Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Five star - well done in difficult times - thank you.”

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Posted 2 years ago

“Bulb, an energy company that has been a revolution in the energy market, providing good service and advice. When it comes to the service, I think they provide an excellent one, would recommend them.”

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Posted 2 years ago

“Great all round service”

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Posted 2 years ago

“I have always found Bulb, to be considerate, competitive and with very good communication. I am sad to see them go. I hope the new set up with Octopus is as good.”

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Posted 2 years ago

“No complaints as yet.”

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Posted 2 years ago

“I am very happy with Bulb, they have good communication with their customers and so far I have managed to keep in credit with my bills.I have yet to see what will happen after April when bills go up yet again here's hoping the increase can be kept to a minimum.”

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Posted 2 years ago

“Great company ethos and easy to use customer app”

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Posted 2 years ago

“Enquiries are all answered very quickly, and the staff make sure that you have all the information you need. Very helpful and efficient.”

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Posted 2 years ago

“Always helpful. Queries quickly answered and refunds done promptly”

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Posted 2 years ago

“Bulb are the best energy company I have ever used. Everything is straightforward and easy to understand, I am kept informed of any updates to my account regularly, highly recommended!”

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Posted 2 years ago

“Really great company to deal with. Customer Service is first-class. When I email them with a question, they get back very quickly and sort it. Cannot complain, only praise. And no, I don't work for Bulb. No connection at all”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Good communication with Bulb representative,”

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Posted 2 years ago

“Great company ethos and easy to use customer app”

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Posted 2 years ago

“Very good and prompt service. Thank you!”

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Posted 2 years ago

“Been impressed with every situation I’ve dealt with bulb”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

“I have enjoyed being a customer of Bulb for a good five years now and have had no problems at all and those I have had have been very well managed and resolved.”

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Posted 2 years ago

“I've always been really happy with Bulb. Their website is clear & easy to use.”

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Posted 2 years ago

“Bulb have been brilliant. I'm sorry they hit trouble with the energy squeeze. I think the problem with energy is letting "the markets" decide prices! This needs shaking up. At present wind turbine suppliers are being paid less than 10 pence per unit, but the markets system is rigged again the consumers and energy suppliers. Come on Government wake up and do something!!!!”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews