“1. I called and no one picked up. But I got a call back. Factory second liabillity was clearly explained. 5 stars for sales effort.
2. I bought a A grade factory second TV. Most of the TV was still wrapped in plastic but the box it was packed in was daggy. so what? 5 stars
3. Delivery was on the date I wanted scheduled and dropped off where I wanted it. Service was with a smile. 5 stars
4. The TV was in excellent condition so for the money I saved -5 stars”
“Outstanding value and great delivery service. I was actually dubious the offer was real as it was half the price of the Samsung website but also brand new. It arrived today and I could not be happier.”
“Bought a new TV on a whim because my old one died when I moved house. Buy Smarte had a great price on a factory second Samsung QN90B so I pulled the trigger and I cannot fault the service. The condition was as advertised (basically as new), they let me choose the delivery date, and the TV arrived within the 3-hour window that they gave me a day prior.
Have not had a reason to test their warranty but so far, so good.”
“The prices list on the web site are very reasonable. I bought a 8K TV, except the packing box seems to be opened before, I couldn't find the TV has any issue.
I paid 1/3 from the retail price.
Also any question to customer center always respond quickly. Very good customer service indeed a retail without physical shop.”
