Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless transfer and home fuels at a sensible price.”

Helpful Report

Posted 4 years ago

“No complaints. Polite and friendly electrician.”

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Posted 4 years ago

“Smart meter fitted. Communication very effective and the fitter was helpful, communicative and tidy.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Good price, website is easy to use, and they email every month to let you know when they are taking monthly payments. Brilliant.”

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Posted 4 years ago

“I've had a great user experience since being with Bulb. One simple tariff, very easy to use app when it comes to monitoring usage and supplying meter readings. It's also great that you can amend your monthly payments when you want to. Best of all of course is the fact that you know the energy you use all comes from renewable sources.”

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Posted 4 years ago

“Well so far all is great saving money no problems with anything so no worries just get on with life happy days.”

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Posted 4 years ago

“Clear, courteous, concise explanation of company policy when I became a new customer in April this year. Kept updated at all times, easy online links to follow to find out necessary information - and also a phone number (that doesn't ring forever) with a 'real person' who is genuinely helpful, if needed. Comparable tariff, painless payment extraction.”

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Posted 4 years ago

“Bulb give great customer service and always reply back to emails”

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Posted 4 years ago

“changed to bulb energy ,very informative,and a young lady called prinal was very helpful”

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Posted 4 years ago

“I am very new to Bulb, they seem ok so far apart from raising the cost soon after joining. Time will tell.”

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Posted 4 years ago

“Keeps me well informed Efficient Price competitive- pretty good”

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Posted 4 years ago

“Really friendly, efficient take over of our old account.”

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Posted 4 years ago

“Excellent, easy to use online services and customer support”

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Posted 4 years ago

“So easy to swap and we have saved money every month. Highly recommended bulb to everyone we know.”

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Posted 4 years ago

“A friendly, efficient company to deal with and good green credentials :)”

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Posted 4 years ago

“I find Bulb an excellent utilities company, they keep in touch and remind me when to send a reading and when they're taking a payment, and importantly their prices are so competitive, I will not hesitate to recommend them.”

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Posted 4 years ago

“Great service so far...we've saved a fortune since leaving British gas. Also referred others and received a £50 reward for us and the new customer.”

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Posted 4 years ago

“I have been with bulb just a short time after i left my last supplier so far i have had no problems whatsoever, if you decide to switch to bulb, its easy, simple and fast, they will save you money on your bill and explain all the charges while on the phone to you, switch to bulb you wont regret it.”

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Posted 4 years ago

“I transferred to Bulb from British Gas a few months ago. It was easy to do and I find them to be good at communication. The app is really to use too! I think the only thing I wish would be smart meter readings rather than having to input them manually All in all, Bulb is really good Thanks for reading”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews