Reviews

Name: Brightech
Rating: 4.71

4.7 Rating 721 Reviews

93 %

of reviewers recommend Brightech

Company Reviews

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Metrics

4.7

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Brightech 5 star review on 19th March 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two lamps several weeks ago. I emailed customer service bc I only received one. The rep just replied with a UPS tracking # and offered no other help. I finally get the second lamp this past week, well beyond the guaranteed delivery date. The bar of the lamp, which is easily 30 lbs, is dented and scratched. It's obvious this was a used/returned product, but I paid over $100 for this. Truly disappointing experience.”

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Posted 5 years ago

“they baited and switched me on price”

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Posted 5 years ago

“Excellent..:”

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Posted 5 years ago

“Customer service is great! The floor lamp not so great!”

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Posted 5 years ago

“I just bought the Orion floor lamp and love it. It looks great in our living room. What I really like is that I can control where to point direct light and which lamps should provide indirect light.”

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Posted 5 years ago

“Great product, service, shipping, price and communication!”

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Posted 5 years ago

“Lights look great”

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Posted 5 years ago

“I love love LOVE Brightech and what they make! I initially bought their string lights and was blown away by the quality and how good it makes my porch deck look! After that experience, I was sold and searched their store for more. I bought multiple floor lamps and even bought more string lights. Super pleased and no complaints so far! P.S. First set of string lights I got, going strong over a year now!”

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Posted 5 years ago

“Amazingly cool lamps and lighting solutions. I am using my Brightech lamp in my living room and it lights up the whole room really well.”

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Posted 5 years ago

“Great and unique products that incorporate both technology and aesthetic.”

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Posted 5 years ago

“Really happy with my Brightech floor lamp. It's funky, sturdy, brightens up the place and has a great dimmer. Really great!”

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Posted 5 years ago

“Great product, great quality, highly recommended”

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Posted 5 years ago

“The customer service team is attentive, friendly, and very helpful.”

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Posted 5 years ago

“Excellent products and amazing customer service. Very friendly and eager to help!”

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Posted 5 years ago

“I love love love the item I ordered! Ordering was super easy and delivery was prompt. Item is high quality and setting it up was so easy. Customer service was prompt and helpful when I contacted them.”

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Posted 5 years ago

“Brightech's products are everything you could dream of. Affordable, easy to assemble, amazing quality, free shipping and great customer service - you simply couldn't ask for more! Loving my new floor lamp 😍”

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Posted 5 years ago

“I've had a really great experience with Brightech. I love their lamps, already buying my third one. Their customer service team is always available to answer questions, they respond to me within minutes, their shipping was super quick, I got my lamp in 2 days. I've been recommending Brightech to all my friends, and am really excited to get some string lights from them for the coming summer months.”

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Posted 5 years ago

“I bought a Brightech outdoor LED 56 watt dusk to dawn light in November of 2017. The light was easy installation and worked great for a full year, then it didn't work. After wiping the sensor and still wasn't working right, I contacted Brightech for help.They responded within hours and asked me a couple of questions about it and then said they would ship me out a new light! I haven't seen a company with this level of customer service in a VERY long time. I will definitely check this company first when looking for lighting solutions and will recommend them to friends and family! Thank you Brightech!”

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Posted 6 years ago

“great company, really nice lamps and friendly customer service.”

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Posted 6 years ago

“lamp flickers all the time after a month”

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Posted 6 years ago

Brightech is rated 4.7 based on 721 reviews