“THE PRODUCT SEEMS TO BE GOOD SO FAR.....However The delivery "team" wreaked the whole transaction.....They lied and said there was no removal and installation and removal of rubbish....They were asked to read the details on the invoice and refused to speak to me or acknowledge me ...The rudeness was the worst I have experienced. - not sure they could or would speak English...If you want any further business and to stop me telling friends and family how bad the process was I suggest you seriously get rid of this "delivery team" and offer some compensation.”
“Dealing with buysmarte is a pleasure and at very affordable prices.
If I have to say one negative thing and this is not against Buysmart, however please do not use Alied express as it was very disappointing. Delivery guy arrived, however failed to ring bell and didn't wait around even though I was in my apartment.”
“Delivery was really quick - thank you - product was meant to be factory seconds - disappointed to find the control dials area was very dirty and must have been used so much the numbers were rubbed off 1 side of the casters wouldn't click in the grill on the underside because the grill was pushed up out of shape and the cord was also grubby and marked - heater seems to work well but I think this should have been sold as secondhand somewhat cheaper.”
“In short, one cannot complain about the price and the 12-month warranty, sadly, the TV was delivered without the mounting brackets to achieve the FRAME look, which cost me another $100.00 for the installer who I had booked to mount the TV.”
“Their service is good. I appreciate their efforts really. They don't work over weekends and I ordered during weekend and they still communicated to me re the delivery process, and after I selected the date and time then they also confirmed it to me. TV I purchased is good and I don't have any complaints till now.
The only negative point against them is the delivery service they used. The delivery people were not professionals, their carrier was messed up and my TV was among some old stuff. Moreover, they were not careful with handling of the TV as well. Thank God that my TV was not damaged but it's packing was and even infront of me they damaged the packing due to the way they were handling it. This is why you have got a three star. Please note that the TV I bought from them was 150$ cheaper then Samsung's own website, which I came to know afterwards, so they can afford good delivery partners. This is the only reason why I have given them 3 stars.”
