BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.61

4.6 Rating 665 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online Price that I purchased the books for was not correct. Should not sure advertise a price & then change it at order. Very poor business”

Helpful Report

Posted 5 years ago

“I ordered based on the price shown online for over $8. Then, I was informed that the price was for only Canadian customers and that I had to pay over $10. This was very disappointing that your advertised price online wasn't honored.”

Helpful Report

Posted 5 years ago

“Surprised there was even a reply to give feedback-it must be automated. I ordered books over four months ago and the finally arrived yesterday. There was no indication or updates. When I would email or call, the answer was always, “it’s on it’s way”.”

Helpful Report

Posted 5 years ago

“I originally ordered several hundred copies of a hardback edition of Ken Doka's book but was informed that only paperbacks were available and only 100 were in stock. I had already paid over $3000 for the first order and was assured that we would be credited the difference. We were never credited and we didn't receive the full order of books. I've corresponded with them and they assured me that a credit would be forthcoming but they've never done so. Buyer beware.”

Helpful Report

Posted 5 years ago

“I never received a call or email to advise me that my books were on back order and will take another week to receive them. I called and left a message, no reply. I emailed regrading my order, no reply. When I called again and finally spoke to someone I was told they would email me a tracking number and have yet to receive that too. I placed my order 26th Sep and is on the 11 Oct and I have to receive my books. Very dissapointed and will NOT be ordering or recommending anyone orser books from your business.”

Helpful Report

Posted 5 years ago

“You couldn't fill my order in 6 months, so I cancelled it. No explanation from you.”

Helpful Report

Posted 7 years ago

Hi Robert. Please accept our sincere apology for the unavailability of the books you ordered. We're investigating the details of your order to find out exactly where the communication breakdown occurred, and a member of our team will be in touch with you shortly. While we hate to hear that your experience was anything less than superb, we deeply appreciate your candid feedback.

Posted 7 years ago

BulkBooks.com is rated 4.6 based on 665 reviews