Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two accounts with bulb and they helped me set the app up to manage both. They allow you to review your payments based on your monthly usage. Customer services have always been helpful when I have got in contact”

Helpful Report

Posted 4 years ago

“I have used a few different energy providers over the last 5 years and Bulb has been by far the best to deal with. Quick, efficient and friendly.”

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Posted 4 years ago

“Saving over £100 per month since switching from Boost. Easy to navigate app and great customer service too!”

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Posted 4 years ago

“Excellent easy to use website”

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Posted 4 years ago

“I think they are the best for electric and gas. They are easy to read bills. You can adjust your payments each month and they have smart meters which are very handy!!!!”

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Posted 4 years ago

“Recommend bulb to everyone cant fault them they do all the change over from your previous company everything so straight forward on the app I'm more than happy with them thankyou”

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Posted 4 years ago

“Good service happy with item”

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Posted 4 years ago

“Very pleased with your service”

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Posted 4 years ago

“Efficient and helpful. With clear instructions and simple to navigate website.”

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Posted 4 years ago

“Fair pricing. Excellent customer communications”

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Posted 4 years ago

“Find everything very acceptable”

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Posted 4 years ago

“So easy to use, no surprises”

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Posted 4 years ago

“only been with bulb for 3 months but so far the service is very good.my account handled promptly and politely with no hitches.”

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Posted 4 years ago

“Environmentally-friendly, good service, clear communication, easy to change payment amounts, easy to see energy usage, cheap... that's all we need really”

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Posted 4 years ago

“Excellent service , and you are in control with what you spend .”

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Posted 4 years ago

“Great prices and customer service”

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Posted 4 years ago

“Found Bulb very competitive price wise & easy to switch to ..”

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Posted 4 years ago

“We ha been with the same supplier for many years, but their customer service arrangements changed which wasn’t good, so a friend recommended Bulb. I was a bit nervous that it would be a hassle as I had heard about other people having problems with other providers. However, I needn’t have worried it was the simplest to arrange online, regular emails to inform us of progress and since we have become customers the service is great. They inform you when payment is being taken, if you have used more electricity than you pay for you are given options to deal with this. Also, when giving a meter reading emails are sent to confirm this too. It has only been a few months since we joined the Bulb Club but so far we are very pleased with them.”

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Posted 4 years ago

“We have been with Bulb for three years now, excellent service and competitive pricing”

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Posted 4 years ago

“Best energy supplier for service,communication and tariff that I've ever had.”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews