Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Transparent in cost flexible and the best customer service I’ve known at a energy company. Energy cost are cheaper than most other providers.”

Helpful Report

Posted 4 years ago

“Joining them was a breeze, their app is also excellent in tracking your daily use. I earned £100 in referral fees which went through hassle free. I joined in February 2021 and one month later there was a price rise. We’ve been told there will be a second price rise in June 2021 so we felt there was no alternative but to switch to a competitor offering cheaper rates.”

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Posted 4 years ago

“Smooth switchover. Great customer service. All good.”

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Posted 4 years ago

“I am very happy to be a bulb Customer I’ve had no issues and I am happy to recommend bulb”

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Posted 4 years ago

“Prompt good communication”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Very good, had no problems”

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Posted 4 years ago

“Best services”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The easiest of switchovers and the cheapest electricity I've ever had. Change to bulb now!”

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Posted 4 years ago

“Communications from Bulb were very clear. The monthly direct debits seemed to be set at a reasonable level and didn't immediately increase when unseasonably poor weather increased energy consumption. Its early days but I trust this company to offer fair and competitive pricing. Their TV advert is TERRIBLE.”

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Posted 4 years ago

“Bulb are my first experience with a gas and electric company after recently buying my first home. They’re the cheapest company on most comparison sites with the added benefit of being green! They’re app is simple and user friendly and all the staff have been great in answering any questions and queries I’ve had! Would recommend (and you get £50 when you do!!)”

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Posted 4 years ago

“Amazingly good had no problems yet.”

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Posted 4 years ago

“Very pleased with the tarfiff when I initially transferred to Bulb when I lived in London several years ago and was sad when I thought we would have to leave after moving recently to the New Forest. Very pleased to find out I could also have my account here too! Customer interaction is very proactive and the ability to submit readings oneself helps to keep your account up to date and not paying for energy that you have yet to use.”

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Posted 4 years ago

“Good tariffs and easy to set up and manage”

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Posted 4 years ago

“No problem with switching to Bulb Happy with communication as”

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Posted 4 years ago

“Really easy to switch, have found bulb to be really good, cheap rates, easy to amend payments, really great app. Would recommend.”

Helpful Report

Posted 4 years ago

“really good and helpful company used for both gas and electricity.”

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Posted 4 years ago

“really good and helpful company used for both gas and electricity.”

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Posted 4 years ago

“Amazing experience with this company, exceptional prices and rewards for introducing others to them. Emails sent to keep customers informed of any updates and reminders of payment dates, and outstanding customer service.”

Helpful Report

Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews