BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.66

4.7 Rating 841 Reviews

92 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.7

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

BulkBooks.com 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A complete set of books was not in the shipment. I expect we will resolve the issue. I thought your prices were great, ordering was easy, and the partial shipment came quickly. I never received an order nor any kind of notification regarding The Invisible Man, by H.G. Wells, but my payment was processed. I waited to reach out to the company because the other titles came in. I assumed The Invisible Man would come. Now, my back is against the wall without a copy of the book. I will be phoning customer service tomorrow, this alone is the reason for my rating. It is a big deal because it affects my students and my classroom, and my stress level.”

Helpful Report

Posted 6 years ago

“while i appreciate the customer service that was provided by Wendee, it literally took months and repeated emails to fulfill this order completely.”

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Posted 6 years ago

“My order was not correct. I only received the books and not the workbook, which was a part of my original order. I placed a time-sensitive order. The class starts this Sunday. We will not have the workbook in time. This is not satisfactory.”

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Posted 7 years ago

“Books are missing from my shipment which I was supposed to get refunded for, which hasn’t happened and no one has responded to my email regarding the issue.”

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Posted 8 years ago

“We ordered and paid for books in June for the upcoming session of dFree in September and only received notice 8/23 that one of the books is out of print but had been approved for a reprint. We are now holding our breathe that the books arrive before our 9/11/17 start date. This is very poor service when we did everything right to ensure that we had the books in advance”

Helpful Report

Posted 8 years ago

Hi Pamela, we're very sorry for the uncertainty in your order's delivery time as a result of the reprint. We fully understand your frustration in having to wonder if the books will make it in time for your event when you had placed the order so far in advance. In this case, unfortunately we weren't notified of the need to reprint until August, at which point we reached out to let you know. Situations like this are the exception rather than the rule, but they do happen from time to time, and we're sorry that your order was affected by it. We appreciate your candid feedback and we hope to be able to serve you again in the future.

Posted 8 years ago

BulkBooks.com is rated 4.7 based on 841 reviews